Brij Royal Heritage

Brij Royal Heritage

We are delighted to know that your stay at Brij Royal Heritage Vrindavan was excellent and that our team—especially Ms. Kumkum—made a memorable impression with their warm and cooperative service. At Brij Royal Heritage, we strive to bring the spirit of "Atithi Devo Bhava" (Guest is God) to life in everything we do. Your appreciation has been shared with Kumkum and our entire staff—your kind words are truly the best reward for our team’s efforts. We are honored to have had the opportunity to welcome you, and we look forward to having you again for another stay filled with comfort, warmth, and heartfelt hospitality Regards Kumkum Front office Executive

Brij Royal Heritage has replied on Wed Aug 13 23:03:51 IST 2025

We are truly sorry to hear that your experience with food availability and room facilities did not meet your expectations. Your input is valuable to us, and we are already working on improving these aspects to ensure a much better stay for our guests. We hope you will give us another opportunity to serve you better in the future and provide the warm, comfortable experience Brij Royal Heritage Vrindavan is known for. Warm regards, Team Brij Royal Heritage Vrindavan

Brij Royal Heritage has replied on Wed Aug 13 23:04:30 IST 2025

Dear Guest, Thank you so much for your wonderful feedback! We’re delighted to know you enjoyed our service and found our staff friendly and attentive. It means a lot to us that you would highly recommend Brij Royal Heritage Vrindavan for a relaxing and luxurious getaway. We look forward to welcoming you again soon for another memorable stay. Warm regards, Team Brij Royal Heritage Vrindavan

Brij Royal Heritage has replied on Wed Aug 13 23:05:17 IST 2025

Dear Guest, Thank you for sharing such kind words about your stay with us. We’re thrilled to know that we exceeded your expectations and that you enjoyed our clean, comfortable, and beautifully decorated rooms. It’s wonderful to hear that our team’s friendliness and dedication made your experience even more special. We truly appreciate your support and look forward to welcoming you back to Brij Royal Heritage Vrindavan for another memorable stay. Warm regards, Team Brij Royal Heritage Vrindavan

Brij Royal Heritage has replied on Mon May 26 14:34:33 IST 2025

Thank you for your wonderful review! We're thrilled to hear that you had a fabulous experience at Brij Royal Heritage Hotel Vrindavan and appreciated both our rooms and staff. Our Brij Royal Deluxe Rooms and Family Suites are designed to offer spacious and comfortable accommodations, perfect for guests seeking relaxation and convenience. We take great pride in maintaining high standards of cleanliness and comfort to ensure our guests have a memorable stay. Your feedback motivates us to continue delivering exceptional service and hospitality. We look forward to welcoming you back for another memorable stay.

Brij Royal Heritage has replied on Sun May 11 15:10:50 IST 2025

Thank you so much for choosing to stay at Brij Royal Heritage, Vrindavan, and for taking the time to share your kind feedback. We are truly delighted to hear that you enjoyed your stay with us. Your appreciation for our staff, hygiene standards, and the spaciousness of our rooms means a lot to our team. We strive to offer a comfortable and memorable experience for all our guests, and it’s rewarding to know we met your expectations. It was a pleasure hosting you, and we look forward to welcoming you back again soon for another wonderful stay in Vrindavan. Warm regards, Team Brij Royal Heritage, Vrindavan

Brij Royal Heritage

Thank you for taking the time to share your feedback. We are truly sorry to hear about the discomfort and inconvenience you experienced during your stay with us at Brij Royal Heritage, Vrindavan. Please accept our sincere apologies for the issues you encountered, including the power outage, cleanliness concerns, and lack of timely service. This is certainly not the level of experience we aim to provide our guests. We take your comments seriously and have already taken steps to ensure that these matters are addressed promptly with our maintenance and housekeeping teams. We genuinely appreciate your patience and understanding during a difficult situation, and we’re grateful you brought these concerns to our attention so we can improve. We hope to have the opportunity to welcome you again in the future and provide you with a much more comfortable and memorable stay. Warm regards, Team Brij Royal Heritage, Vrindavan

Brij Royal Heritage

Thank you for sharing your feedback with us. We're glad to hear that you found the location of Brij Royal Heritage convenient, being close to the Chaar Dhaam and just 5 km from Banke Bihari Temple. We appreciate your comments on the cleanliness of the AC rooms and will ensure we continue to maintain and improve our standards. Your feedback is important to us, and we hope to welcome you back in the future for an even more comfortable stay. Best regards, The Brij Royal Heritage Team

Brij Royal Heritage

Thank you for sharing your feedback, and we sincerely apologize for the disappointing experience you had at Brij Royal Heritage Vrindavan. We understand how frustrating it must have been to encounter these issues during your stay, and we genuinely regret that we were unable to meet your expectations. We take your concerns seriously, especially regarding the condition of the room, washroom, and overall hotel amenities. The lack of a lift, broken washroom fittings, absence of hot water, and water supply issues are certainly not acceptable for any property, and we will be addressing this matter with the management to ensure these issues are resolved immediately. Cleanliness and safety are top priorities for us, and we will also review our pest control measures to prevent any unpleasant surprises like the one you mentioned with the wall lizards. As for the hotel rating, we truly appreciate your feedback, and we will be reviewing the accuracy of the information provided on our site. Guest experiences like yours help us make necessary improvements and avoid any future misunderstandings. We apologize for the inconvenience caused and thank you once again for your detailed review. We hop

Brij Royal Heritage has replied on Wed Mar 26 10:00:47 IST 2025

Thank you for taking the time to share your experience at Brij Royal Heritage. We are delighted to hear that you enjoyed your stay with us! Your kind words about our hospitality and the serene ambian

Brij Royal Heritage has replied on Mon Mar 31 18:34:25 IST 2025

Thank you for taking the time to share your experience at Brij Royal Heritage. We're glad to hear that you found it to be a decent place for a family stay. We truly appreciate your constructive feedback regarding the lack of exhaust fans in the washrooms and the slow room service. We understand how important these aspects are for a comfortable stay, and we will definitely look into improving them. Your suggestions are valuable, and we will work on enhancing the overall experience for our future guests. We hope to have the opportunity to welcome you and your family back soon! Best regards, The Brij Royal Heritage Team

Brij Royal Heritage has replied on Mon Mar 10 22:51:26 IST 2025

We’re delighted to hear that you enjoyed your stay at Brij Royal Heritage and appreciated our cleanliness, hygiene, and restaurant. We look forward to welcoming you again soon! Brij Royal Heritage

Brij Royal Heritage has replied on Tue Jan 14 22:47:24 IST 2025

Thank you so much for your feedback! We’re glad to hear that you enjoyed your stay with us. We appreciate your comments regarding the complimentary tea and coffee service. We’ll definitely take this into consideration to improve our guest experience in the future. We hope to welcome you back soon and ensure your next stay is even more enjoyable!

Brij Royal Heritage has replied on Tue Jan 14 22:48:23 IST 2025

Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay. Your comments regarding the hospitality and food pricing have been noted, and we will address these concerns with our team to ensure better service in the future. We truly value all our guests' feedback as it helps us improve. We hope you will consider giving us another chance to provide you with a more enjoyable experience.

Brij Royal Heritage has replied on Tue Dec 31 17:50:11 IST 2024

Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our convenient location, spacious rooms, and the helpfulness of our staff. It's great to know that our team was able to assist you with the darshan timings and make your visit smoother. We're also glad that the ample parking space was convenient for you. We truly appreciate your feedback and look forward to welcoming you back in the future!