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Enjoy sundowners at the bar in the gazebo after a refreshing swim in the pool

Review Of SaffronStays WindermereLike a 4

Khandala, Lonavala

    User Rating & Reviews

    • everyone
    • group
    • family
    4.2
    Very Good

    10 Ratings, 8 Reviews

    excellent
    60%
    very good
    10%
    average
    20%
    poor
    10%
    bad
    0%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 2
    • 5
    • 4
    • 5
    • 5
    • 5
    • 3

    Rating Categories

    • Cleanliness3.4
    • Value For Money3.6
    • Food4.8
    • Facilities3.8
    • Checkin Experience3.6
    • Information Accuracy4.0

    Sort by:

    Positive first
    3.0

    A very average stay

    kp j.family with 2 kids

    Rooms are not maintained..Food was very good..but care taker are not polite to talk and unaware about basic Tv or karoke working..Too expensive as per the property

    Travel Month: Aug 2025

    SaffronStays Windermere has replied on Thu Aug 14 18:15:25 IST 2025

    Thank you for your feedback. We're sorry to hear about the issues you faced with room maintenance and service. Your comments are valuable, and we'll work on improving the guest experience. Glad you enjoyed the food, and we appreciate you bringing these concerns to our attention.

    5.0

    Excellent Stay

    nekta g.family with 4 kids

    our weekend trip at Windermere was excellent, all thanks to the wonderful location and management by Rahul, Shailesh, chefs Raju and Varun did a great job as well. definitely recommended for the amazing views!

    Travel Month: Jul 2025
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    SaffronStays Windermere

    Thank you so much for your kind words! We're thrilled to hear you had an excellent weekend at Windermere. Rahul, Shailesh, and our chefs Raju and Varun will be happy to know their efforts made your stay special. We truly appreciate the recommendation and look forward to hosting you again! 🌿✨

    2.0

    Extremely Disappointed Stay - Unhygienic Conditions & Hidden Charges

    binali v.family with 3 kids

    Our experience at villa was extremely poor. The property was shabby and poorly maintained, with cockroaches spotted in multiple areas - completely unacceptable for any accommodation. On top of that, we were shocked to find hidden charges that were not mentioned upfront. Overall, this stay was far below expectation and not worth the cost. Would not recommend.

    Travel Month: Jun 2025
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    SaffronStays Windermere has replied on Sat Jul 12 18:29:56 IST 2025

    We're truly sorry to hear about your experience. This is not the standard we aim to provide, and we sincerely apologize for the inconvenience caused. Your feedback regarding cleanliness has been noted and will be addressed with the concerned team. We appreciate you bringing this to our attention and regret that we fell short of your expectations.

    5.0

    Excellent Stay

    sneha c.family

    It was a great stay. Shailesh the caretaker was amazing he took care everything so well. Varun the chef cooked some amazing food. Property was great loved it. Owners need to take care of cleaning of sofa n the rooms as the property is not less expensive or should be worth the amt we pay

    Travel Month: Jun 2025
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    SaffronStays Windermere has replied on Sat Jul 12 18:28:58 IST 2025

    Thank you for your kind words! We're thrilled to hear you had a great stay and that Shailesh and Varun made your experience special. We appreciate your feedback regarding cleanliness and will definitely pass it on to the team for improvement. Looking forward to hosting you again!

    4.0

    Great Stay

    hetal a.family with 1 kid

    The food was the most amazing part of the stay. Each and every thing was so delicious and well made. Chef Varun was taking care of everyone’s taste.

    Travel Month: Mar 2025

    SaffronStays Windermere has replied on Sat Apr 05 16:13:01 IST 2025

    Thank you for your fantastic review! We're so glad you enjoyed the food, and we'll be sure to pass along your compliments to our team. We look forward to hosting you again soon!

    5.0

    Excellent Stay

    rita f.family with 2 kids

    This was my first time booking a villa for our family short trip to Lonavala. The entire experience was awesome. Right from Parag who helped with the entire post booking formalities to the caretaker Rahul who made sure each member in my family was comfortable to chef Varun who made sure the food was super delicious and scrumptious. The breakfast especially was a hit with the young n the old in our group. Thank you team SaffronStays Windermere for making this experience a memorable one..

    Travel Month: Mar 2025

    SaffronStays Windermere has replied on Tue Mar 04 18:31:06 IST 2025

    We're so glad to hear you had such a memorable experience at SaffronStays Windermere! Thanks for sharing your wonderful feedback!

    5.0

    Best Villa Sta

    jessica k.loyalty-iconfamily with 1 kid

    amazing villa.. .the food, the staff all good.. but the main highlight os the indoor heated pool.. I'm coming back for sure.

    Travel Month: Sep 2024
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    3.0

    Average Stay

    amit g.loyalty-icon

    The property is good but not outstanding. For the amount that is being charged, would expect the property to be better maintained. The garden was not maintained and could see the grass not cut to the level it should have been. The staff was great though with excellent food and service

    Travel Month: Aug 2023

    SaffronStays Windermere has replied on Sat Oct 14 13:09:03 IST 2023

    Thank you for your valuable feedback. We appreciate your honest assessment of our property. We're glad to hear that you found our staff to be excellent and enjoyed the food and service. We take your comments about the property's maintenance seriously and will use them to make necessary improvements. We hope to have the chance to provide you with a more outstanding experience in the future.

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