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Review Of SHREE KUSHAL HERITAGE

Suraj Nagar, Ujjain | 10 minutes walk to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    63 Ratings, 17 Reviews

    excellent
    21%
    very good
    33%
    average
    37%
    poor
    6%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 4
    • 4
    • 3
    • 4
    • 3
    • 5
    • 5
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Property is very close to Ujjain railway station and takes just a 5-minute walk to reach.
    • Staff is friendly and helpful, assisting with early check-in and other needs.
    • Rooms and bathrooms are generally clean, but there are some cleanliness complaints.
    • There are no in-house kitchen facilities, leading to limited food options.
    Read more

    Sort by:

    Positive first
    4.0

    not clean, dirty room and location is far

    amit k.family

    not a nice stay, room were dirty and no almirah is provided , location is far away in a street

    Travel Month: Nov 2025

    Room: Double bed deluxe

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    SHREE KUSHAL HERITAGE has replied on Fri Nov 07 12:13:01 IST 2025

    Dear Amit Kumar, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience you experienced with the cleanliness of the room and the lack of an almirah. We also understand your concern about our location and regret that it did not meet your expectations. Your comments are very important to us, and we have shared them with our housekeeping and management teams to ensure such issues are addressed promptly. We truly appreciate your feedback, as it helps us improve our services for future guests. We hope to have the opportunity to welcome you back for an even better experience. Warm regards, Reservation Manager. Shree Kushal Heritage.

    5.0

    Excellent Stay

    kunal b.family with 1 kid

    Service is fabulous, it's feel like home. Location is not so crowded or not too fur from main road. Extra added awsm tea. The support which we get from the management is truly good.

    Travel Month: Oct 2025

    Room: TRIPPLE bed

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    SHREE KUSHAL HERITAGE has replied on Sun Oct 26 12:17:38 IST 2025

    Dear Kunal Bhattacharya, Thank you for sharing your wonderful feedback with us. We’re delighted to know that you felt at home during your stay and appreciated our service, peaceful location, and the special touch of our tea. We’re especially glad that our management team could make your experience comfortable and memorable. Your kind words mean a lot to us and inspire our team to keep delivering the best hospitality. We look forward to welcoming you back soon for another pleasant and relaxing stay. Warm regards, Reservation Manager. Shree Kushal Heritage.

    5.0

    Excellent Stay

    nibedita m.family with 1 kid

    This property is very close to Ujjain railway station.Approx 5mins walk from the station.Staffs are very nice. I reached early morning,they helped me with early check in.Room and bathroom are cleaned.Budget friendly hotel for family stay.

    Travel Month: Oct 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Tue Oct 07 19:21:45 IST 2025

    Dear Nibedita Mohanty, Thank you for sharing your valuable feedback. We’re glad to hear that you found our location convenient and our team helpful during your early check-in. It’s great to know you were satisfied with the cleanliness and found our hotel to be budget-friendly for a family stay. We truly appreciate your kind words and hope to welcome you again on your next visit to Ujjain. Warm regards, Reservation Manager. Shree kushal Heritage.

    5.0

    Excellent Stay

    dharmendra.couple

    Excellent stay at any where by make my trip. very easy and help full booking for stay at any where by make my trip.

    Travel Month: Jul 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Tue Sep 09 13:02:09 IST 2025

    Dear DHARMENDRA PARIHAR, Thank you for your kind words and for choosing to book your stay with us through MakeMyTrip. We’re delighted to know that you had an excellent stay and found the booking process easy and helpful. It’s always our goal to provide a smooth and comfortable experience from reservation to check-out. Your feedback motivates us to continue providing excellent experiences. We look forward to welcoming you again on your next visit. Warm regards, Reservation Manager. Shree Kushal Heritage.

    4.0

    Great stay with top service, tasty food, and a convenient location. gd stay

    prince r.family

    Great location, friendly staff, clean rooms, good food, and solid amenities. Would definitely stay again! Excellent

    Travel Month: Aug 2025

    Room: Double bed deluxe

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    SHREE KUSHAL HERITAGE has replied on Wed Sep 03 19:12:54 IST 2025

    Dear Prince Raj, Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed our location, staff, rooms, food, and amenities. Your feedback motivates us to continue providing excellent experiences. We look forward to welcoming you back soon for another excellent stay! Warm regards, Reservation Manager. Shree Kushal Heritage.

    3.0

    Average Stay

    gaurav.family with 1 kid

    Location is nearest at Ujjain station. There is no inhouse kitchen facilities. so no food is available. behaviour was good.

    Travel Month: Aug 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Mon Sep 01 16:25:45 IST 2025

    Dear Gaurav Tyagi, Thank you for sharing your feedback! We’re glad you appreciated our convenient location near Ujjain station and the courteous behavior of our staff. Your kind words mean a lot to us. We understand the absence of an in-house kitchen may have caused some inconvenience, and we’ll certainly consider this as we plan future improvements to enhance guest comfort. We hope to welcome you again soon! Warm regards, Reservation Manager. Shree Kushal Heritage.

    3.0

    Average Stay

    rajat s.

    Hotel room floor was not clean,very small room, bedsheets and blanket was not smelly n messy !! Hoping for better hotels to deal with by mmt Regards

    Travel Month: Aug 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Sat Aug 30 17:41:26 IST 2025

    Dear Rajat Singh, Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you experienced during your stay. This is not the standard we aim for, and we will be addressing the concerns you raised regarding the room cleanliness and bedding with our housekeeping team immediately. We truly appreciate your comments as they help us improve, and we hope to have the opportunity to provide you with a much better experience in the future. Warm regards, Reservation Manager. Shree Kushal Heritage.

    5.0

    Excellent Stay

    ankush p.business

    excellent Stay love with good hygiene Mr Tiwari ji staff name is very good and support able... excellent Stay love with good hygiene Mr Tiwari ji staff name is very good and support able....

    Travel Month: Jul 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Thu Jul 31 20:44:20 IST 2025

    ESPECIALLY HEARTLY THANKS FROM ANMOL TIWARI AND ALSO FROM KUSHAL HERITAGE TEAM

    5.0

    Excellent Stay

    ajay p.

    Good but basic need get like water and bath in not arrived hot water

    Travel Month: May 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Sun Jul 06 19:41:58 IST 2025

    Thank you for your feedback. We’re glad you had a good stay overall, but we sincerely apologize for the inconvenience caused due to the unavailability of basic necessities like drinking water and hot water for bathing. Your concerns have been noted, and we will work on improving these areas to ensure a more comfortable experience in the future. We appreciate you bringing this to our attention.

    1.0

    Terrible Stay

    monika k.group

    no cleanliness no room service no housekeeping insects lizards were there.. water was not available.. even the owner was not co-operative.. they dont even know how to talk to a customer.. it was the worst experience of the whole life...

    Travel Month: May 2025

    Room: Double bed deluxe

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    SHREE KUSHAL HERITAGE has replied on Thu May 22 01:31:17 IST 2025

    We are very sorry we did not meet your expectations. will try to provide best to our guests . if u have facing any problem during stay, we r ready to resolve any time any time without any excuse , sorry for inconvenience. and we r ready to do batter next time.

    3.0

    Average Stay

    It is not a professionally managed hotel. More like homestay with hygiene issues, cleanliness issues but very polite and helpful manager and owner.

    Travel Month: May 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Thu May 22 01:36:19 IST 2025

    thanks for appreciate us . we r working on cleanliness and hygiene from today. we are ready to provide batter services next time .

    4.0

    Good Stay

    anuu k.solo

    the location is good, but it is in the streets. overall the room was good . the bathroom is small...

    Travel Month: Apr 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Thu May 22 01:40:50 IST 2025

    We are sorry we did not meet your expectations , thanks you for appreciation will try to provide best services next time.

    4.0

    Good Stay

    suhas n.

    11448

    Travel Month: Apr 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Thu May 22 01:45:04 IST 2025

    thanks for appreciate us. We are sorry we did not meet your expectations , we will try to improve our services from today.

    5.0

    Excellent Stay

    padma v.family

    Nice hotel. Very convenient location for those who are visiting temples. Very polite and gentle staff. Room had all the facilities and good was available. Thanks to the staff we could extend our stay and be comfortable.

    Travel Month: Apr 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Tue Apr 22 22:22:22 IST 2025

    Thank you for your kind words! We're glad you found our location convenient for temple visits. Our staff's politeness and gentleness are a priority. We're pleased you had all the facilities you needed in your room. Thank you for appreciating our staff's efforts in accommodating your stay extension. We look forward to welcoming you back!

    4.0

    Good short stay

    sumit t.family

    Location close to railway station and temple it was easily accessible. It was short 1 day stay we had and reached late night. Owner called for followup before checkin. friendly staff. Smooth checkin process. Cons: 2 floors but no lift.

    Travel Month: Mar 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Fri Apr 04 00:16:25 IST 2025

    Thanks for appreciation will try to do more better next time. "jai shreee mahakal"

    4.0

    Decent location and pleasant sta

    neelam r.couple

    Pleasant stay. Decent location. Polite behaviour. Booking follow up as well. Will book again during next visit

    Travel Month: Mar 2025

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Thu Mar 27 23:04:24 IST 2025

    Thanks for your feedback, will try to do better next time

    3.0

    Average Stay

    arpit g.

    I have to call them for the amenities like towel and water. No power backup.

    Travel Month: Nov 2024

    Room: Double bed deluxe

    SHREE KUSHAL HERITAGE has replied on Mon Dec 02 17:45:20 IST 2024

    Thank u sir, will try to do batter next time, and also try to do fast power backup

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