Currency
INR
You are booking hotel for more than 30 days
K.Pudur, Madurai | 5 minutes walk to Mattuthavani Bus Terminus
10 Ratings
Last 10 Customer Ratings (Latest First)
Bad experience
soloNo kits. No water. Towels and soap will be provided only on request. Also there is no lift. They provided me the third floor. But no lifts.
Room: Economy Non AC Double
PPH Living Lakshmi Palace Madurai has replied on Fri Jul 12 15:01:45 IST 2024
Dear Guest Suresh Kumar A ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
Average Stay
Need to improve on cleanliness. Room has to set dustfree before handing it to the customer.
Room: Economy Non AC Double
PPH Living Lakshmi Palace Madurai has replied on Fri Jul 12 15:02:18 IST 2024
Dear Guest rohini vijayaraghavan ,Thank you for taking the time to share your feedback with us.We're genuinely sorry to hear about your experience with us. Providing exceptional service is our top priority, and we regret that we fell short of your expectations on this occasion. Your satisfaction is incredibly important to us, and we'd like to make things right.Please know that we take your concerns seriously and are actively addressing them with our team to prevent similar occurrences in the future. We value your patronage and hope for the opportunity to regain your trust.If you're open to it, we would love the chance to speak with you further to better understand your concerns and how we can improve. Once again, thank you for bringing this matter to our attention. We're committed to delivering the exceptional experience you deserve, and we hope to have the chance to welcome you back in the future.Warm RegardsHariharan Team - PPH LIVING
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