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Mall Road Dalhousie, Dalhousie | 2 minutes walk to Gandhi Chowk Tibetan Market
374 Ratings, 215 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the fantastic location near Gandhi Chowk, making it easy to explore local attractions. The spacious rooms and stunning views are often highlighted, along with the friendly and helpful staff. The food is generally praised, especially the breakfast, which offers a variety of options. Parking facilities are also a plus. Some reviews mention that the property could benefit from a bit of upkeep.
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Excellent Stay
Good clean rooms , homely food and especially ample parking . Obedient staff
Room: Family Suite with Valley View
Poor Stay
Hotel is ok ok . Its in need for renovation and construction has become old. There were so many insects in the whole hotel including dining area too. Nothing has been done to prevent this. 3000 per night is too much for this type of hotel.
Room: Super Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:41:37 IST 2025
Dear Sameer Javed, Thank you for your feedback regarding your recent 3-night stay. We are truly sorry that your experience with us was disappointing, resulting in a 2-star rating. We sincerely apologize for the issues with the cleanliness and the concerning problem of insects in the room and dining area. We are taking immediate and strict action to address this with our housekeeping and pest control teams.
stay and service
Loved the rooms and the view. Best service. The food we had in the morning was varied and excellent. Would love to stay here again. Hotel with safe parking. And the view was awesome . The staff was very polite and helpful.
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:42:59 IST 2025
Dear Pardeep Kaur, Thank you so much for your outstanding 5-star review! We're delighted to read that you enjoyed your 2-night stay with your family. It's great to hear that you loved the view, the excellent food, and appreciated our polite and helpful staff. We strive for perfect scores in cleanliness and value for money, so your feedback is truly rewarding. We can't wait to host you again!"
Average Stay
it was alright the room was clean nothing special location was good just need to work on hygiene
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:44:23 IST 2025
"Dear Gurman Singh, Thank you for your 3-star rating and for choosing us for your stay. We appreciate your comments regarding the clean room and the location. We also take your feedback about the need to improve hygiene very seriously. Our team is working right now to address this concern and reinforce our strict cleanliness protocols. We value your business and hope to welcome you back for an improved stay."
Poor Stay
Amenity are worst, giving a losse tea bag , balcony gate not working, stink of sewer in lobby area
Room: Premium Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:47:49 IST 2025
"Dear Darshpreet Singh, Please accept our deepest apologies for the disappointing 2-star experience you had during your 2-night stay in the Premium Room with Balcony (Valley View).
Excellent Stay
Location propert food is good 👍
Room: Premium Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:47:19 IST 2025
"Hello chetan agnihotri, Thank you for the fantastic 5-star rating and for choosing us for your 1-night stay! We are delighted to know that you found the Location to be 'perfect good' . We agree that our setting adds a lot to the experience! We appreciate your kind words and hope to welcome you back to our Premium Room with Balcony (Valley View) again soon."
Excellent Stay
Stay in ark hotel, dalhousie means a excellent package of nice food+comfortable stay+extremely beautiful location, thanks to makemyTrip for this👍
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:45:44 IST 2025
Dear Rakhi, Thank you so much for the exceptional 5-star review! It is wonderful to hear that your 2-night stay was an 'excellent package' that included nice food, a comfortable stay, and an extremely beautiful location. Providing this perfect combination for our guests is exactly what we aim for, and we are thrilled you enjoyed your time in the Deluxe Room with Valley View. We look forward to hosting you again on your next visit!"
Excellent Stay
hotel staff was very good
Room: Premium Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:50:02 IST 2025
"Dear vipan bhandari, Thank you for the excellent 5-star rating! We are delighted to hear that you found the hotel staff to be very good. Our team works hard to provide friendly and attentive service, and your kind words are a wonderful recognition of their efforts. We appreciate you choosing us for your 1-night stay and look forward to welcoming you back soon!"
Excellent Stay
"I recently stayed at Pax hotel Ark and had a wonderful experience. The staff were incredibly friendly and helpful, making me feel welcome from the moment I arrived. My room was spacious, clean, and well-maintained, providing a comfortable and relaxing space. The breakfast buffet was delicious, with a wide variety of options to choose from. The hotel's location was also ideal, close to many attractions and restaurants. I would highly recommend this hotel to anyone looking for a pleasant and enjoyable stay."
Room: Luxury Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Tue Jul 01 16:07:06 IST 2025
Thank you so much for taking the time to share your wonderful feedback about your stay at Pax Hotel Ark. We are truly delighted to hear that you had such a pleasant experience with us. It is fantastic to know that you found our staff friendly and helpful, and that you enjoyed the spacious and well-maintained room. We’re also happy that our breakfast buffet and convenient location added to the comfort of your stay. Your kind recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable visit in the future
best view
good location good food ....... ossssmmm .......
Room: Super Deluxe Room with Valley View|Premium Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri Oct 24 16:51:33 IST 2025
"Dear Guest, Thank you so much for the perfect 5-star rating and the wonderful feedback!
Good Stay
The property is very accessible, walking distance from main chawk and has its own parking as well. The rooms were also nice and clean. Overall it’s decent property with mesmerising views.
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Tue Jun 24 12:44:25 IST 2025
Dear Kamal Sharma, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Good Stay and found our property accessible, with convenient parking and clean rooms. It's especially rewarding to know you appreciated the "mesmerizing views." We hope to welcome you back again soon!
keep it up
Awesome experience keep it up nice property Pax Hotel Ark when I plan for come again then also stay here
Room: Luxury Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Sat Oct 25 12:07:18 IST 2025
"Dear Ashwani Sharma, Thank you so much for the fantastic 5-star rating and the kind words, 'Awesome experience keep it up'! We are thrilled to know you had such a wonderful stay in the Luxury Room with Balcony and that you felt it was a nice property. It means a lot to us that you plan to stay here again when you return.
totally recommend
Enjoyed the stay... good staff and hygiene rooms. The hotel is also close to market. Parking is good too
Room: Premium Room with Balcony (Valley View)|Super Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Sat Oct 25 12:08:14 IST 2025
Dear Urvi Gupta, Thank you for the wonderful 5-star review and the great title, 'totally recommend'! We're delighted you enjoyed your stay and appreciate you highlighting the key aspects: good staff, hygiene rooms, and the convenience of being close to the market with good parking. It's wonderful that you and your family had such a positive experience. We look forward to your next visit!"
Excellent Stay
Our stay was great we are very happy with the hotel and staff
Room: Super Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Thu Jun 19 12:55:15 IST 2025
Dear Sorav Gupta Thank you for your fantastic review! We're thrilled to hear you had a comfortable stay and enjoyed our accommodation, and staff service. We hope to welcome you back again soon!
over all location, food, staff, property wise very goo
Property is good very bear to Gandhi Chowk, Mall Road, Church. Rooms Are good. All staff and food is good. Spl thanks to Mgr. Mr Vineet. Parking is bit small and conjusted
Room: Pax Spring Solance Valley View (Separate Building) 100 mtr from ARK
Pax Hotel ARK | Mall Road | Dalhousie has replied on Thu Jun 19 13:20:45 IST 2025
Dear Saurabh Sinha, We are delighted to hear that you had a very good experience overall with us. It's wonderful to know that you found our property, food, and staff to your liking. We appreciate your kind words about our convenient location near Gandhi Chowk, Mall Road, and the Church, and that you found our rooms, staff, and food to be good. We'll be sure to pass on your special thanks to Mr. Vineet.
Good Stay
I stayed in a luxury suite,it was a nice and clean room and their services were also very good and it’ very near to gandhi chowk. Overall hotel is too good but food is average.
Room: Luxury Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Fri May 30 13:17:08 IST 2025
Dear Mr. Tarun Duneja, Thank you for your 4-star rating and detailed feedback! We're delighted to hear you enjoyed your stay in our Luxury Room with Balcony (Valley View), finding it nice and clean, and appreciating our service. It's also great to know that our proximity to Gandhi Chowk was convenient for you. We hope to welcome you back again soon!
great stay with family
amazing stay , staff behavior is supportive , food is good , location is awesome best part is covered car parking on Prem .
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Sat Oct 25 12:11:54 IST 2025
"Dear Chandramani Shakya, Thank you for the wonderful 5-star rating and the kind title, 'great stay with family'! We are absolutely thrilled to read that you had an amazing stay. We especially appreciate you highlighting that our staff behavior is supportive, the food is good, the location is awesome, and that you value the covered car parking on premises.
Excellent Stay
Overall it's been a good experience. The food, the stay and the service, all of them are worth it. Recommended!
Room: Premium Room with Balcony (Valley View)
Pax Hotel ARK | Mall Road | Dalhousie has replied on Tue May 20 13:16:08 IST 2025
DearPratyksh Bajpai, Thank you so much for your wonderful feedback and for rating us a perfect 5*. We’re delighted to hear that you had an excellent stay and that the food, service, and overall experience met your expectations. It means a lot to know that you found everything worth it. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay with us.
Excellent location and service.very friendly front desk amd team
Excellemt location,excellent stay and service. Food is also a good quality. Definately will stay again
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Sun May 18 12:37:53 IST 2025
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our location, service, and the quality of our food. It's always rewarding to know that our efforts helped make your stay an excellent one. We truly appreciate your kind words and are thrilled to know you'll be staying with us again. We look forward to welcoming you back soon and making your next visit just as memorable.
Excellent Hotel
excellent location and best service from hotel staff. Near to mall road and very well maintained. Good food
Room: Deluxe Room with Valley View
Pax Hotel ARK | Mall Road | Dalhousie has replied on Sun May 18 12:38:16 IST 2025
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our location, service, and the quality of our food. It's always rewarding to know that our efforts helped make your stay an excellent one. We truly appreciate your kind words and are thrilled to know you'll be staying with us again. We look forward to welcoming you back soon and making your next visit just as memorable.
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