Although the hotel is just 2 km from Prem Mandir, it is located in an interior and isolated area, which makes access difficult. The rooms are extremely small, suffocating, and have no ventilation. The air feels with a constant bad smell, making the stay very uncomfortable. Bathrooms are tiny, congested, and have poor drainage.
Cleanliness and hygiene are major issues. Floors feel damp, utensils are unclean, and the entire property is poorly maintained. The rooms and interiors also do not match the photos many items like mats, frames, and decorative pieces are missing.
Breakfast was another disappointment. It was served only after 8:30 AM even after repeated requests to serve earlier, causing us to miss darshan at some temples. The breakfast options were very limited, the quality was poor, and it was not as committed.
I booked rooms for two days, but even by 1:30 PM on the next day, no cleaning was done. Beds and pillows had visible dust and hair, showing very poor housekeeping. There also seemed to be a shortage of staff, so both room service and restaurant service were very slow.
We paid more rent compared to hotels in Mathura and Agra, yet the facilities, hygiene, and service quality were far below expectations. Overall, it was an uncomfortable and disappointing experience — definitely not worth the price.