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Review Of Riverdale Resort Lonavala

Gold Valley, Lonavala

    User Rating & Reviews

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    • group
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    3.1
    Good

    69 Ratings, 23 Reviews

    excellent
    16%
    very good
    23%
    average
    30%
    poor
    13%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 4
    • 1
    • 3
    • 3
    • 1
    • 3
    • 5
    • 3
    • 4
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property has mixed reviews, with several guests highlighting cleanliness issues, including dirty sheets and bathrooms with poor ventilation. Many found the rooms small and some had to switch to AC rooms for better comfort. While a few mentioned friendly staff and decent service, complaints about food quality and maintenance were common. Although the ambiance and location received praise, multiple guests felt it was not worth the price, suggesting serious improvements are needed.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shubham a.family

    room cleaning was not proper bed sheets and comforter was not clean and well. staff was good room cleaning was not proper, bed sheets and comforter was not clean and well. staff was good

    Travel Month: Jul 2025

    Room: Family Suite

    4.0

    Good Stay

    faizan n.

    thanks

    Travel Month: May 2025

    Room: Non AC Standard Rooms

    1.0

    Terrible Stay

    aryan c.solo

    No ventilation for washroom, very small room not properly cleaned one of the bad experience ever faced.

    Travel Month: Feb 2025

    Room: Non AC Standard Rooms

    1.0

    Terrible Stay

    vimal m.couple

    Very bad experience, room not cleaning, room fragrance was so bad you can't stay in room. Bad sheet and pillow was dirty not cleaning. I have not recommended this hotel. Stay away from this resort

    Travel Month: Feb 2025

    Room: Non AC Standard Rooms

    3.0

    Average Stay

    asid b.

    thank you

    Travel Month: Feb 2025

    Room: AC Deluxe Double Bed Rooms with Balcony.

    1.0

    Terrible stay

    dheeraj k.loyalty-iconsolo

    Had to switch to AC room because the non AC was terrible and bad service............................

    Travel Month: Aug 2024 (5-Night Stay)

    Room: Non AC Standard Rooms

    3.0

    Average Stay

    prasad p.

    The stay is average tho the bathroom mentioned in the property picture is not like that also a little unhygienic other than that okay. The property is very quiet and staff is friendly for couples.

    Travel Month: Feb 2024

    Room: Non AC Rooms Ground Floor

    2.0

    Poor Stay

    shrikant l.

    2 bad. It's not for us. We thought it might be good hotel in low budget. But it's not. We didn't like it. We didn't stay there. The property is not maintained properly. So we left and stayed in av-ion resort

    Travel Month: Dec 2023

    Room: Non AC Rooms Ground Floor

    3.0

    Average Stay

    manish v.

    Riverdale resort is not good my 3 days experience in this resort is bad service not good and any free activities all not allowed this resort ex this bonfire games this activity not free all activities is chargeable

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Non AC Rooms Ground Floor

    Riverdale Resort Lonavala has replied on Mon Dec 11 16:16:00 IST 2023

    Dear sir, Thanks for the Valuable feedback, in the Amenities we have Swimming pool, Garden, Parking space, Veg non veg kitchen. Regarding the food if you had booked only stay package then food will be chargeable and Bonfire is also chargeable and and other activities are included.

    5.0

    Excellent Stay

    sahil g.

    The staff at this hotel were so friendly and helpful" "the rooms were spacious, clean, and well-maintained" "the location was perfect - attractions" "the breakfast was delicious and had a great variety of options" "the hotel was beautiful and the decor was modern and stylish"

    Travel Month: Nov 2023

    Room: Family Suite Rooms with Balcony

    Riverdale Resort Lonavala has replied on Mon Dec 11 16:16:20 IST 2023

    Dear sir, Thanks for the valuable feedback Visit again sir to serve you better

    5.0

    Nice and pleasant stay

    hemanth k.family

    I stayed with my friend and the room is very well maintained. Ac, wifi, geezer and tv facilities available. Near to railway station. Service is very good. Worth booking.

    Travel Month: Oct 2023

    Room: Non AC Rooms Ground Floor

    Riverdale Resort Lonavala has replied on Tue Oct 31 21:57:41 IST 2023

    Dear sir, Thanka for the Valuable feedback visit again to serve you better sir.

    1.0

    Terrible Stay

    arun w.loyalty-icon

    The rooms were smelly. The bed sheets were wet and whole room was wet due toh rain water coming in the room. The sofa was broken. The bathroom were so dirty. The food at the hotel was terrible and the crockery in which they served the food was also very dirty. This hotel should be rated negative. They have very dirty pool in which forget about swimming, you will not even wash your feet. It was horrible experience.

    Travel Month: Aug 2023

    Room: Standard A.C Rooms (Ground Floor)

    5.0

    I found the stay on make my trip

    ajay s.solo

    It was pleasant stay and the staff were really friendly and had a great experience with ambience and great food

    Travel Month: Jun 2023

    Room: Non AC Rooms Ground Floor

    2.0

    Horrible

    dharma v.loyalty-iconcouple

    This place is very badly maintained. Although they have good pictures, the actual place is horrible for a stay. For some reason, many hotels in lonavala are losing their charm. I paid for a night here and it wasn't even worth 2k. The room was below average, the bed was old and the mattress was not at all soft. The pillows were unclean. The ac was working and the tv is a smart one. Other than that there's nothing good about the place. The bathroom seemed very old and untidy. The hot water was working though. Overall it's a 2 star place and not at all worth it. I didn't opt for the food here

    Travel Month: Jul 2023

    Room: Family Suites Rooms

    1.0

    Horrible and pathetic

    neha g.loyalty-iconfamily

    We booked two room in an unsold apartment complex falsely marketed as resort for our weekend outing. The lady at the reception is extremely unreasonable. Bedsheets were dirty and only one thr hall has ac and the bedroom does not have an ac. It is so bad that the bathroom doesn't even have lights. Please don't book this place at any cost. The employees of this place behave as if they are helpless due to owner. Very very very bad. Even the food is bad. Never going there again.

    Travel Month: Jul 2023

    Room: Family Suites Rooms

    Riverdale Resort Lonavala has replied on Mon Jul 17 18:48:02 IST 2023

    Dear Madam, Thanks for the valuable feedback.The Reason behind this Review is that late night you had came after that you said that you want to see the rooms you had taken the keys of the rooms you had not completed the checkin procedure and you want to use the other guest washrooms so Madam had not allowed that we had said that you can use your washrooms. We don't have a hall we have a family suite interconnected Double bed rooms.yes in family rooms the first rooms is Ac inside the second rooms is non ac with fan. None of our employees are helpless because of the owner because our owner is with us like a family. And about the food you had just taken the Tea and nothing else. Yes we can understand the situation that you had came late night but procedure is there mam you have to complete first the checkin procedure then only we can allow in the rooms and we cannot allow other guest rooms or washroom to use.Give a chnace to serve you better mam.visit again

    4.0

    Good Stay

    dheeraj k.loyalty-icon

    I enjoyed the stay in the resort

    Travel Month: May 2023

    Room: Family Suites Rooms

    5.0

    The resort was good

    yash r.solo

    The staff was very helpful the resort was clean the manger was very helpful wifi speed is good located in nice location

    Travel Month: May 2023

    Room: Standard A.C Rooms (Ground Floor)

    4.0

    Good Stay

    abid u.

    Good: i stay on 20 may 23, with young children. Hotel rooms are spacious for a family, more than that owner lady manager is so pleased that he do best possible effort to get you feel comfortable. Include breaks-fast lunch dinner is more beneficial to get tasty meals unlimited. Swimming pool also kids friendly. Overall will visit again if go lonavala. Economical stay with meals. Bad: bedsheets not well cleaned. No toileterries at all. Bathroom geyser issue. And early checkout time 10 am. At-least make 12 pm.

    Travel Month: May 2023

    Room: Family Suites Rooms

    2.0

    Poor stay

    shailesh j.loyalty-icongroup

    We have changed our booking just after looking at the room. Can’t stay in the resort

    Travel Month: May 2023

    Room: A.C Deluxe Rooms

    3.0

    Average Stay

    vishakha b.

    the hotel was below average standard. we booked one ac deluxe room which was useless. it was feeling like a store room converted into room. the room was smelly and it was just near to their dining so it was noisy all the time. we didn't like the food though.

    Travel Month: Apr 2023

    Room: Family Suites Rooms

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