It was a horrific experience, and a true nightmare.
Nonetheless, I'll never recommend this horrible property and the experience that comes with it.
The staffs were fully of arrogance, lack of cleanliness in the room, and most importantly, the food wasn't hygienic either.
It's a humble request to please 🙏🏿 for god sake don't recommend such property.
Gratitude,
Park Ornate Hotel has replied on Mon Apr 21 11:39:11 IST 2025
Dear Guest,
Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations and left you so disappointed. Please accept our sincerest apologies for the discomfort and distress caused during your stay.
We take your concerns regarding staff behavior, cleanliness, and food hygiene very seriously. This is certainly not the standard of service we aim to provide, and we regret that we fell short in these areas during your visit. Please be assured that your feedback has been shared with the relevant teams for immediate review and corrective action.
Guest satisfaction is extremely important to us, and we are committed to learning from this experience to ensure it does not happen again. If you are open to discussing your experience further, we would welcome the opportunity to understand more and try to make things right.
Thank you once again for your feedback.
Warm regards,
Reservation Team