My only good experience in the entire stay is talking to the front desk person Manveer, people at the hotel are good. Rest all was not good.
1. Room is extreeeeemly small and may be 10X13. (Room sizes are not mentioned on site because then you won't buy)
2. Extremely rude management representative who answers call on internet numbers.
3. No willingness to help, even where they easily can.
4. Too expensive for the experience and service.
5. This hotel will make you fees as if they are letting you stay in hotel for free.
You will get much better properties on main road like Sarovar, Lemon tree etc which are way way better than this.
Overall a extremely poor experience. And had spend 5k more due to unwillingness of hotel to help.
Sterling Marbella Dehradun has replied on Wed Oct 01 12:03:15 IST 2025
Dear Ashish,
Thank you for sharing your feedback. We truly appreciate your kind words about Manveer at the front desk. However, we're sorry to hear that your overall experience didn’t meet your expectations.
It's concerning to hear about the room size, service issues, and your interaction with our management team. We value your feedback and will certainly take it into account as we strive to improve our services.
We hope for the opportunity to provide a better experience in the future. Thank you once again for your insights.
Sincerely,
The Sterling Holidays Team