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Review Of Phoenix Lodge

Janta Nagar, Siliguri | 8 minutes walk to Hong Kong Market

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    202 Ratings, 140 Reviews

    excellent
    30%
    very good
    41%
    average
    19%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 5
    • 5
    • 5
    • 4
    • 3
    • 1
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness4.0
    • Room3.8
    • Value For Money4.1
    • Food3.8
    • Facilities3.8
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    Reviews Summary

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    Guests appreciate the property's great location, close to Siliguri's main attractions and transport, making travel convenient. The staff consistently receive praise for their friendly and helpful demeanor, contributing to a welcoming atmosphere. Rooms are noted for being clean and well-maintained, offering good value for the price. While some mention the food pricing as a bit high, overall, visitors report a pleasant stay.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    shubham g.solo

    stay was great , staff is cooperative , Room was clean and parking is also there , Hotel water , AC all were working properly

    Travel Month: Sep 2025

    Room: Deluxe Double AC Room

    4.0

    Good Stay

    mrityunjoy d.group

    Food price expensive

    Travel Month: Sep 2025

    Room: Deluxe Double AC Room

    5.0

    Excellent Stay

    pranay k.family

    very good experience and they are very helpful this hotels location and this hotel location is in main road .

    Travel Month: Sep 2025

    Room: Deluxe Double AC Room

    5.0

    Very good experience

    pranay k.couple

    Very good experience and there very helpful . one of very good location in Siliguri City and it's hilll Cart Road area .

    Travel Month: Sep 2025

    Room: Deluxe Double AC Room

    4.0

    Good Stay

    dhritiraj k.family with 2 kids

    The room was good for it's price and the owner is friendly too but one of its con is it's food it's not as good as the price they take.

    Travel Month: Jul 2025

    Room: Classic Double Non-AC Room

    • user photos
    • user photos
    1.0

    Horrible

    prateep d.business

    Room service is very bad…. Availability of their staff very poor… Including breakfast facility is very poor.. overall bad experience

    Travel Month: Jun 2025

    Room: Deluxe Double AC Room

    5.0

    Totally satisfied....

    family with 1 kid

    Staff behaviour, location,amenities, service totally excellent..I'm totally satisfied with there hospitality...

    Travel Month: May 2025

    Room: Classic Double Non-AC Room

    4.0

    Good Stay

    shubham s.

    The room was very neat and clean, the staff of the hotel was very polite and supportive, and the overall experience was very good, look to see in future to stay there!

    Travel Month: Jan 2025

    Room: Classic Double Non-AC Room

    4.0

    Good Stay

    om k.

    All ok. Room as per shown in pic in. Everything is good.

    Travel Month: Jan 2025

    Room: Classic Double Non-AC Room

    5.0

    Hospitality

    family

    Rooms are spacious and very clean. I like the staff of the lodge. It is very near from the Jong kong market. Just 10 min walking distance

    Travel Month: Oct 2024

    Room: Classic Double Non-AC Room

    3.0

    Average Stay

    abani d.family

    Everything was all right but room size was small. Location is good. I can say this hotel comes under average category.

    Travel Month: Oct 2024

    Room: STANDARD NON AC ROOM

    5.0

    Excellent Stay

    nitin s.family

    Great place. Very polite staffs. Cleaned and well maintained room. Food is good as well. Overall experience was good. Highly recommended at this price

    Travel Month: Oct 2024

    Room: Deluxe AC Room

    1.0

    Review

    rishika r.family

    The helper's were disturbing, was not quite nice, bad experience.

    Travel Month: Apr 2024

    Room: STANDARD NON AC ROOM

    3.0

    Average Stay

    abner g.business

    Property according to the price is not so good just okay as per the location fans are not working well toiletries are provided after we requested to them beads-heat and blanket were not clean properly after use. Managers phone no was not reachable in case of emergency

    Travel Month: Apr 2024

    Room: STANDARD NON AC ROOM

    • user photos
    • user photos
    • user photos
    3.0

    Stay at phoenix lodge

    amit p.family

    The location was serene. The manager was quite helpful. It is quite near to the main centre of the town.

    Travel Month: Mar 2024

    Room: STANDARD NON AC ROOM

    4.0

    Good experience at this place

    sangay b.business

    Over all good experience staying here at this place. Staff were good. Toilet were also clean. Good location for solo traveller

    Travel Month: Feb 2024

    Room: STANDARD NON AC ROOM

    4.0

    Good stay with family

    hrishikesh.family

    Good behaviour, staffs are supportive. You can bring family here. Near air view (howra petrol pump. Hot water, clean bathroom, towel, illow, blanket, soap is given.

    Travel Month: Feb 2024

    Room: STANDARD NON AC ROOM

    • user photos
    • user photos
    • user photos
    2.0

    Dissatisfying service

    mehdi h.family

    No geyser when you book. No shampoo provide. .

    Travel Month: Feb 2024

    Room: STANDARD NON AC ROOM

    3.0

    Safe stay in a old

    prarthana b.solo

    It's really a safe stay in a old property so you can't expect very modern arrangement. Staffs were really co operative. Room and washroom was spacious and ambiance was good for family. Because it's a old property not shinning washroom or much clean bedsheet.

    Travel Month: Feb 2024

    Room: STANDARD NON AC ROOM

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sudipta k.

    Staff were good and very helpful. Room were clean over all it was good experience.

    Travel Month: Jan 2024

    Room: STANDARD NON AC ROOM

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