I stayed at Polo Inn & Suites for three days with my family. The hotel offers good amenities like an in-house spa, rooftop bar (Knighthouse), quality food, and courteous staff. The team was helpful with cab bookings as well.
However, the biggest issue is noise inside the rooms. Every time someone entered the adjacent room, the door noise was so loud that it felt like someone was stepping into my room. This continued throughout my stay — daytime rest was impossible, and even at night, noise went on till 2 AM.
The staff, though polite, seemed to lack professional training. Another major concern is room safety. There is no latch from inside — only a card lock, which feels insecure as it can be opened with a master card. This creates a genuine fear of someone entering without permission, even by mistake during cleaning.
Overall, the setup is nice, and it might suit bachelors or casual visitors. But for families looking for comfort, safety, and rest, this hotel falls short.