Location is good. Food options are good too. Amenities and service are very very poor.
I have booked AC Room, but AC remote not available, we need to ask them and it was provided after 30 mins.
TV was there, but no remote provided. Anyhow from the another room (where my parents were there) I took it.
I booked Queen size double bed room, but WTF with the management of this hotel, they provided two single beds joined together and there was separate mattresses as well. Entire night we was very terrible.
For the water bottle, they took around 45 mins to provide it to me. At the checkout, once I give the keys to them - I asked them to give one water bottle - they said I have to purchase from outside. Now they can't provide.
For the bathing soap and shampoo, I told them that you have not kept in the bathroom - they were claiming that they have put. I have to ask them to check my bathroom with their own eyes and confirm.
Towels were not kept, in the morning I asked and it was provided after almost 30 mins.
Very very disappointing service.