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Review Of Skylark Hotel by Gabrian Hotels

Name: Skylark Hotel by Gabrian Hotels
Address: Old Delhi Gurgaon Road, Adjacent to Raj Cinema, Sector 14, Gurugram, Haryana, Gurgaon, 122017, IN
Price range: Skylark Hotel by Gabrian Hotels Price starts at INR 1,795/Night
Rating: 3.9

Old Gurgaon, Gurgaon | 2.2 km drive to Shri Mata Sheetla Devi Mandir

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User Rating & Reviews

everyone
couple
family
group
solo
business

3.9

Very Good

183 Ratings, 90 Reviews

excellent

40%

very good

30%

average

17%

poor

bad

Last 10 Customer Ratings (Latest First)

Rating Categories

Location3.8
Cleanliness3.5
Food3.5
Value For Money3.4
Facilities3.5
Child Friendliness3.0

We are using generative AI to show you summarised user review

Reviews Summary

This property shines with its spacious, clean rooms and cooperative staff that go the extra mile in hospitality. Guests rave about the tasty food and quick service, making dining a delight. The central location is a big plus, providing easy access to transportation and local attractions. While some found food prices a bit steep, the overall friendly vibe and attentive service keep visitors coming back for a pleasant stay.

Sort by:

Positive first

4.0

Good Stay

nitin c.solo

Location is walkable to bus stand of gurgaon , near BSNL office . good Ambience and Food , staff is very much cooperative

Travel Month: Sep 2025

Room: Deluxe Room

4.0

Overall Experience in Hotel

tapan k.couple

The hotel staffs were nice and behaved properly but in my room the lock was not working properly. This can be improved.

Travel Month: Sep 2025

Room: Deluxe Room

5.0

Excellent Stay

vivek s.couple

Had a pleasant stay, the staff was courteous and helpful. Rooms were clean and comfortable, overall a good experience

Travel Month: Sep 2025

Room: Deluxe Room

2.0

Poor Stay

sudipta c.

The place looks good from outside but inside there are cockroaches … cleanliness is a big problem … towels are torn and bed sheets had stains on it… staff is helpful but takes time to get things … overall not a decent stay.

Travel Month: Aug 2025

Room: Deluxe Room

3.0

Average Stay

robin g.family with 1 kid

The room was ok. There were few roaches on the floor when we entered and also the electric kettle was not working..when I asked to replace the hotel said there is no spare one at this time

Travel Month: Jun 2025

Room: Deluxe Room

1.0

Terrible Stay

saikiran s.business

No maintenace of hotel, poor room quality, break fast and dinner food facilities are very poor. don't suggest for anyone

Travel Month: Jun 2025

Room: Luxury Room

5.0

Excellent Stay

sumit b.

Very good service

Travel Month: Jun 2025

Room: Deluxe Room

4.0

Awesome place

sumit b.couple

Good experience good service i want to go this place again find property by make my trip very good app

Travel Month: May 2025

Room: Deluxe Room

5.0

Cleanliness

samar m.family

Cleanliness was good, it was very good and hygienic with good food and fast service. Every one please enjoy.

Travel Month: May 2025

Room: Deluxe Room

3.0

A night stay. Although not a happy one

devesh a.family

The stay was good We reached at 3 am in the night so we got just 9 hrs to spend in the hotel. The hotel gave us an hour extra though.We asked for an hour extension more till 2 pm as I had senior citizens with me but we were denied although the hotel was not full. They could have easily let us stay for an hour but they simply did not.

Travel Month: May 2025

Room: Deluxe Room

1.0

Terrible Stay

manveer s.solo

I was denied check in , money is still not returned , worst experience ever , bad management by the hotel and make my trip

Travel Month: Apr 2025 (3-Night Stay)

Room: Luxury Room

5.0

Excellent Stay

mandar v.business

Excellent room and very co operative staff excellent for any kind of traveller. Food quality and quantity is good.

Travel Month: Apr 2025

Room: Deluxe Room

2.0

Poor Stay

saksham s.

Not so good

Travel Month: Apr 2025

Room: Deluxe Room

Skylark Hotel by Gabrian Hotels

Dear Guest, Thanks for the honest review. Apologies for the issue. Please allow us to fix this by mailing us your contact details with a reference to this review, and we promise to contact you & resolve this at the earliest.

3.0

Average Stay

rohit g.

Hotel was good and the ambience was nice. However the food price was extremely high. On top of that when i got my food from outside i asked for an empty plates and they denied.

Travel Month: Apr 2025

Room: Deluxe Room

5.0

Excellent Stay

nagabhushan r.business

Very good and cooperative staff. Tasty break fast and dinner options. Room is spacious but looks little old. But i am delighted with the kind nature of hotel staff. Thanks to the staff and keep their good work. Thank you

Travel Month: Jan 2025 (6-Night Stay)

Room: Luxury Room

Skylark Hotel by Gabrian Hotels has replied on Sun Jan 26 19:53:04 IST 2025

Dear Sir, Thank you for your kind words! It’s wonderful to hear that you enjoyed the tasty breakfast and dinner options, and that our staff made a positive impact on your stay. We appreciate your feedback regarding the room and will take it into consideration. Thank you again for your support!

2.0

Worst hotel to stay

ashish a.

group

Poor customer service. Keep calling you frequently on landline. Rooms not clean, we did not even have breakfast. No hot water available at night in washroom

Travel Month: Jan 2025

Room: Deluxe Room

Skylark Hotel by Gabrian Hotels has replied on Sun Jan 19 17:17:35 IST 2025

Dear Sir, Thank you for taking the time to share your feedback with us. We deeply regret that your stay did not meet your expectations and would like to sincerely apologize for any inconvenience you faced. We apologize if the calls to your room caused any discomfort. Our team only contacted you twice, and this was to politely inform you about our check-out time. We assure you there was no intention to disturb you. We are very sorry to hear that you found the room cleanliness below standard. We take great care to prepare our rooms for our guests, but it seems we fell short this time. Had we been informed during your stay, we would have been happy to address the issue immediately. Hot water is typically available round the clock, and we regret that you experienced any difficulty with this. We did not receive similar feedback from other guests, but we will thoroughly investigate to ensure no such issues arise in the future. We’re sorry you chose not to have breakfast during your stay. Our team works hard to offer a wide variety of fresh and delicious options, and it’s disappointing that we missed the opportunity to serve you. Please know that your feedback is valuable to us, and we are committed to improving our services based on your experience. We hope you will give us another opportunity to provide you with a more comfortable and seamless stay in the future.

5.0

Excellent Stay

neha c.

Stay was great, team was very polite and helpful.

Travel Month: Dec 2024

Room: Deluxe Room

Skylark Hotel by Gabrian Hotels has replied on Tue Jan 07 00:38:34 IST 2025

Dear Guest, Thank you for your wonderful review! We’re thrilled to hear that you had a comfortable stay. We look forward to welcoming you back for another pleasant stay in the future!

5.0

Excellent Stay

harshit p.

The stay was pleasant and the staff served the needs of the guest really well.

Travel Month: Dec 2024

Room: Deluxe Room

Skylark Hotel by Gabrian Hotels has replied on Fri Dec 27 13:38:39 IST 2024

Dear Sir, Thank you for sharing your positive experience! We're thrilled to hear that you had a pleasant stay and that our staff met your needs effectively. Your feedback is truly appreciated!

3.0

Average Stay

randhir s. loyalty-icon

The room was not at all clean. Pillow covers had blood stains which on my request was changed immediately. Faucet was leaking and that made washroom unhygienic to use

Travel Month: Nov 2024

Room: Deluxe Room

Skylark Hotel by Gabrian Hotels has replied on Thu Dec 05 18:38:20 IST 2024

Dear Sir, Thank you for taking the time to share your feedback. We deeply regret the issues you encountered during your stay and apologize for the inconvenience caused. We are extremely sorry that the room did not meet the cleanliness standards you expected and deserve. The incident with the pillow covers is unacceptable, and while we’re glad our team acted promptly to replace them, it’s clear that this situation should not have occurred in the first place. Regarding the faucet leak, we sincerely apologize for the discomfort it caused. We have addressed this matter with our maintenance team to ensure such issues are resolved immediately and do not affect the hygiene or comfort of our guests in the future. Your feedback is invaluable in helping us improve, and we are committed to ensuring a better experience for all our guests. We hope you will consider giving us another opportunity to provide you with the high standards of service and hospitality that we strive for. Please feel free to contact us directly for your next stay, and we will ensure everything is perfect for you.

5.0

one of the best stays at Gurgaon

rohit s.family

Very cooperative staff and the room was very beautiful. Liked the hospitality of the staff there and room service was quick

Travel Month: Nov 2024

Room: Luxury Room

Skylark Hotel by Gabrian Hotels has replied on Mon Dec 02 13:03:40 IST 2024

Dear Sir, Thank you for your wonderful review! We’re thrilled to hear that you had a comfortable stay. We look forward to welcoming you back for another pleasant stay in the future!