The property has some serious issues with cleanliness and maintenance, leaving many guests disappointed. Rooms often lack basic amenities like clean sheets and proper lighting, and there's a common complaint about being asked for extra cash upon check-in. The reception's rude behavior and miscommunication from management add to the frustrations. However, there were a few visitors who noted positive aspects, appreciating service and room options, but overall, the negatives overshadowed the experience for most.