The property enjoys a stunning location near beautiful tea gardens, making it quite appealing. Guests appreciated the hospitality of the staff, especially Radhika, who was noted for her care. The ambience is cozy and peaceful, ideal for a relaxing stay. However, cleanliness is a significant concern, with reports of dirty kitchens and bathrooms. The food quality varied, with some guests finding it tasty but pricey. Overall, the property offers a good experience if you're willing to overlook maintenance issues.