Guests highlight numerous issues with cleanliness and maintenance at this property, citing dirty rooms, bedbugs, cockroaches, and unpleasant odors. Many reviews stress poor service, with reports of unresponsive staff and unfulfilled breakfast promises. While some appreciated the spacious rooms and friendly staff, complaints about inadequate food options and extra charges persist. The location is seen as a plus, but the overall experience leans towards negative, marked by significant hygiene and service concerns.