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Rooms in a homestay with valley views, parking & a caretaker

Review Of Serenest | Rooms with Wi-Fi & Tours

Kotagiri, Kotagiri

    User Rating & Reviews

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    4.2
    Very Good

    81 Ratings, 38 Reviews

    excellent
    51%
    very good
    33%
    average
    9%
    poor
    5%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 2
    • 5
    • 1
    • 5
    • 4
    • 5
    • 5
    • 4

    Rating Categories

    • Location4.2
    • Cleanliness4.1
    • Value For Money3.8
    • Food3.9
    • Facilities3.9
    • Checkin Experience4.3
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    Review Summary

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    Guests appreciate the serene location and beautiful views of tea gardens, complimenting the peaceful atmosphere. The caretaker is highlighted for providing exceptional hospitality and delicious home-cooked meals. Rooms are noted to be clean and spacious, making for a comfortable stay. While some mentioned minor issues like limited ventilation, many found it a great value for money experience.

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    Positive first
    5.0

    Excellent Stay

    karuppasamy p.group

    Wonderful room And Atmosphere I will like a location

    Travel Month: Jun 2025

    Room: Standard

    4.0

    Good Stay

    mathangi r.

    The stay is good. Food is good. Staff hospitality is very Good. Found some insects in the room. They can do pest control

    Travel Month: May 2025

    Room: Standard

    1.0

    Suffocatingly serene sta

    sayak c.couple

    my personal experience was terrible but good things first. Good part: Amazing view from terrace, dining area and actually a very serene location. Caretaker behaviour was so good that it felt like home. The food was home cooked right in front of us so that's another amazing thing. But here is the catch, the room that I got was so suffocating and damp that both me and my wife woke up to headaches on both the days of our stay. That particular room photos are not given in app nor in Google. it had no windows, no ac, no basic air circulation. Room was moist and damp all over. I think the other rooms actually had windows but unfortunately even after booking a deluxe room, I had to endure that suffocating cave like room. Although as compensation I was provided free breakfast.

    Travel Month: Apr 2025

    Room: Deluxe

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    4.0

    Decent, comfortable, budget stay.

    yolo y.group

    Good, clean place, away from the crowded city. Excellent view from terrace. Caretaker was very accommodating. Got homely meals prepared by the caretaker at good prices. Stay was very comfortable. Rooms were fairly big for 3 people. Clean sheets and bathroom. No complaints. If you want to save and rest, this is a good option

    Travel Month: Mar 2025

    Room: Deluxe

    4.0

    Good Stay

    pratheek s.loyalty-icon

    The caretaker offers delicious food on request, adding to the experience. However, parking is on the roadside, which may require caution. Overall, it’s a great stay

    Travel Month: Dec 2024

    Room: Standard

    3.0

    Average Stay

    sharath c.couple

    Found it on the make my trip app. Room was decent. It's on good location. There was no view. Host was pole and cooperative. Very little privacy as all the four rooms are very adjacent. Geezer was non functional in our room. But he arranged hot water through another room. They have alone running from other room. But switch wasn't in our room. We had to ask for the bathing soap as it wasn't arranged. Bed was neat and comfortable. Blankets were neat.

    Travel Month: Dec 2024

    Room: Standard

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    4.0

    Good Stay

    yashika s.

    The stay serenest, kotagiri was just fine. The only problem was that there was no window or cross ventilation system inside the room. The owners were nice, even prepared breakfast early on request and also tea late at night. But one can hear clearly the people's voice talking at the back side of the room. Plus the other door of the room was locked and felt a kind of trapped kind of feeling.

    Travel Month: Oct 2024

    Room: Deluxe-1

    5.0

    Excellent Stay

    manasa b.group

    It's a beautiful stay which is just 5mins drive from town with homely food and awesome service. It even has a beautiful view of the tea estate. I would really recommend this stay to my friends and like to go back here if i have any plans to visit kotagiri again in future

    Travel Month: Oct 2024

    Room: Standard-1

    5.0

    Excellent Stay

    shankar r.loyalty-iconsolo

    Excellent customer service and privilege to stay in serenest rooms

    Travel Month: Oct 2024 (3-Night Stay)

    Room: Deluxe-1

    5.0

    Excellent Stay

    sanooj.loyalty-icongroup

    Nice room, car parking facilities, homestay are very access-able to find out place and caretaker person are friendly

    Travel Month: Oct 2024

    Room: Deluxe-1

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    4.0

    Enjoyed my stay and might come back in future as well if i am back

    sriraksha u.solo

    It was in a very beautiful surrounding. But the walls were broken (could be because of rain) l, could see spider web inside, the latch on the inside door was broken and could hear the neighbours speaking so clearly due to thin walls. Food was great and the manager and other employees were very nice and helpful

    Travel Month: May 2024

    Room: Standard-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Sat Aug 31 16:25:58 IST 2024

    Hi Thank you for taking time to review us. I could see that you were not much comfortable on your stay. Please try our premium villa next time which may satisfy your requirements. Here we do regular maintenance and some things are beyond our control due to hill weather. Will pass your compliments to staffs. Thank you once again for your valuable feedback which will help us improve Regards J Sripathy

    3.0

    Average Stay

    robin n.

    The rooms are located underground without proper ventilation and any view. This is the only reason i have given 3 out of 5. Food and stay is good with clean room, bed and bathroom. Host is also very hospitable and nice to the guests and very co- operative. Also there is no proper parking space for car.

    Travel Month: May 2024

    Room: Standard-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Mon May 27 22:51:13 IST 2024

    Dear Robin Thank you for taking time to review us. Yes all our rooms are below one level and no views, but then you might have enjoyed the spectacular view from terrace and dining balcony. We have only one car parking in front which FCFS basis and othera may park on roadside as it's safe and plenty of space around.Thank for all other compliments which means a lot and hope to welcome you again in near future. Next time do try our premium villa named Celestial villa by Serenest which may fulfil all your expectations

    3.0

    Bad choice. Very dissapointed stay.

    sreejith s.group

    Actual place is different than posted. No parking facility. But they posted like having parking. Useless caretaker. He doesnt know even the facilities they provide. We travel-led 5 hrs to the property but total disaster.

    Travel Month: Apr 2024

    Room: Deluxe-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Tue Apr 30 12:11:06 IST 2024

    HiSorry for the disappointment. First of all, you enquired directly and we shared our premium villa named Celestial villa by serenest and u booked this budgeted villa here in MMT. Also this property details are very clear in the description and photos if u gone thru it. Yes we have only one parking in front and other parking on road side only. Reg facilities or caretaker you could have contacted me for any details if language is the issue. Hope we will improve in future and thank you for your valuable feedback!

    2.0

    Poor Stay

    sourapriya g.

    The property is good. However, there was no electricity for more than 12 hours. The family which was staying in other rooms were making sound the whole night. We went to check with the caretaker they were also sleeping.

    Travel Month: Apr 2024

    Room: Standard-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Fri Apr 19 00:45:13 IST 2024

    Apologies for unpleasant experience. Unfortunately it was sudden heavy downpour, hence tree fell on the main line and power was off for more than what we expected, hence Inverter backup was over. Also we have made the full refund for your cancellation though it was a non-refundable booking only due to this reason as a token of acceptance. Will look for alternate days to fix this for future. Thank you for your valuable feedback. We will try to meet up the expectation on you next visit.

    5.0

    Excellent Stay

    milind p.solo

    Nice comfortable room. Peaceful environment. Very polite and helpful property manager. Nice open terrace giving excellent view. I enjoyed it very much.

    Travel Month: Feb 2024

    Room: Deluxe-1

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    Serenest | Rooms with Wi-Fi & Tours has replied on Fri Mar 08 14:22:04 IST 2024

    Thank you for your kind review ! Glad to know that you enjoyed staying with us, looking forward to host you again in near future !

    3.0

    Average Stay

    akash p.couple

    The room size was a bit congested, and i found it slightly limiting. Providing more spacious accommodations would greatly enhance the comfort and overall experience for guests

    Travel Month: Jan 2024

    Room: Standard-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Sat Feb 10 20:54:14 IST 2024

    Hi Thank you for your valuable feedback. We have two categories and you stayed in standard room which is standard size in this segment, pls try our deluxe rooms in your next visit which is spacious

    4.0

    Good Stay

    ravikumar a.

    The rooms are neat and clean. The caretaker made us feel home. They prepared food for my kid in short notice. Home made food tastes very good. Can take good pics in tea plantation near the property. Preferably in evening during sunset 🌞

    Travel Month: Oct 2023

    Room: Deluxe-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Thu Nov 09 23:43:00 IST 2023

    Dear Ravikumar Thank you for taking time to review us.Glad to know that you enjoyed staying with us. Looking forward to host you again in near future !

    5.0

    Excellent Stay

    vignesh w.

    The rooms were clean, very comfortable, and the care taker was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this for anyone visiting downtown #serenest🥳

    Travel Month: Sep 2023

    Room: Deluxe-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Fri Oct 13 11:05:35 IST 2023

    Dear Vignesh Thanking you for taking time to review us. Glad to know that you enjoyed staying with us. Looking forward to host you again in near future

    5.0

    Excellent Stay

    kishore k.

    Rooms were neat and clean. Was located in a prime place with accessible spots nearby. Overall it was value for money stay for the price

    Travel Month: Jul 2023

    Room: Standard-1

    Serenest | Rooms with Wi-Fi & Tours has replied on Sat Jul 22 19:32:58 IST 2023

    Dear KishoreThank you for taking time to review us. Glad that you enjoyed staying with us. Looking forward to host you in near futureRegardsJ Sripathy

    5.0

    Good view of hole kothagiri

    kiran g.group

    Good behavior of property owner. Rooms and toilets are too hygienic. 24 hrs hot water service. Nice place for private party.

    Travel Month: Jun 2023

    Room: Standard

    Serenest | Rooms with Wi-Fi & Tours has replied on Tue Jun 27 16:27:50 IST 2023

    Dear Kiran Thank you for taking time to review us. Glad to know that you enjoyed staying with us. Looking forward to host you again in near future. Warm Regards J Sripathy

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