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Review Of Soans Comforts Deluxe Lodge

Kushalnagar, Coorg

    User Rating & Reviews

    • everyone
    • family
    • group
    2.8
    Average

    23 Ratings, 11 Reviews

    excellent
    9%
    very good
    22%
    average
    30%
    poor
    26%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 2
    • 3
    • 2
    • 3
    • 2
    • 1
    • 3
    • 4

    Rating Categories

    • Location3.0
    • Cleanliness2.0
    • Value For Money2.0
    • Child Friendliness1.7
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property faces several cleanliness issues, with rooms described as unhygienic, featuring cockroaches and spider webs. Guests reported poor maintenance and a lack of essential facilities like power backup, TV, and WiFi. The ambiance and lighting are said to be inadequate, contributing to an unpleasant stay. Staff interactions were noted as rude, further diminishing the experience. Despite a convenient location near a bus stand, many found amenities and services seriously lacking.

    Sort by:

    Positive first
    2.0

    Poor Stay

    kartik k.couple

    Room is not clean & there is no proper curtain for window, even bathroom is not at all clean & there is no power back up facilities

    Travel Month: Dec 2023

    Room: Deluxe Room NON A/C

    • user photos
    • user photos
    • user photos

    Soans Comforts Deluxe Lodge has replied on Sun Jan 21 11:51:22 IST 2024

    Don't expect a star category facility in cheaper rated lodge

    2.0

    Poor Stay

    malay g.

    Room was unhygienic, there were cockroaches in room. There was nothing like room service.

    Travel Month: Jun 2023

    Room: Deluxe Room NON A/C

    3.0

    Average Stay

    anwarali p.

    No parking fecility narrow passage lighting - not attractive

    Travel Month: May 2023

    Room: Deluxe Room NON A/C

    2.0

    Not upto the mark

    seshadri g.family

    It was not at all a pleasant stay. The room was not clean. There were even spider webs around. The lighting was inadequate. The tv was not working. When checked with the personnel, he was rude and told, they have only 1 set top box and hence no tv can be provided. In the night there was power cut and the fan stopped. Went to the person to check and to our surprise there was no power backup. Literally had to spend sleepless night in spite of paying the charges. Very bad experience which we never faced earlier.

    Travel Month: May 2023

    Room: Deluxe Room NON A/C

    1.0

    Terrible Stay

    balasubramanya.family

    No proper maintenance, many facilities like wifi, power backup, parking, tv not available. Even bed sheets, towels looked used & mats muddy. Both owner and the only staff available were rude to our request. Overall it was a terrible time during our short stay at the hotel.

    Travel Month: May 2023

    Room: Deluxe Room NON A/C

    3.0

    So-ans review

    neil j.group

    I find the property’s location pretty good. It was near the bus stand mostly 300 mts from there. Amenities were also good but some services were not up to the mark. There was no ro or water services on floor. We will have to get mineral water for us.

    Travel Month: Apr 2023

    Room: Deluxe Room NON A/C

    3.0

    Overall good

    k r.family

    Supportive staff and rooms were good

    Travel Month: Dec 2022

    Room: Deluxe Room NON A/C

    3.0

    Poor communication

    dr. d.group

    Hotel was claiming that, they had booking for only two rooms. It took lot of time to convince the representative. Hotel ambiance is very poor

    Travel Month: Oct 2022

    Room: Deluxe Room NON A/C

    2.0

    Poor Stay

    varun v.family

    No vehicle parking, not good space room

    Travel Month: Aug 2022

    Room: Deluxe Room NON A/C

    1.0

    Not book any one

    abhishek r.loyalty-icongroup

    The room was very bad no power backup, no room srirvce

    Travel Month: Aug 2022

    Room: Deluxe Room NON A/C

    1.0

    Worst experience

    sachin g.

    The owner doesn't know how to behave properly with a customer.

    Travel Month: Aug 2018

    Room: Deluxe Room NON A/C

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