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Review Of Super Hotel O Ema Happy Stay0123401234

Hinjewadi, Pune | 17.8 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    2.8
    Average

    52 Ratings, 24 Reviews

    excellent
    25%
    very good
    15%
    average
    13%
    poor
    10%
    bad
    37%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 1
    • 5
    • 5
    • 1
    • 4
    • 1
    • 3
    • 1

    Rating Categories

    • Location2.5
    • Cleanliness2.5
    • Room3.7
    • Food1.0
    • Hospitality1.0
    • Value For Money3.3
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    The property has mixed reviews. While some guests found it clean and convenient for business travel, many highlighted poor staff behavior, cleanliness issues, and uncomfortable beds. Reports of malfunctioning AC, dirty washrooms, and hidden charges were common. Location was noted to be a bit isolated, and dining options were limited with high prices. A few guests appreciated the amenities and service, but the overall sentiment leaned towards disappointment in maintenance and customer care.

    Sort by:

    Positive first
    1.0

    Bad experience

    amit a.group

    no hot water, very bad service and not clean... difficult to approach tothe stay...no parking space... no hot water, very bad service and not clean... difficult to approach to the stay...no parking space...

    Travel Month: Aug 2025

    Room: SPOT ON NON-AC

    1.0

    Terrible Stay

    ajinkya c.

    First of all the receptionist was not at all cooperative, he was to arrogant and rude. Lack of staff. The ambience of the place was horrible. Cleanliness had no value. Washrooms were worst public toilets are better than the washroom of this place. The bed, comforter and pillow were not clean they had stains and foul smell. Ac was not working properly. Moreover this switch boards were not working. I checked out yesterday only that is on same day also they took extra charge for giving 2hrs early check in. I need partial refund

    Travel Month: Dec 2024

    Room: Classic

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    pankaj k.loyalty-iconsolo

    Was there for only a night stay. And satisfied with that. Roon and toilet was clean but the area was little inside. For the commute you have to book an auto or cab. My office was near hinge-wadi phase 3. It was a little far from the office but the hotel was good for me for the night stay

    Travel Month: May 2024

    Room: Classic

    4.0

    Good Stay

    anirban d.loyalty-iconsolo

    It was good and nice experience. Overall nice stay it was. Close to hinjewadi and offices and it hubs.

    Travel Month: Apr 2024

    Room: Classic

    • user photos
    • user photos
    1.0

    Terrible Stay

    abhishek p.

    1. Booked ac room, got non ac room. (they took advantage of time, it was night time, where would i go with family in the night. You have no choice but to check in. 2. No complimentary water, you will have to buy 3. Unclean buckets, and jugs 4. Very untidy location beside a construction site. 5. customer care made me wait around 1 hour on reception. Then too failed to provide any resolution.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    rohit k.family

    They charged me extra 800 rs. I booked for 3 people, when we reached the hotel at midnight, they asked us for money 800 rs.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Terrible Stay

    ranjit d.

    Very bad hotel no electricity no fan are good water and also hotel owner behaviour is not good

    Travel Month: Apr 2024

    Room: Classic

    5.0

    Excellent Stay

    vivek j.business

    Very nice hotel and hotel room was very good and staff is very nice and very good i like the hotel

    Travel Month: Apr 2024

    Room: Classic

    2.0

    Poor Stay

    darshan p.loyalty-icon

    Bed and blanket cleaning are not good…Washroom also not good…No hot water for bath…AC was not working

    Travel Month: Apr 2024

    Room: Classic

    2.0

    They claim ac rooms but they dont have one

    victor k.loyalty-iconsolo

    They claim ac rooms but when we call them, they tell on phone that there is no air conditioner

    Travel Month: May 2022 (5-Night Stay)

    Room: Classic

    1.0

    Waste of money.

    kargil s.family

    Tv not working. Geyser turned off on purpose. No complimentary soaps/shampoos in washroom. No uber/ola supporting the location.

    Travel Month: May 2022

    Room: Classic with Balcony

    1.0

    Worst experience

    debasmita s.couple

    The hotel is located in a isolated place. Hotel is very dirty and unhygienic, bedsheets have yellow and red marks and in towel too bathroom is very dirty with bad smell, water logged in balcony, was a filthy smell from room asked for room spray but didn't receive any. Staffs are also not helpful sometimes even rude. Overall not Worth a single penny.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Super Hotel O Ema Happy Stay has replied on Thu Aug 08 20:16:31 IST 2019

    Hi, Debasmita! We're extremely apologetic to know that your experience with us has not been a pleasant one and we d definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    1.0

    Worst experience ever

    muralikrishna n.loyalty-iconsolo

    No power supply, no hot water, no water in tap, no reception guy or any staff during power cut at night, poor and untidy room.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Super Hotel O Ema Happy Stay has replied on Mon Aug 05 14:54:33 IST 2019

    Hi, Muralikrishna! We're very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Rachit

    4.0

    Good chai

    tulika g.family

    Food price is too high but quality is ok.

    Travel Month: Jun 2019 (3-Night Stay)

    Room: Classic (2X)

    Super Hotel O Ema Happy Stay has replied on Thu Jul 04 18:37:56 IST 2019

    Thank you for sharing your feedback, Tulika! We aim towards providing our guests with a memorable experience with a comfortable Stay with us at a reasonable price. Hoping to enhance your experience with us. Regards, Sagar

    3.0

    Small but nice hotel

    hemant b.business

    The room is small but neat and clean. Location not very convenient. No lift is available. No popular channels on cable. It is ok for Solo and business travellers.

    Travel Month: Apr 2019

    Room: Classic Room

    Super Hotel O Ema Happy Stay has replied on Wed Apr 17 14:52:37 IST 2019

    Sincere Apologies! We understand that your experience was not up to the expectations.Do not worry, we’re continuously working to improve our services to make sure your next stay is perfect.

    2.0

    Bad service

    manoj s.loyalty-iconsolo

    It was bad experience. Hard to reach. Totally isolated place. Bad rooms maintained. Worst experience. Employees not properly trained.

    Travel Month: Mar 2019

    Room: Classic Room

    Super Hotel O Ema Happy Stay has replied on Thu Mar 28 11:40:48 IST 2019

    Sorry for the discommode Sir, We understand that we were not able to live up to your expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards,

    1.0

    Worst Stay!

    souradeep b.group

    Breakfast availability issue Poor service. Lot of noise during midnight Food price too high Casual approach in all aspects from hotel staffs.

    Travel Month: Feb 2019

    Room: Classic Room

    Super Hotel O Ema Happy Stay has replied on Mon Apr 22 19:16:10 IST 2019

    Hi, Souradeep! We're extremely apologetic to know that your experience with us has not been a pleasant one and we'd definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to the maximum extent. Regards, Vishal

    4.0

    Good for the budget

    jaikishan p.

    The hotel was neat and good. The area was nearby to Hinjawadi area. But the bed and bedsheets were horrible. I couldn't sleep because of that. If anyone who can't sleep without a good bed, please don't book here. Otherwise its OK.

    Travel Month: Feb 2019

    Room: Classic Room

    2.0

    Okay

    hemant b.

    Staff is cooperative but rooms and the property is very small. Location is inconvenient.
    There were no marathi channels available on cable. Room was very small. There was no lift in hotel.

    Travel Month: Dec 2018

    Room: Classic Room

    5.0

    Excellent Stay

    rinkumayee d.

    Good facility love to join this again.

    Travel Month: Nov 2018

    Room: Classic Room

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