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Review Of Safa Residency

Nagampadam, Kottayam | 2 minutes walk to Kottayam Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    59 Ratings, 19 Reviews

    excellent
    15%
    very good
    36%
    average
    19%
    poor
    7%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 4
    • 2
    • 3
    • 1
    • 3
    • 4
    • 1
    • 1

    Rating Categories

    • Location3.2
    • Cleanliness3.3
    • Value For Money2.7
    • Food3.4
    • Facilities2.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property's convenient location near the railway and bus stands, making it easy to get around. Some mention friendly staff, while a few have a positive note on cleanliness. However, many guests raise concerns about hygiene, maintenance issues like inconsistent electricity, and lack of basic amenities. The mixed reviews indicate a need for improvement in several areas.

    Sort by:

    Positive first
    1.0

    Bad experience

    family

    Worst experience I have ever had. Hygiene very poor. The check out time for the hotel is 24hrs from booking. I had checked in night 10 o clock. They didn't allow me to stay there after 12 o clock the next day.

    Travel Month: Jun 2025

    Room: Standard Family Non AC Room

    4.0

    Good Stay

    sachil t.

    Overall good experience. can maintain air fragrance in rooms.

    Travel Month: Apr 2025

    Room: Standard Family Non AC Room

    1.0

    Unsatisfied with the stay.

    gopakumar.family

    The hotel was horrible. There was no back and and electricity was going on n off for quite long period. Staffs were not accessible. Wrong decision

    Travel Month: Aug 2024 (3-Night Stay)

    Room: Standard NON AC

    • user photos
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    • user photos
    • user photos
    3.0

    Average Stay

    albino j.

    Tha fan was in the room is not a ceiling fan only wall fan, so the humidity in room is high. Doen

    Travel Month: Aug 2024 (4-Night Stay)

    Room: Standard Single Non AC

    3.0

    Average Stay

    ria s.couple

    Air conditioning not available in the room even the fan in the room is table fan. Service is not bad.

    Travel Month: Jul 2024

    Room: Standard NON AC

    5.0

    Excellent Stay

    krishnaraj u.solo

    Good near by to railway station and bus stand, ksrtc bus stand also near by from sofa residency hotel

    Travel Month: Jul 2024

    Room: Standard NON AC

    • user photos
    1.0

    Terrible Stay

    ansar t.

    Very Bad. We booked A/c delux room and made the payment a week ago. When came to the reception, they didn't even know the information about booking and payment. After waiting for some time, got an AC room, an uncleaned room full of mosquito. AC remote doesn't work. I couldn't close my eyes due to mosquito Bits. So sad

    Travel Month: Feb 2024

    Room: Deluxe Rooms

    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    saarathi j.

    Invoice from hotel not provided

    Travel Month: Jan 2024

    Room: Standard Single Non AC

    4.0

    Good Stay

    hafis m.

    The stay was good,

    Travel Month: Nov 2023

    Room: Standard NON AC

    2.0

    Poor Stay

    jose a.

    1. The house keeping at rafa is very poor. 2. I have spent rs 2182 for the room, means, a three star standard, but the overall standard was very poor. No hot water. No toothbrush and paste. Only single towel.

    Travel Month: Nov 2023

    Room: Deluxe Rooms

    4.0

    Good clean hotel

    ritesh r.loyalty-iconsolo

    A good clean hotel for a short stay. Friendly staff. Lot os restaurants close by and walking distance to the railway station.

    Travel Month: Nov 2022

    Room: Standard Single Non AC

    2.0

    Poor Stay

    favas.loyalty-iconsolo

    Cleanliness is very poor, mosquitos disturbs

    Travel Month: Sep 2022

    Room: Standard Single Non AC

    4.0

    Good Stay

    arun c.solo

    [ ] Clean and hygienic room and bathroom. [ ] Clean bedcover, blanket, and pillow. [ ] Towels are faded. [ ] Extended my check-out time by 1.5 hours. [ ] Helpful and polite staff. [ ] Power goes off now and then.

    Travel Month: Sep 2022

    Room: Standard Single Non AC

    4.0

    Stay at sofa residency, kottayam

    thomas s.solo

    The overall hygiene and standard of sofa were good.

    Travel Month: Aug 2022

    Room: Standard Single Non AC

    4.0

    Good Stay

    gnanasegaran r.

    Location and room is ok. Reception was also good. But no inhouse restaurant. We needed to take food from outside. Number of rooms are limited. Bathroom is narrow inside.

    Travel Month: Apr 2022

    Room: Deluxe Rooms

    1.0

    Breakfast free but only one dosi

    raju k.loyalty-iconfamily

    2200 rate but non ac room. Breakfast only one dosa

    Travel Month: Apr 2022

    Room: Standard Family Non AC Room

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    • user photos
    5.0

    Excellent hotel and excellent room service too. Staff are good and polite and behaviour also good

    shiji r.solo

    I was happy with the room, cleanliness and good hygiene. Staff are also good

    Travel Month: Jan 2022

    Room: Standard Single Non AC

    • user photos
    1.0

    Safa residency is not for high class and middle class families

    jahangir n.solo

    I got very bad experience when i stay for one day in this hotel. The room was small, poor hygiene. Bed was so smelly and dirty, i told about this to the staff they didnt care about this, they just walk away without helping. If you want a good sleep and comfortnance dont select this hotel

    Travel Month: Nov 2021

    Room: Standard Single Non AC

    5.0

    Good and better

    sachin p.business

    Better than other hotels.

    Travel Month: Aug 2021

    Room: Standard NON AC

    Safa Residency has replied on Fri Sep 03 14:57:00 IST 2021

    Thank you! visit again.

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