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Review Of SATYAM INT. by PINEBERRY HOTELS0123401234

Khajjiar Road, Dalhousie | 5 km drive to Mall Road Dalhousie

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.1
    Good

    52 Ratings

    excellent
    21%
    very good
    23%
    average
    27%
    poor
    6%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 2
    • 1
    • 1
    • 3
    • 5
    • 4
    • 1
    • 3

    Rating Categories

    • Location3.3
    • Cleanliness3.4
    • Room3.9
    • Food3.6
    • Hospitality2.3
    • Value For Money3.4
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    Reviews Summary

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    This property is nestled in a serene forest area, perfect for nature lovers. The views from the spacious rooms are a highlight, and the staff is friendly and helpful. Guests enjoyed the tasty food, although some found it slightly pricey. However, there were notable issues with maintenance, such as damp-smelling rooms, unclean linens, and inconsistent service. While the location is ideal and away from the hustle, several guests experienced dissatisfaction with room conditions and amenities.

    1.0

    Very bad experience of satyam int. Dalhoise

    darshan s.family

    I checked in on 17th jun e evening room had a damp smell, bed and bath linen was in bad condition, lot of mosquitos were there i asked for the allout but didnt get. Next day morning wc was chocked. Very terrible experience.

    Travel Month: Jun 2023

    Room: Standard Room

    3.0

    Stay was good

    vikas b.couple

    Hotel is far from main market. But stay was good. Hotel is situated in forest, if you want to enjoy nature it is best.

    Travel Month: Jun 2023

    Room: Standard Room

    5.0

    Wonderful experience

    shashikant.

    Room was with good view and spacious and staff is also very supportive and friendly, arranged local cab as well.

    Travel Month: Jun 2023

    Room: Deluxe with Balcony

    3.0

    Average Stay

    manjeet s.

    Accomodation was good. Food was good and little bit costly but service was not up to the mark.

    Travel Month: Jun 2023

    Room: Executive with Balcony

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    3.0

    Average Stay

    arun s.solo

    Food is good. Staf is also nice, but the room wasn't so good. The price of the room was high

    Travel Month: Feb 2023

    Room: Executive with Balcony

    4.0

    Nice hotel

    aurvinder s.family

    Good place to stay, nice staff

    Travel Month: Oct 2022

    Room: Standard Room

    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:50:04 IST 2023

    Dear guest, thankyou for your lovely feedback, we are happy that you had a comfortable stay. Your feedback encourages us and it will be shared with staff. We would love to welcome you again at satyam int by pine-berry hotels. Regards

    5.0

    Go for it

    hena s.couple

    Away from the hustle of the city, located in a peaceful place. If you wish to enjoy your stay and to feel the nature, go for it

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Standard Room

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    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:52:18 IST 2023

    Dear guest, thankyou for your lovely feedback, we are happy that you had a comfortable stay. Your feedback encourages us and it will be shared with staff. We would love to welcome you again at satyam int by pine-berry hotels. Regards

    4.0

    M

    vijay k.loyalty-iconfamily

    Property location is good. Rooms are comfortable. Problem is maintenance of services. Towels are not good. Taps not working properly. No wiper in toilet. Hangers not available. Food is good. Staff is nice and cooperative. We enjoyed the stay

    Travel Month: Jun 2022 (3-Night Stay)

    Room: Deluxe with Balcony

    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:52:40 IST 2023

    Dear guest, thankyou for your lovely feedback, we are happy that you had a comfortable stay. Your feedback encourages us and it will be shared with staff. We would love to welcome you again at satyam int by pine-berry hotels. Regards

    4.0

    Satyam by pine-berry- a good fit for dalhousie

    pinaki d.loyalty-icongroup

    The hotel is situated mid way towards khajjiar. It is also mid way from dalhousie town to kalatop - an open forest area. The ride from bus stop, dalhousie is q very scenic one with views of mountains and residential school- dalhousie public school (dps. There are two roads- one main and the other a little pitch road which is only used in emergency by local cabs. Don't try to jump on it if you aren't a local. The hotel has a kitchen, mostly active during the dinner time. The staff were helpful and the front desk was polite. We got an upgrade.

    Travel Month: May 2022

    Room: Standard Room

    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:53:10 IST 2023

    Dear guest, thankyou for your lovely feedback, we are happy that you had a comfortable stay. Your feedback encourages us and it will be shared with staff. We would love to welcome you again at satyam int by pine-berry hotels. Regards

    1.0

    Terrible

    munish k.loyalty-icongroup

    Feeling very uncomfortable. No star hotel shows 3 star

    Travel Month: Apr 2022

    Room: Executive with Balcony

    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:54:33 IST 2023

    Dear guest sorry for the inconvenience faced.

    5.0

    Ultimate view with amazing food

    mankiran d.loyalty-iconcouple

    We got this property by chance but was really lucky to have found it. It’s probably the best property closest to dalhousie on dalhousie khajjiar road. That’s right where the snow started this year. You can always got o dalhousie market while still coming back to snow in the evening. We just loved it. Our compliments to the chef. The punjabi food was just amazing.

    Travel Month: Dec 2021

    Room: Executive with Balcony

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    SATYAM INT. by PINEBERRY HOTELS has replied on Sat Feb 11 17:50:41 IST 2023

    Dear guest, thankyou for your lovely feedback, we are happy that you had a comfortable stay. Your feedback encourages us and it will be shared with staff. We would love to welcome you again at satyam int by pine-berry hotels. Regards

    3.0

    Not upto the mark

    sparsh c.couple

    The doors were not well maintained. Lock of the room was not working properly. Ac/heater was not there. Poor blankets were provided. Room needs maintenance.

    Travel Month: Dec 2021

    Room: Deluxe with Balcony

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    3.0

    Stay was ok

    shri k.couple

    Rooms were spacious and clean. Rooms had issues with heater considering the cold climate and more annoyingly in a climate of 5 degrees they charge separately for the room heater saying that its the property's rules. However it was not mentioned anywhere in the booking. So the service actually was disappointing.

    Travel Month: Nov 2021

    Room: Executive with Balcony

    5.0

    Great experience

    sarabjeet s.family

    Hotel location is great. You can experience the natural beauty.

    Travel Month: Oct 2021

    Room: Executive with Balcony

    3.0

    Not value for money.

    tara.family

    The hotel is located outside the city. The hotel's curtains, beds, quilts are all old. Big ants were roaming in the bathroom. The food of the hotel is also not of standard. In our group, 3 members got food poisoning from the hotel breakfast. Overall, our trip was ruined because of the hotel breakfast.

    Travel Month: Oct 2021

    Room: Standard Room

    5.0

    Nice stay

    mihir j.couple

    Must visit place, very nice location. Staff is very courteous. From checkin process to checkout, it was all amazing. Breakfast served was wonderful with good options. Chef really prepares good food.

    Travel Month: Sep 2021

    Room: Standard Room

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    SATYAM INT. by PINEBERRY HOTELS has replied on Wed Oct 06 10:27:04 IST 2021

    Dear guest, thankyou for your lovely feedback, we are happy that you had a pleasant stay. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences. Regards

    4.0

    Property is average, food is good and hygienic.

    suman b.family

    Our stay was good, hotel owner, manger and all staff are very comparative.

    Travel Month: Oct 2021

    Room: Executive with Balcony

    5.0

    Just amazing

    abhinav.couple

    This hotel was far beyond expectations. The quality of food, the rooms, the staff, and everything at such an altitude is just amazing. Excellent place!

    Travel Month: Sep 2021

    Room: Deluxe with Balcony

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    SATYAM INT. by PINEBERRY HOTELS has replied on Mon Sep 20 17:44:02 IST 2021

    Dear guest, thankyou for your lovely feedback, we are happy that you had a pleasant stay. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences. Regards

    5.0

    Nice hotel and location

    rajesh k.business

    Hotel was amazing. The services and room provided was over my expectations. Properly washed linen was my priority and i got the same.

    Travel Month: Sep 2021

    Room: Deluxe with Balcony

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    SATYAM INT. by PINEBERRY HOTELS has replied on Thu Sep 16 11:36:39 IST 2021

    Dear guest, thankyou for your lovely feedback, we are happy that you had a pleasant stay. We feel truly encouraged by your review and assure you of our continued efforts to innovate and bring to you and all our guests, similarly inspiring experiences. Regards

    2.0

    Hotel room is good but washroom and other services are not as expected

    daniyal k.family

    We have booked 4 rooms but in one room toilet not working properly even after reminders it’s not closed or room was not changed. Extra services as mentioned in mm t are chargeable like heaters, water bottles as 1 bottles are free in every hotel as complementary and they are also charging above mrp rate as mentioned in item

    Travel Month: Feb 2021

    Room: Standard Room

    SATYAM INT. by PINEBERRY HOTELS has replied on Thu Sep 16 11:38:20 IST 2021

    Dear guest, we are really sorry that you had an unpleasant stay with us. Your complaints are been investigated with the concerned departments. Regards

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