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Review Of Sakuntala Village Resort0123401234

Kabi Mohanpur, Shantiniketan | 5.4 km drive to Viswa Bharati University

    User Rating & Reviews

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    2.8
    Average

    456 Ratings, 262 Reviews

    excellent
    17%
    very good
    18%
    average
    24%
    poor
    16%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 5
    • 3
    • 2
    • 3
    • 1
    • 4
    • 5
    • 1
    • 1

    Rating Categories

    • Location4.1
    • Cleanliness2.7
    • Room2.8
    • Value For Money2.5
    • Food2.8
    • Security3.0
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    Reviews Summary

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    The property boasts a prime location right by Sonajhuri Haat, making it convenient for local exploration and a scenic backdrop. Many guests praised the food quality and staff politeness. The ambiance and natural surroundings were also appreciated. However, there were numerous complaints about poor room maintenance, inadequate management, dirty facilities, and unpleasant odors. Guests highlighted inconsistent service delivery and issues like non-functional amenities, indicating a stark contrast between expectations and reality.

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    Positive first
    3.0

    Average Stay

    sriparna k.

    The property location was amazing giving us a full experience of the Sonajhuri forest and its calmness. What makes it even more remarkable is the location of Sonajhuri Haat right infrint of the resort making it extremely tourist friendly. The staff is amazing aiding to the customers in the most polite way possible. The one thing that stands out about the resort is the food which has been hands down the best experience of the property. The only complaint I have for my stay there would be the quality of the rooms. The room wasn't clean enough to welcome any new guest and the AC could have been working better if it was fixed. There were huge lizards and insects getting inside the room constantly which shows that cleanliness was definitely compromised. Other than that the rest of the experience was beautiful

    Travel Month: Jun 2025

    Room: DELUXE ROOM

    Sakuntala Village Resort

    Dear Sir, Thank you so much for your valuable ratings and appreciation. Please visit again 😇😇😇😇🙏🙏🙏🙏🙏🙏🙏

    2.0

    Poor Stay

    dinesh k.family with 2 kids

    The room ( No. 25) which was allotted to us ,was not at par as compare to the room tariff we have paid. Food quality is average. Tv was not working. Intercom was not in working condition. Wi-Fi speed was very slow. AC remote not available there. Bathroom was not clean.

    Travel Month: Jun 2025

    Room: DELUXE TRIPLE BED

    Sakuntala Village Resort has replied on Fri Aug 01 18:38:37 IST 2025

    Respected Sir, Thank you for your valuable feedback & rating we appreciate it matter us a lot. we are trying to improve our Service. please visit again.

    3.0

    Average Stay

    susmita c.family with 1 kid

    very average stay.. Apart from Suit rooms all rooms are very small & same as washroom.. You can get many good hotels at Prantik in this cost. but location wise it was very good

    Travel Month: Jun 2025

    Room: DELUXE ROOM

    Sakuntala Village Resort has replied on Sun Aug 03 11:46:43 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're glad to hear you appreciated our location, and we understand your concerns regarding room size and overall value. While our suite rooms do offer more space and comfort, we’re sorry to hear the standard rooms didn’t meet your expectations. We continuously review our offerings and pricing to stay competitive and ensure a better experience for our guests. Your comments are valuable and will help us improve. We hope to welcome you again with a more satisfying stay in the future. Warm regards, Sakuntala Resort

    5.0

    Good Location for Stay

    akash k.couple

    good service food is good property location is awesome Night view of the resort is Superb wifi also Good

    Travel Month: Apr 2025

    Room: DELUXE ROOM

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    Sakuntala Village Resort

    Respected Sir, It was great privilege to serve you, we are dedicated towards best services all the time. I hope you enjoyed your stay and liked our hospitality. We are improving Day by day to become a good name in Shantiniketan. Thank you so much for your valuable ratings and appreciation. Please visit again😀😀😀😀😀

    1.0

    Disappinted through

    bandita g.group

    We are very disappointed .a.c room with non functioning a.c. manager ignor our complain.we suffering through saffocation.who are responsible for our moneyteri loss.

    Travel Month: Mar 2025

    Room: PREMIUM DOUBLE BED ROOM

    Sakuntala Village Resort has replied on Sun Jun 15 14:23:05 IST 2025

    sorry to say,,,,

    3.0

    Average Stay

    ashmita m.group

    The management is not working smooth and there’s no clarity on their part about a lot of things which was one of the worst points about the stay the property is good rooms are good as well

    Travel Month: Mar 2025

    Room: FOUR BED SUPER DELUXE

    Sakuntala Village Resort has replied on Sun Aug 03 12:22:21 IST 2025

    Dear Ma'am, Thank you for your honest feedback. We're glad to know you appreciated the property and the quality of the rooms. However, we sincerely apologize for the confusion and lack of clarity you experienced during your stay. Clear communication and smooth management are essential, and we regret falling short in this area. Your comments have been shared with the management team to ensure better coordination and guest communication moving forward. We truly value your input and hope to have the opportunity to offer you a more seamless experience in the future. Warm regards, Sakuntala Resort

    4.0

    Great Place to Stay

    sandip d.family

    We went with family and had great stay it is in the heart of the market, food is also good there. staffs are also good

    Travel Month: Mar 2025

    Room: DELUXE TRIPLE BED|FOUR BED SUPER DELUXE

    Sakuntala Village Resort has replied on Thu Aug 14 11:24:08 IST 2025

    Thank you for sharing your feedback. We’re delighted to know you and your family had a great stay with us. Glad you enjoyed our central location, food, and the service from our staff. We look forward to welcoming you again.

    1.0

    Terrible Stay

    anirban d.

    The experience was not worthy of telling. Location is prominent. Property's food quality is very poor compared to the rate & the overwhelming craze about the resort. The room was also not up to the marks compared to rate. Washroom is too small to use. They need to focus on their management & room service. We had to wait for 30 minutes to get a room after reaching to the resort.

    Travel Month: Mar 2025

    Room: DELUXE ROOM

    Sakuntala Village Resort has replied on Sun Aug 03 12:30:50 IST 2025

    Dear Guest, Thank you for taking the time to share your experience. While we’re glad you appreciated our location, we sincerely regret that other aspects of your stay did not meet your expectations. We apologize for the delay during check-in and for the issues you faced with food quality, room condition, and washroom size. Your concerns regarding management and room service have been noted and will be addressed with the respective teams to ensure significant improvements. Your feedback is valuable, and we are committed to using it to enhance the guest experience. We hope you’ll consider giving us another opportunity in the future to serve you better. Warm regards, Sakuntala Resort

    2.0

    Shakuntala Village Resort Review

    anish k.family

    The rooms are not at par with the tariff.. There was mismanagement.. the room was not clean.. The tariff of the room was much higher in comparison with the condition of the rooms

    Travel Month: Mar 2025

    Room: DELUXE ROOM

    Sakuntala Village Resort has replied on Sun Aug 03 12:34:40 IST 2025

    Dear Guest, Thank you for your feedback. We're very sorry to hear that your experience did not meet your expectations. We sincerely apologize for the cleanliness issues and any mismanagement you encountered. Your concern regarding the room condition and tariff has been noted, and we are reviewing our pricing and service standards to ensure better value for our guests. Your input is important to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, Sakuntala Resort .

    2.0

    Hopeless

    satyajit s.family with 1 kid

    Worst hotel. No maintenance, no service. Over expensive according to the quality of the rooms. Bed was broken.

    Travel Month: Mar 2025

    Room: FOUR BED SUPER DELUXE

    Sakuntala Village Resort has replied on Sun Aug 03 12:37:33 IST 2025

    Dear Sir, We’re truly sorry to hear about your disappointing experience. Please accept our sincere apologies for the lack of maintenance and service during your stay. The issue with the broken bed and overall room condition is unacceptable, and we are taking this feedback seriously to ensure immediate corrective action is taken. We also understand your concern about pricing and will be reviewing this in light of the experience you’ve shared. Thank you for bringing these matters to our attention. We regret that we couldn’t meet your expectations and hope to have the chance to make it right in the future. Warm regards, Sakuntala Resort ...

    3.0

    Average Stay

    asis d.family

    Room is moderately ok, but bathroom was not at all up to date. Size of bathroom is small, comode seat was broken, comode shower water leakage was continuous. Lot of mosquitoes was disturbing our sleep. Premises was clean.

    Travel Month: Mar 2025

    Room: FOUR BED SUPER DELUXE

    Sakuntala Village Resort has replied on Sun Aug 03 12:40:40 IST 2025

    Dear Guest, Thank you for sharing your feedback. We're glad to hear that you found the premises clean and the room moderately satisfactory. However, we sincerely apologize for the issues you faced with the bathroom and the inconvenience caused by mosquitoes. The broken commode seat, leaking shower, and overall bathroom condition are certainly not up to our standards, and we have already informed our maintenance team to address these concerns immediately. We truly appreciate your input, as it helps us improve. We hope you’ll consider giving us another opportunity for a more comfortable and pleasant stay. Warm regards, Sakuntala Resort

    1.0

    Bad experience

    sajib s.family with 1 kid

    Not a very satisfactory stay. The suite room Di’s not have enough amenities. No separate mirror, sofa. The bathroom was too small even the staff behaviour was not good. Hoping for some betterment.

    Travel Month: Feb 2025

    Room: SUITE WITH OUT BALCONY

    Sakuntala Village Resort has replied on Thu Aug 14 11:26:17 IST 2025

    Dare Sir, Thank you for sharing your feedback. We sincerely regret that your stay did not meet expectations and have noted your concerns regarding room amenities, bathroom size, and staff behaviour. Your suggestions are valuable, and we will work on improving our facilities and service to provide a better experience in the future.

    4.0

    Average

    dipanjan p.family

    Average experience with the stay. The compound was not much clean. Services should be improved. Rest is fine.

    Travel Month: Feb 2025

    Room: SUITE WITH OUT BALCONY

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    Sakuntala Village Resort has replied on Sun Aug 03 12:42:55 IST 2025

    Dear Sir, Thank you for taking the time to share your feedback. We're glad to know that certain aspects of your stay were satisfactory. However, we apologize for the lack of cleanliness in the compound and appreciate your suggestion regarding service improvement. Your comments have been shared with the concerned teams to ensure these areas are addressed promptly. We value your input and hope to provide you with a better experience on your next visit. Warm regards, Sakuntala Resort ....

    1.0

    Bad property refund payment

    sourav p.family

    To much bad experience at your property. I booked deluxe room but hotel provided normal bad condition small room. Also receptionist bad behaviour. I have room picture

    Travel Month: Feb 2025

    Room: DELUXE ROOM

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    Sakuntala Village Resort

    Dear Guest, We’re very sorry to hear about your disappointing experience and sincerely apologize for the inconvenience caused during your stay. It is never our intention to provide anything less than what was promised, and we regret that the room you received did not match your booking. We also take concerns about staff behavior seriously, and this will be addressed with the team to ensure it does not happen again. If you have photos or further details, we’d appreciate it if you could share them with us at so we can investigate the matter thoroughly and take corrective action. Thank you for bringing this to our attention. We genuinely hope to have the opportunity to make things right. Warm regards, Sakuntala Resort .

    3.0

    Average Stay

    atiyaba a.

    Location wise - 5/5 as it’s in the heart of sonar jhuri. Service wise 2/5 - no toothpaste/toothbrush or any such facility offered according to the amount that we paid. Suite with balcony was okayish too, nothing wow about it. Just spacious.

    Travel Month: Feb 2025

    Room: SUITE WITH BALCONY

    Sakuntala Village Resort

    Dear Sir, Thank you for sharing your honest feedback. We’re happy to hear you enjoyed our location in the heart of Sonar Jhuri — it's definitely one of the highlights of staying with us. We’re sorry to learn that the service and amenities did not meet your expectations, especially considering the suite category. Your comments about the lack of basic toiletries and the overall experience with the suite have been noted, and we’ll be reviewing them with our team to improve our offerings and value for guests. We truly appreciate your input and hope to provide you with a better experience in the future. Warm regards, Sakuntala Resort

    4.0

    Good Stay

    pranab b.loyalty-iconsolo

    Wonderfully located in forest with good facilities for stay with family. The hotel has good kitchen serving hot tasty food in well decorated garden dining

    Travel Month: Jan 2025

    Room: PREMIUM DOUBLE BED ROOM

    Sakuntala Village Resort has replied on Sun Aug 03 12:55:23 IST 2025

    Dear Sir, Thank you so much for your kind words! We’re delighted to know you enjoyed your stay amidst the forest setting and that our facilities were comfortable for your family. It’s great to hear you had a pleasant dining experience in our garden area and enjoyed the hot, tasty food from our kitchen. Your appreciation means a lot to our team. We look forward to welcoming you back for another relaxing and memorable stay! Warm regards, Sakuntala Resort ..

    4.0

    Good Stay

    nabarun c.family

    The Room is very good, clean & room service is also excellent....Food is tasty ....Over all night atmosphere of this resort is very enjoyable 👍

    Travel Month: Jan 2025

    Room: DELUXE ROOM

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    Dear Sir, Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the clean and comfortable room, excellent room service, and tasty food. It’s especially great to know you found the nighttime atmosphere at the resort enjoyable — we aim to create a relaxing and pleasant environment for all our guests. We look forward to welcoming you back soon for another great stay! Warm regards, Sakuntala Resort ....

    5.0

    Excellent Stay

    subhadeep b.loyalty-icon

    Excellent service and ambience.

    Travel Month: Jan 2025

    Room: LUXARY COTTAGE

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    Sakuntala Village Resort has replied on Thu Aug 14 11:28:10 IST 2025

    Dire Sir, Thank you for your kind words. We’re delighted you enjoyed our service and ambience, and we look forward to welcoming you again for another pleasant stay.

    2.0

    Poor Stay

    pallavi.

    Room was not upto the mark, too expensive and not clean at all. View is good but when it comes to maintenance, it's all bad. Receptionist sounded kind of rude and his behaviour was not friendly. We booked 3 bedded room and we got to know that room was outside the premises and was not worthy.

    Travel Month: Jan 2025

    Room: DELUXE TRIPLE BED

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    Sakuntala Village Resort has replied on Sun Aug 03 13:39:31 IST 2025

    Dear Madam, Thank you for sharing your feedback. We're glad to know you appreciated the view, but we’re truly sorry that the rest of your experience did not meet expectations. We sincerely apologize for the cleanliness issues, the condition of the room, and the lack of clear communication regarding its location. This is certainly not the standard we aim to provide. Additionally, your concern about the behavior at reception has been noted and will be addressed with the team to ensure a more welcoming and respectful experience for our guests. Your feedback is very important to us, and we will take the necessary steps to improve. We hope you'll consider giving us another opportunity in the future. Warm regards, Sakuntala Resort

    1.0

    Terrific Experience

    ujjwal g.family with 1 kid

    Location is good but the service is too poor, Rate is much higher than its quality. Rooms are dirty, tiny and the staff's behaviour is rude.

    Travel Month: Jan 2025

    Room: DELUXE TRIPLE BED

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    Sakuntala Village Resort has replied on Sun Aug 03 13:47:57 IST 2025

    Dear Guest, Thank you for your feedback. While we’re pleased to hear you liked the location, we’re truly sorry that the overall service and room quality did not meet your expectations. We sincerely apologize for the cleanliness issues, the room size concerns, and any negative interactions with our staff. This is not the experience we aim to provide, and your comments have been shared with the relevant teams for immediate improvement. We appreciate you bringing these matters to our attention and hope to have the chance to offer you a better experience in the future. Warm regards, Sakuntala Rersort

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