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Sector 43, Gurgaon
289 Ratings, 142 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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The reviews paint a mixed picture of the property, with highlights including a decent location near major transport hubs and some positive mentions of staff support and cleanliness. However, many guests complained about poor service, cleanliness issues, inadequate room conditions, and a lack of basic amenities. Reports of offensive staff behavior and inadequate response to complaints were common. While some appreciated the budget-friendly aspect, many felt it wasn't worth the price due to multiple issues experienced during their stay.
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Local lodge never book
Worst never book not matched as per snaps which show in aap it's local lodge. Money is not refundable so no options to change
Room: Classic
Terrible Stay
Very bad condition of bathroom, even the bathroom is full with water no drain of water available, no shampoo, no dental kit, poor facility
Room: Classic
Terrible Stay
Didn't stay checkin was denied
Room: Classic (2X)
Short stay
The stay was good but the service of the hotel is decent but not bad
Room: Classic (2X)
Super Collection O Queen Residency has replied on Tue Jan 07 18:42:52 IST 2020
Love to hear this, Manav! It d be great if you can spread the word among your circle. Have a relaxing day forward) regards, Pravin
Very bad experience at this stay. Zero marks to Oyo
The location of the hotel was ok. Rooms were at very bad condition even the curtains were in bad condition and worst was staff including waiters, cleaners and the receptionist were very offensive and ill mannered.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Fri Jan 03 11:45:29 IST 2020
Hi Narender, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Suresh!
Area and room
Hotel is located in a good area, metro Station is near only. Cleanliness of the room wasn't that good, but everything else was fine.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Jan 02 21:08:47 IST 2020
Hi Sonali! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued customers like you. Regards, Amit
No breakfast!
Service is very pathetic. Room not cleaned. Breakfast not provided even I have paid for breakfast. No hot water.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Mon Dec 16 15:48:23 IST 2019
We re sorry to have you disappointed, Dharmesh! Hoping the grab the missing stars by working on the feedback shared and ensure your future visits with us nothing less than perfect. Wish you a wonderful day ahead) regards, Rahul!
A decent stay
I've stayed there with my family. Hotel is neat and clean.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Mon Dec 16 15:48:24 IST 2019
Hey Vipin, glad to hear your review. We are so happy that you liked our services. Regards, Ravi!
Time pass hotel
Not upto the price, not Worth it, except nice location, that's the only benefit
Room: Classic (2X)
Super Collection O Queen Residency has replied on Fri Dec 13 16:40:19 IST 2019
We truly regret for the distress caused, Natish! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Sakshi!
Room was very dirty
I was feel very bad and I will never stay in this hotel.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Dec 12 14:47:28 IST 2019
Hi Sandeep, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Amit!
Housekeeping
Bedding was poor. No replace blanket as insufficient to bear winter.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Tue Dec 10 21:14:52 IST 2019
Hey Subodh, it seems that you are not completely satisfied with our services. Be assured, we have marked a note of this issue and we will strive to ensure better services further. Regards, Rajendra!
Value for money
Nice and nearest hotel from NH24 and ISBT too.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Mon Dec 09 12:58:51 IST 2019
Thanks for applauding, Deepesh! The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet our guest s expectations. We would love to stay updated and posted with your future reviews as well. Regards, Rajendra!
Good stay
It's a decent place, can improve on their breakfast menu. Surprised to see they were so lazy to make a poha even after it was asked. Stayed for almost 5 night but was not ready to extend for an hour for a late checkout.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Tue Dec 03 13:02:38 IST 2019
Hi, Kiran! Thank you so much for spending your valuable time to share the review with us. We'll strive to ensure your future visits comfortable and relaxing one. Have a great day ahead) regards, Ravi!
Poor bedding. Food was not up to mark. Will not like to visit again
Will not like to stay again this property
Room: Classic (2X)
Super Collection O Queen Residency has replied on Sun Dec 01 12:31:14 IST 2019
Sincere apologies, Narendera! We understand that your experience was not upto the expectations. Do not worry, we re continuously working to improve our services to make sure your next stay is perfect. Regards, Shreya!
This property isn't even average. Worst, I have ever seen in Delhi NCR region
Cleaning, bedding, linens, food, everything is an issue. Looks like old property going to be closed soon.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Dec 05 13:24:27 IST 2019
Hi, Avinash! Sorry for the trouble faced. We have duly noted your feedback and ensure better services in the future. Have a nice day ahead) regards, Pravin
Dont want to write about the stay
Dont want to write about this stay.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Nov 21 12:51:23 IST 2019
Sincere apologies, Gaurav! We understand that your experience was not up to the expectations. Do not worry, we're continuously working to improve our services to make sure your next stay is perfect. Regards, Poorav!
Nothing is good, everything is very bad
businessVery horrible service. I am very upset.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Nov 21 12:51:23 IST 2019
Sincere apologies, Suresh! We understand that your experience was not upto the expectations. Do not worry, we're continuously working to improve our services to make sure your next stay is perfect. Regards, Rajendra!
Mesmerizing experience
A bit problematic ac remote configure, but overall it was good to have here.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Nov 14 07:29:55 IST 2019
That's what we love to hear, Abhishek Siddhartha! Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Rachit
Bed services
Very bad experience in the room. Floor was very dirty.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Thu Nov 14 21:19:41 IST 2019
Hi Ritesh, thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Mahesh!
Worst hotel we have ever seen
No cleanliness. Washroom was worst.
Room: Classic (2X)
Super Collection O Queen Residency has replied on Tue Nov 12 13:41:22 IST 2019
Hey Pooja, we are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Shreya!
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