Where should i start from ? okay. We are a family of 4 with 2 teenagers. I have promised them to give 2 separate rooms, because they always share a room when we go for a tour. So after searching so much, i found a 3 bedroom apartment and booked it. After a long problematic train journey. We reached the apartment only to find 2 rooms and i contacted the owner. He said, since we are only 4 members. He could only give me 2 bedroom apartment. Which he did not indicate in any of his chats in whatsapp or in phone calls. If you really do not want to cheat me. You should have told me, you will give only 2 bedrooms for 4 members in your phone calls or in your chats. But instead you put all your blames on the company. Even worse you asked me to pay more if i want a third bedroom, why should i pay extra when i have paid for a three bedroom apartment. We just didn't have the energy to argue, so we said let it be. I booked from 28th dec to 1st January 2024, from 31st the water in the apartment began to flow very little. I had booked for a 3 bedroom apartment and he gave me only a 2 bedroom apartment. They told me to wait-a-bit. I could cancel the booking. What do you want me to do after canceling the booking in a peak hour? where should i go with my children. What kind of solution is that? two days later i got a text message saying, they could solve the problem by january 1st. I could be checking out on january 1st. What could you be solving after that. This is the second time?
the owner did not solve the problem. Instead they kept on blaming each other. Not one of them said they could give the 3 apartment room which they promised. I will not recommend this apartment for anyone. Location and rooms are ok but book with caution.
