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Review Of Rowan Tree by Poppys0123401234

Gopalapuram, Coimbatore | 5 minutes walk to Coimbatore Junction

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    49 Ratings

    excellent
    10%
    very good
    29%
    average
    24%
    poor
    8%
    bad
    29%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 1
    • 1
    • 4
    • 4
    • 1
    • 2
    • 5
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's comfort and couple-friendly service, as well as its central location. However, many reviews highlight significant issues like poor hospitality, cleanliness problems, and lack of basic amenities such as water supply and food services. There's a noticeable absence of staff at times, leading to frustrations, particularly with maintenance and communication.

    4.0

    An average experience

    naga g.family

    There was some inconvenience and trouble

    Travel Month: Feb 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    paul.

    Worst hospitality, the things that were mentioned in that list nothing was provided no water supply, no plates were given, no drink king water facilities. The manager of the hotel was so rude, no proper signs for hotel, no wifi

    Travel Month: Feb 2023

    Room: Deluxe Room

    4.0

    Good Stay

    ajendra c.

    Arrangement & behaviour is good. Refund on cancellation, option has to be implemented.

    Travel Month: Jan 2023

    Room: Deluxe Room

    2.0

    Good room bad amanities, poor service

    suresh s.family

    We had very bad experience, as mentioned facilities are no were available, new rooms but water getting logged in handwash n toilet flush, no food facility and services. Not worth for the tariff charged.

    Travel Month: Jan 2023

    Room: Deluxe Room

    5.0

    Comfortable

    prabhudevan a.couple

    Very comfort and couple friendly service

    Travel Month: Jan 2023

    Room: Deluxe Room

    4.0

    Good

    eswaran e.couple

    Accommodation is good. Cheap and best. Food facilities not available.

    Travel Month: Jan 2023

    Room: Deluxe Room

    3.0

    Trip to ooty along with family

    rama k.loyalty-iconfamily

    Stayed here for just few hours, they have not cleaned the room before checking. But staff supported by doing the same immediately

    Travel Month: Jan 2023

    Room: Deluxe Room

    3.0

    Hotel staff very low

    syed.business

    Most of the time recpetion is empty. No one there to attend

    Travel Month: Jan 2023 (4-Night Stay)

    Room: Deluxe Room

    3.0

    nice

    dhibin.business

    average stay,

    Travel Month: Jan 2023

    Room: Deluxe Room

    4.0

    safety and hygiene

    harsh r.group

    no guard at property, good and new rooms, clean washroom, good for price paid

    Travel Month: Dec 2022

    Room: Deluxe Room

    4.0

    Good Stay

    golulakannan m.couple

    Good stay easy to access in city centre

    Travel Month: Dec 2022

    Room: Deluxe Room

    2.0

    Poor Stay

    nilesh l.

    Your make my trip location was wrong, even no any staff at hotel, only reception person managing all queries.

    Travel Month: Dec 2022

    Room: Deluxe Room

    2.0

    Poor hygenic standards

    prasoon m.business

    Toilet and wash basin was in dirty condition.we checked late in the night,roomboy denied to change the linen when requested as it looked dirty.He replied the linens will be changed next day morning only and told he can give the bed sheets but I have to change it.

    Travel Month: Dec 2022

    Room: Deluxe Room

    5.0

    Excellent experience

    ramakrishnan r.couple

    The staffs are good room was neat and clean pleasant surrondings

    Travel Month: Dec 2022

    Room: Deluxe Room

    1.0

    R

    jijesh k.loyalty-iconbusiness

    We had very bad experience. Employees don't know how to treat their customers. Very dirty place. No neat at all. Bedsheet and pillow covers having full of stain. After check in we couldn't stay there for long time and we checked out aftr 10 mints stay. I won't recommend this hotel to anyone.

    Travel Month: Dec 2022

    Room: Deluxe Room

    4.0

    Good stay

    jayarman p.loyalty-iconbusiness

    Overall found good stay. Improvement required on service and cleaniess. No hotwarer in the room

    Travel Month: Dec 2022

    Room: Deluxe Room

    5.0

    Excellent

    renjith g.family

    Excellent stay for family very neat and clean highly satisfied

    Travel Month: Nov 2022

    Room: Deluxe Room

    • user photos
    • user photos
    3.0

    Reception not understanding

    deva k.solo

    I booked through make my trip. When i was booked it was 12 pm to 12pm. My train arrived at 8 pm morning. Straight away i went to the hotel. He was arguing you are booking was 12 pm. I was requisting. I will pay some extra amount. He is not listening me. The room is vacant. Such a bad experience. I went to some other hotel for making me fresh finished my work. Went in the evening.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Rowan Tree by Poppys has replied on Tue Dec 06 12:16:47 IST 2022

    Vanakkam from rowan tree by poppys. Thank you for taking time to share your feedback about us. We have made a note of your comments. Please note we follow 12 noon check in & check out policy. Do give us an opportunity to serve you and we will assure you that your future stays will be more comfortable and impressive. Waiting to serve you again soon.

    4.0

    Recommended when your in budget

    sai s.solo

    Confused to find the location first but the hotel staff helped to find location in call. Premium hotel at that price but power cuts are there. I advice them to improve that.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Rowan Tree by Poppys has replied on Tue Dec 06 12:17:11 IST 2022

    Vanakkam from rowan tree by poppys. Thank you for taking time to share your feedback about us. We have made a note of your comments. Do give us an opportunity to serve you and we will assure you that your future stays will be more comfortable and impressive. Waiting to serve you again soon.

    5.0

    Excellent Stay

    ram n.

    Hotel ka food ultimate tha kha ke man at i prassan hua staff jo the baht hi badhiya hai.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Rowan Tree by Poppys has replied on Thu Nov 24 11:12:35 IST 2022

    "vanakkam from poppys hotel! it was a pleasure having you stay at “rowan tree by poppys” recently. I do hope your stay was comfortable and our services were up to the expected standards. We at “rowan tree by poppys” are privileged with and appreciate your support. Your feedback is extremely valuable to us, as we strive to improve with each and every guest experience. Our goal is to provide a consistently exemplary product and service. Guest delight is our motto and we always travel that extra mile to ensure our guest are happy and comfortable with us. We do look forward to the opportunity of hosting you again at poppys madurai

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