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You are booking hotel for more than 30 days

Review Of Serene Horizon0123401234

Amaravathi, Thekkady | 1.6 km from city centre

    User Rating & Reviews

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    4.6
    Excellent

    36 Ratings, 18 Reviews

    excellent
    72%
    very good
    22%
    average
    0%
    poor
    3%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 5

    Rating Categories

    • Food5.0
    • Cleanliness5.0
    • Value For Money4.7
    • Child Friendliness4.4
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    Reviews Summary

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    This property offers a fantastic experience with smooth check-in and check-out. Guests rave about the friendly and professional staff who ensure a clean and comfortable environment. The rooms and washrooms are impeccably maintained, complemented by delicious food and a lovely ambiance. With a beautiful swimming pool for relaxation, it’s a perfect spot to unwind. The overall value for money is highlighted, making it a wonderful choice for a memorable stay!

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    Positive first
    5.0

    Excellent Stay

    yogesh r.family with 2 kids

    The stay was really good. The place was clean and neat. The staff was very friendly. Food was okay. I recommend this place to other travellers.

    Travel Month: Aug 2025

    Room: Grandeur Cottage

    Serene Horizon has replied on Sun Sep 14 12:45:31 IST 2025

    Dear Mr. Yogesh, Thank you for sharing your feedback! We’re delighted to know you enjoyed your stay and found our place clean with friendly staff. We’ve also noted your comments on the food and will work on improving further. We truly appreciate your recommendation and look forward to welcoming you again soon.

    5.0

    great room, amazing service and amazing food!!

    nikhil t.family with 1 kid

    Great experience, wonderful clean room, super food, the restaurant has been great. The service is amazing!! Highly recommended

    Travel Month: Aug 2025

    Room: Elite Jacuzzi Suite

    Serene Horizon has replied on Sun Aug 17 14:31:28 IST 2025

    Dear Nikhil Trivedi, Thank you for your kind words and recommendation. We’re delighted to know you enjoyed the clean rooms, delicious food, and warm service at Serene Horizon. Your appreciation means a lot to our team, and we look forward to welcoming you back soon.

    5.0

    Best property in Kerala not only in hekkady

    amir s.family with 1 kid

    Everything about the property is exceptional, the view is terrific... cottage area looks dreamy, staff is super helpful. right from the time you check in they will do everything possible to make your stay pleasant. they helped to secure entry tickets to shows and boating and other options as well.Property is 5 Star food is exceptionally good. It was my daughter's first birthday .they upgraded the room to more child friendly and safe option,they decorated and did a cake cutting and gave a gift as well... way more than i could have expected....

    Travel Month: Jul 2025

    Room: Grandeur Cottage

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    Serene Horizon

    Dear Mr. Amir, Thank you so much for sharing such a heartwarming review. We are truly delighted to know that you and your family had an exceptional stay with us at Serene Horizon. It brings us immense joy to hear that our team could make your daughter’s first birthday celebration special and memorable. Your kind words about our cottages, the views, food, and especially the hospitality of our staff mean a lot to us. We are glad to know that the little touches—from arranging tickets to the thoughtful room upgrade and celebrations—added to your experience. We look forward to welcoming you and your family back soon for more cherished moments with us.

    5.0

    Must visit

    snowi m.couple

    It was one of the best experiences ever ! It was my first visit to Thekkady and it turned out to be great . The staff were courteous and polite. They catered to the needs with extreme reverence especially Mr.Vineeth who took great care in the restaurant. The ambience was good , the room was extravagant and comfortable all well maintained. I had arranged a surprise candle light dinner for my husband and it was well curated and my hubby was happy about that. We would highly recommend this place to all

    Travel Month: Jun 2025

    Room: Serenity Presidential Suite with Bathtub and Jacuzzi

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    Serene Horizon

    Dear Ms. Snowi, Thank you so much for sharing such a lovely review. We’re truly delighted to hear that your first visit to Thekkady and your stay at Serene Horizon turned out to be such a memorable experience. It’s heartwarming to know that you appreciated the ambience, comfort of the room, and the courteous service of our staff—especially Mr. Vineeth, who will be thrilled to receive your kind mention. We’re also glad the surprise candlelight dinner was a success and brought joy to your special moment. Your recommendation means a lot to us, and we look forward to welcoming you both back for more wonderful memories.

    5.0

    Excellent Stay

    arunabh p.couple

    we got an upgrade to the presidential suite with a Jacuzzi. man the room was beautiful with a complete view of the surroundings. The restaurant was great too The staff were polite and tried to cater to your weird request as well

    Travel Month: Jun 2025

    Room: Grandeur Cottage

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    Serene Horizon

    Dear Arunabh, Thank you for sharing your wonderful experience with us! We’re delighted to hear you enjoyed the upgrade to our Presidential Suite with a Jacuzzi and the beautiful views it offers. It’s great to know that you also had a pleasant dining experience and found our team attentive and accommodating—even with the unique requests! We truly appreciate your feedback and hope to welcome you back soon for another memorable stay at Serene Horizon.

    5.0

    Excellent stay

    nirmalraj m.family with 1 kid

    The resort is located just on the main road and close to the town but just like the resort name the location is so serene and the rooms are very spacious. Service was excellent. I went with my family with 2 year old daughter and they made us very comfortable with warm welcome and smooth check in process. We booked imperial deluxe room and requested for the room with full size window for a beautiful view and they are kind enough to provide that room. Food was great with very decent spread at breakfast. A la carte for dinner was great with wide range of menu at nominal price. Kids high chair and kid friendly menu was really helpful. Already shared review

    Travel Month: May 2025

    Room: Imperial Deluxe

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    Serene Horizon

    Dear Mr. Nirmalraj, Thank you for your wonderful and detailed review. We’re so pleased to know that you and your family, especially your little one, had a comfortable and memorable stay with us. It's heartening to hear that you appreciated the serene location, spacious rooms, smooth check-in process, and the special touches like the high chair, kid-friendly menu, and fulfilling your room preference. We’re also glad you enjoyed the food, both at breakfast and dinner. Your kind words mean a lot to our entire team, and we truly value your recommendation. We look forward to welcoming you back for another delightful stay at Serene Horizon.

    5.0

    excellent stay

    yuva k.family with 2 kids

    My stay at Serene Horizon was truly excellent. Nestled amidst nature, the property offers a peaceful and rejuvenating escape from the hustle of daily life. The rooms were spotless, spacious, and elegantly furnished with all modern amenities. The staff was courteous, attentive, and always ready to help with a smile. The food was delicious, featuring a good mix of local and continental dishes. What stood out most was the calm, scenic ambiance—perfect for relaxation. Whether sipping coffee on the balcony or strolling through the lush surroundings, every moment felt refreshing. I’d highly recommend Serene Horizon for a tranquil getaway.

    Travel Month: May 2025

    Room: Grandeur Cottage

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    Serene Horizon

    Dear Yuva Kishore, Thank you for your heartfelt and detailed feedback. We’re truly delighted to hear that your stay at Serene Horizon was such a refreshing and peaceful experience. Your kind words about our rooms, food, ambiance, and the courteous service of our team mean a lot to us. It’s especially rewarding to know that you found joy in the little moments. Thank you for recommending us. We look forward to welcoming you back for another tranquil getaway soon.

    5.0

    Excellent Stay

    tamil j.

    The resort is nestled in a beautiful, quiet area, offering a peaceful escape. The food was excellent, and the service in the restaurants was efficient and attentive. I highly recommend the Serene Horizon for anyone seeking a relaxing and enjoyable resort experience.

    Travel Month: May 2025

    Room: Grandeur Cottage

    Serene Horizon has replied on Sun Jul 27 10:35:45 IST 2025

    Dear Tamil Jackson, Thank you so much for your kind words and recommendation. We’re delighted to know you enjoyed the peaceful surroundings, excellent food, and attentive service at Serene Horizon. It was a pleasure to have you with us, and we look forward to welcoming you back for another relaxing and memorable stay.

    5.0

    amazing stay

    vishnu n.couple

    The process from check in to check out was very smooth. All staff were friendly and cooperative, rooms and washroom were impeccably clean and all the linen were clean and well kept up. Overall an amazing stay with lovely swimming pool

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Imperial Deluxe

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    Serene Horizon has replied on Sun Jul 27 10:35:09 IST 2025

    Dear Mr. Vishnu, Thank you for your wonderful feedback! We’re thrilled to hear that you had a smooth check-in and check-out experience, and that our team, cleanliness, and facilities like the swimming pool made your stay amazing. We truly appreciate your kind words and look forward to welcoming you back soon.

    4.0

    Good Stay

    rajesh.family with 3 kids

    Excellent ambiance , food and well maintained rooms and helpful staffs. Problems for me was No kids play area or indoor games available , tv is there but no dth to watch channels only YouTube

    Travel Month: Apr 2025

    Room: Imperial Deluxe

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    Serene Horizon has replied on Sun Jul 27 10:34:16 IST 2025

    Dear Mr. Rajesh, Thank you for your kind words about the ambiance, food, room maintenance, and our helpful staff. We're delighted you enjoyed your stay. We appreciate your feedback regarding the kids' play area and TV service. Your suggestions are valuable, and we will certainly consider them to enhance the guest experience. We look forward to welcoming you again soon.

    4.0

    overall good experience

    family with 1 kid

    As per pictures it was inside into the mountains but it is just beside the road that was bit disappointing. Apart from that maintenance of cottage and restaurant was good. Friendly staff from receiving to check out. Food is good.

    Travel Month: Mar 2025

    Room: Grandeur Cottage

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    Serene Horizon has replied on Sun Jul 27 10:33:34 IST 2025

    Dear Patron, Thank you for sharing your feedback. We're glad to know you appreciated our staff's hospitality and the food during your stay. We regret to hear that the cottage and restaurant maintenance did not meet your expectations. Please be assured that we’ve taken note of your comments and are working to improve. We hope to have the opportunity to serve you better in the future.

    5.0

    Excellent Stay

    gaurav k.loyalty-icon

    Stay was good and staff is much cooperate. Rooms are perfect for stay

    Travel Month: Jan 2025

    Room: Grandeur Cottage

    Serene Horizon

    Dear Mr. Gaurav, Thank you for sharing your kind feedback with us. We’re pleased to know that you had a good stay and found our rooms perfect for your comfort. It's also wonderful to hear that our team’s cooperative attitude added to your experience — we believe that warm and attentive service makes all the difference. We look forward to welcoming you back for another pleasant stay in the near future.

    5.0

    Excellent Stay

    purnima s.

    Best stay experience i ever had. The place was best and the service was amazing. All the staff were highly professional

    Travel Month: Dec 2024

    Room: Grandeur Cottage with Forest View

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    Serene Horizon

    Dear Ms. Purnima, Thank you so much for your wonderful feedback! We are truly delighted to hear that you had the best stay experience with us. It’s heartening to know that you appreciated our property, the quality of service, and the professionalism of our staff. Your kind words are a great motivation for our entire team. We look forward to welcoming you back soon and ensuring your next visit is just as memorable—if not more!

    5.0

    Excellent Experience

    ankit s.loyalty-iconfamily with 1 kid

    Right from the property, cleanliness, Staff behaviour, professionalism, concept of huts everything was great. Food was also very good. Overall value for money stay.

    Travel Month: Nov 2024

    Room: Grandeur Cottage with Forest View

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    Serene Horizon

    Dear Mr. Ankit, Thank you for your wonderful review. We are truly delighted to hear that you enjoyed every aspect of your stay—from our unique hut concept and property cleanliness to the hospitality and food. It’s especially rewarding to know that you found it a true value-for-money experience. Your kind words encourage our team to keep delivering excellence. We look forward to welcoming you back to Serene Horizon soon!

    5.0

    Excellent Stay

    pankaj l.loyalty-icon

    Hotel staff behevieor is very good also food is very tasty

    Travel Month: Sep 2024

    Room: Grandeur Cottage with Forest View

    Serene Horizon has replied on Wed Jul 23 12:53:23 IST 2025

    Dear Mr. Pankaj, Thank you for your kind words. We are delighted to hear that you appreciated the behavior of our staff and enjoyed the taste of our food. Your feedback encourages us to continue delivering warm hospitality and exceptional culinary experiences. We look forward to welcoming you back soon.

    5.0

    Excellent Stay

    harif.loyalty-icon

    Excellent stay with great hospitality

    Travel Month: Aug 2024

    Room: Imperial Deluxe with Forest View

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    Serene Horizon has replied on Wed Jul 23 12:52:35 IST 2025

    Dear Mr. Harif, Thank you for your kind words. We’re delighted to know that your stay was excellent and that our hospitality made a lasting impression. It was a pleasure having you with us, and we look forward to welcoming you back to Serene Horizon in the near future.

    5.0

    Excellent Stay

    thaslima.

    The best service i have ever experienced in a hotel very good quality food

    Travel Month: Aug 2024

    Room: Imperial Deluxe with Forest View

    Serene Horizon

    Dear Ms. Thaslima, We're so glad you loved your stay and the food! 🍽️😊 Thank you for the amazing review – we can't wait to host you again!

    1.0

    Terrible Stay

    venkatesh p.

    This is not at all resort and no amenities mentioned. Its worst experienced in overall tour.

    Travel Month: Jul 2024

    Room: Elite Jacuzzi Suite with Forest View

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