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Khar West, Mumbai | 2.9 km drive to Lilavati Hospital And Research Centre
989 Ratings, 566 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property boasts a prime location near Khar and Bandra, making it convenient for access to shops and dining options. Guests mention friendly staff and decent food, particularly the breakfast served in-room. However, room sizes can be quite cramped, and noise from a nightclub nearby can disrupt sleep. Maintenance issues and cleanliness have been pointed out as areas needing improvement. Overall, it’s a mixed bag, effective for short stays but not without its drawbacks.
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good
good staff.
Room: Executive Room
Ramee Guestline Khar has replied on Mon Sep 29 18:46:10 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. Guest experience is our top priority, and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Terrible Stay
The restaurant didn't offer us Breakfast,
Room: Executive Room
Ramee Guestline Khar
Dear Mr. Singh, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Google Review page. We sincerely apologise that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen again. Please send your detailed feedback and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
overpriced, Not worth the price
honestly Overpriced for the type of rooms they have. One shouldn't spend more than 3000 for a Room here. breakfast is served in the room. rooms are tiny, Toilets are Super tiny. location is decent. first and second floors be ready to experience the music from the club downstairs. staff is decent
Room: Executive Room
Ramee Guestline Khar has replied on Tue Aug 12 19:26:40 IST 2025
Dear Mr. Gaitonde, Thank you for your feedback. We apologise that your stay fell short of expectations and for the inconvenience caused by the room size and noise. Your feedback is valuable, and we have taken note of your concerns to improve our guest experience, particularly in terms of room allocation and noise management. On your next visit, we’d be happy to offer a complimentary upgrade and one major meal when you book directly with us. We look forward to welcoming you back for a better experience. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Refund Request for Incorrect Hotel Booking
Subject: Urgent Refund Request for Incorrect Hotel Booking – Immediate Action Required Dear MakeMyTrip Team, I am writing to raise a serious concern regarding my recent hotel booking made through your platform. At the time of booking, the reservation clearly displayed the stay period as 15th July to 16th July, implying an overnight stay. However, upon reaching the hotel, I was shocked to learn that the booking was only valid for day-use, requiring check-out on the same day, which completely defeats the purpose of my reservation. This is highly misleading and unacceptable. I was neither informed nor warned at any point during the booking process that the reservation was only for a few hours in the day. When I requested to extend my stay to include the night by paying additional charges, the hotel outright refused. I immediately reached out to your support team, and I was informed that an issue would be raised with the hotel and that my booking could be cancelled if I chose not to check in. Based on this, I did not check in and expected timely resolution. However, there has been no update or refund initiated from your end, which is deeply disappointing. Please note the following: The booking was not honoured as per expectation. I did not avail the service. I followed your support team’s advice to not check in to be eligible for refund. I request an immediate refund for the full amount paid. If this is not resolved promptly, I will be forced to escalate the matter further and consider filing a formal complaint with the appropriate consumer forum. Please treat this as urgent and respond with a resolution at the earliest. Booking Date: 15th July to 16th July Hotel Name: Ramee Guest line, Khar Sincerely, Chakradhar
Room: Day Use Room 10 AM to 6 PM, Check-in and Check-out on same day
Poor Stay
This hotel is in very bad order, the walls have seepage Bathtub have cracks No ventilation, congested rooms. Not suitable for couples or bachelors also. No proper cleaning, always dusty .... No sense of putting right furniture makes a room more congested
Room: Executive Room
Ramee Guestline Khar
Dear Mr. Mohit Kathuria, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our MakeMyTrip page. We sincerely apologise that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email, which will help us better understand your concerns. Your input will be invaluable in helping us make improvements to prevent this from happening again. Please send your detailed feedback , and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Location
rooms were well maintainedand well connected to local transport. Mumbai local station is very near. rooms were well maintained and well connected to local transport. Mumbai local station is very near.
Room: Executive Room
Ramee Guestline Khar has replied on Sat Jul 05 11:12:12 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. The guest experience is our top priority, and our staff takes great pride in ensuring that every guest has a memorable experience. We are looking forward to welcoming you back soon. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Rooms are bad
congested rooms, smell in the room & wash rooms are very congested no place to move. A lot of noise from below restaurant till 1am
Room: Executive Room
Ramee Guestline Khar
Dear Ms. Sangewar Kumar, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Make My Trip page. We sincerely apologise that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen again. Please send your detailed feedback and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Good Stay
Location is good but facilities arr little bit lesser
Room: Executive Room
Ramee Guestline Khar has replied on Tue Jun 10 12:11:38 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
not value for money. looked decent and ok in promos and photos
not very clean. No fresh food service. Noise level was high.Breakfast optionwas very limited. ovarall not a good experience.
Room: Deluxe Room
Poor Stay
The room was badly maintained. Smelly, the toilet seat was broken. I had to change the room. Then the alternative room they showed was very cramped and ac was not up to the mark. to upgrade to a better room. I was very disappointed by the room they showed and in reality it was not at all good for the money I spent. So finally I ended up paying extra for an upgrade and unfortunately I fell sick in the room might be coz of the food I had there at hotel and had food poisoning. Requested hotel to give some time to vacate. They were adamant that max by 2.30 PM I had to vacate. Then I offered ₹ for extension till 4.30PM.😅 Finally the horror show ended and I left to my cousin's place and stayed there.
Room: Executive Room
Ramee Guestline Khar has replied on Mon Apr 14 10:56:23 IST 2025
Dear Mr. Sudhakara, Thank you for sharing your experience. We deeply regret to hear about the challenges you faced during your stay. It's disappointing to learn about the condition of the rooms and the issues you encountered with the accommodations. Your feedback regarding the food and the response from the staff is invaluable, and I will ensure it is communicated to the relevant teams for improvement. We appreciate your patience and understanding throughout this situation. As part of our service recovery, we would like to offer you a complimentary upgrade to the deluxe category, along with one major meal during your next stay when you book directly with us. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Excellent Stay
Good stay good food and clean rooms
Room: Deluxe Room
Ramee Guestline Khar has replied on Mon Mar 24 12:50:50 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Excellent Stay
soloHad a wonderful stay! The staff was extremely polite and welcoming. The hotel is centrally located, making it very convenient. The rooms were spotless and well-maintained, and the food quality was excellent. Highly recommended!
Room: Executive Room
Ramee Guestline Khar has replied on Wed Mar 12 12:19:02 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Poor Stay
there is a pun/nightclub in the basement and it plays really loud music. my room on the first floor was literally vibrating. music goes on till 1:30am at least on the Saturday that I was there. it was really uncomfortable and sharing this so that if there are any elders or people who are tired.
Room: Executive Room
Ramee Guestline Khar has replied on Tue Mar 18 12:56:15 IST 2025
Dear Mr. Kamat, Thank you for your feedback. We sincerely apologize for the inconvenience caused by the noise during your stay. While we were unable to offer an alternate room at the time, we truly appreciate your understanding. As a gesture of service recovery, we are pleased to offer you a complimentary upgrade to a higher floor on your next direct booking. We look forward to welcoming you back for a more comfortable experience. Best regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Alright, ButDifferent from the pictures
the photos seemed deceiving from the actual room. the bathrooms and specially the bathtub is tiny and also due to its proximity to SV road the traffic noise is quite eminent and sleep disturbing.
Room: Executive Room
Ramee Guestline Khar has replied on Tue Mar 18 12:57:14 IST 2025
Dear Mr. Pavshe, Thank you for choosing to stay with us and for sharing your valuable feedback. We sincerely apologize for the inconvenience caused. Guest comfort is our top priority, and we truly appreciate your patience and understanding. As a token of our commitment to exceptional service, we’re happy to offer a complimentary meal and an upgrade for your future stay. We look forward to welcoming you back for a much more comfortable and enjoyable experience. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Terrible Stay
businessIt was UNINHABITABLE AND PATHETIC. Dirty toilets, towels and Bedsheets. The worst than the oyos of the world
Room: Executive Room
Ramee Guestline Khar
Dear Ms. Sujata Chandran, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Review page. We sincerely apologize that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen in the future. Please send your detailed feedback and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to have the opportunity to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Not same as shown
businessRooms are very small. Area also not great. Images show a different thing but it is surely not as shown in them.
Room: Executive Room
Ramee Guestline Khar has replied on Mon Mar 03 13:05:16 IST 2025
Dear Mr. Amartya, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Review page. We sincerely apologize that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen in the future. Please send your detailed feedback , and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to have the opportunity to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Atrocious experience
soloI had booked the hotel for a female family member
Room: Executive Room
Ramee Guestline Khar has replied on Mon Mar 03 12:38:34 IST 2025
Dear Mr. Nath, We sincerely regret the inconvenience that experienced during her stay. Guest comfort and safety are our top priorities, and we take such concerns very seriously. Following an internal review, we found that the disturbance was due to an unfortunate miscommunication regarding an in-room dining order, which was mistakenly directed to room. We completely understand how this situation may have caused distress, and we deeply regret the unintended discomfort caused to her. Our team reached out to on check-out to apologize and assure her that corrective measures have been taken to prevent such incidents in the future. We are implementing stricter verification procedures to ensure accurate order deliveries moving forward. Please send your detailed feedback, and rest assured that we are committed to addressing and resolving any issues you encountered. We truly value your feedback to address this matter. Best regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Terrible Stay
No window in room & room has very old furnishing & in hotel no banquet for breakfast & even pub is near to hear then sound is hearing in room whole night. It's very bad hotel & our night is very horrible
Room: Executive Room
Ramee Guestline Khar has replied on Wed Feb 19 10:46:16 IST 2025
Dear Mr. Patel, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Review page. We sincerely apologize that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen in the future. Please send your detailed feedback, and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to have the opportunity to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Terrible Stay
I did not stay at that hotel
Room: Executive Room
Ramee Guestline Khar
Dear Mr. Bishnoi, We hope this message finds you well. We greatly value your feedback and recently noticed your rating on our Review page. We sincerely apologize that your stay did not meet your expectations. We would be extremely grateful if you could share more details about your experience via email to help us better understand your concerns. Your input will be invaluable in making improvements to ensure this does not happen in the future. Please send your detailed feedback and rest assured that we are committed to addressing and resolving any issues you encountered. Thank you for choosing to stay with us. We hope to have the opportunity to serve you better in the future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
Excellent Stay
The stay was fantastic. The staff was very courtecous ans well behaved. Full marks to service. Food was the best specially breakfast.
Room: Executive Room
Ramee Guestline Khar has replied on Sat Feb 01 09:51:21 IST 2025
Dear Guest, Greetings! Thank you so much for your feedback. We are pleased to hear about your experience at Ramee Guestline Hotel Khar. Guest experience is our top priority and our staff takes great pride in ensuring that each guest has a memorable experience. We look forward to welcoming you back in the near future. Warm regards, Jayesh Bagwe General Manager Ramee Guestline Hotel Khar
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