Guests have mixed feelings about the property. While some rooms are noted for being well-ventilated and furnished, major issues like dirty linens, unprofessional staff, and poor hygiene are highlighted. Complaints include malfunctioning air conditioning, leaking water, and rude staff attitudes. Guests experienced delays in service and refunds, making it difficult for families to feel comfortable. Although there are a few positive mentions of clean rooms and good amenities, many reviews recommend steering clear of this property.