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Review Of Park Ornate Hotel0123401234

Yerawada, Pune | 4.5 km drive to Pune International Airport

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    941 Ratings, 534 Reviews

    excellent
    39%
    very good
    36%
    average
    13%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 5
    • 4
    • 4
    • 3
    • 3
    • 4

    Rating Categories

    • Hospitality4.2
    • Facilities3.9
    • Food3.8
    • Room4.3
    • Cleanliness4.2
    • Value For Money4.1
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    Reviews Summary

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    Guests appreciate the cleanliness and spaciousness of the rooms, along with the decent food quality offered. The property is well-maintained and benefits from a good location near the airport. The staff is often praised for their courteous service, making the stay comfortable. However, there are suggestions for better food variety and improved room service to enhance the experience further.

    Sort by:

    Positive first
    4.0

    Good Stay

    bhadri m.

    1. Good and well maintained rooms 2. Complimentary breakfast is good but no varieties. 3. Overall well maintained

    Travel Month: Sep 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Tue Sep 16 10:35:17 IST 2025

    Dear GUest, Thank you for sharing your feedback. We're pleased to hear that you found our rooms well-maintained and appreciated the overall upkeep of the property. We also value your comments regarding the complimentary breakfast. Your suggestion about adding more variety has been noted and will be taken into consideration as we continue to improve our services. It was a pleasure having you with us, and we hope to welcome you again in the future. Warm regards, Reservation Team

    4.0

    Good Stay

    neha m.family

    Food is good. Few options but good . Services are good . The property is clean. Location is just near main road , you just have to take a turn from main road .

    Travel Month: Jul 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Sat Aug 09 17:16:08 IST 2025

    Dear Ms. Neha Mandhane, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the food, found our services satisfactory, and appreciated the cleanliness of our property. It's also great to know that our convenient location worked well for you. We appreciate your note about the food options and will definitely keep it in mind as we strive to enhance our offerings. We hope to welcome you back again soon! Kind Regards Reservation Team

    3.0

    Average Stay

    swaroop s.

    I felt the services could be better for the price charged. Still, It was decent and staff were responsive and quick, So okay.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Sun Jul 27 13:21:35 IST 2025

    Dear Guest, Thank you for your feedback. We appreciate your honest comments and are glad to hear you found our staff responsive and quick. We’ve noted your concerns about the overall value and will continue working to enhance our services. Your input helps us improve. We hope to have the opportunity to serve you better in the future. Best regards, Reservation Team

    5.0

    ! Good to Great !

    bharati g.business

    Good location. Best service. Great experience. Woh moments. Amenities enjoyed. Break fast very nice

    Travel Month: Jul 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Sun Jul 27 13:25:20 IST 2025

    Dear Guest, Thank you for your kind words. We're pleased to know you had a great experience and that you enjoyed our location, amenities, service, and breakfast. It’s always rewarding to hear when guests leave with lasting positive impressions. We look forward to welcoming you again in the future. Best regards, Reservation Team

    5.0

    Value for money

    business

    Excellent stay...ambience, cleanliness, comfort. Staff is very polite and food was up to expectation.

    Travel Month: Jun 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Sun Jun 22 13:32:49 IST 2025

    Dear Guest, Thank you for your kind feedback. We are delighted to hear that you had an excellent stay and appreciated the ambience, cleanliness, and comfort. Your compliments on our staff's hospitality and food quality are truly appreciated. Guest satisfaction is our priority, and your words motivate us to continue delivering exceptional service. We look forward to welcoming you again soon. Regards, Reservation Team

    4.0

    nice stay

    anirban g.family with 1 kid

    very nice stay. clean rooms. good food. Staff is good. Check out time could not be extended asked them for 1PM.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room

    Park Ornate Hotel has replied on Mon Apr 28 13:45:20 IST 2025

    Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed your stay, appreciated the clean rooms, good food, and found our staff to be helpful. We regret that we were unable to accommodate your late check-out request this time, as it may have been due to high occupancy or operational constraints. We hope to have the opportunity to welcome you back and offer an even better experience in the future. Regards, Reservation Team

    5.0

    Excellent Stay

    sanjay s.business

    Very hospitalisation recived from each and every staff specially the chef was very good and made me felt like having my meal home . reception/ housekeeping/ f& B team were great and always took all care n been so well responsive to everything I asked during my stay of 4 days

    Travel Month: Mar 2025

    Room: Deluxe Room

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    Park Ornate Hotel

    Dear Guest, Thank you so much for taking the time to share your kind feedback. We are truly delighted to hear that you had a pleasant 4-day stay with us and that you felt well taken care of throughout. It’s heartwarming to know that our chef’s efforts made you feel like you were enjoying a home-cooked meal — your appreciation means a lot to us. We will certainly pass on your compliments to the chef and the rest of our team. We’re also glad to hear that our reception, housekeeping, and food & beverage teams were able to assist you promptly and made your stay more comfortable. Your recognition of their dedication and responsiveness is greatly appreciated. Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay! Warm regards, Reservation Team

    4.0

    Inconvenient for sleeping due to tampered AC control. cloud be better

    vara p.solo

    Clean and spacious. But not pleasant for sleeping, AC temperature is not cooling below 25 and once reached to 25, its not kicking until the temperature goes to 28 and stays until we manually tweak the desired temperature. Seems like manipulated and controlled by hotel management for power saving.

    Travel Month: Mar 2025

    Room: Deluxe Room

    Park Ornate Hotel

    Dear Guest, Thank you for taking the time to share your feedback. We're pleased to hear that you found the room clean and spacious — we strive to maintain high standards of cleanliness and comfort for all our guests. We’re sorry to learn about the issue you experienced with the air conditioning system. Please accept our sincere apologies for any discomfort caused. We understand how important a restful night’s sleep is, and your concerns are valid. Our AC systems are designed to balance guest comfort and energy efficiency, but they should never compromise your experience. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again and provide you with a more comfortable stay. Warm regards, Reservation Team

    5.0

    Pleasant stay

    mukesh g.group

    Location was good. We checked quite late. At 3:40am but the staff was quite courteous and helpful. Good size rooms. Well maintained and clean.

    Travel Month: Feb 2025

    Room: Deluxe Room

    Park Ornate Hotel

    Dear Guest, Thank you for sharing your kind feedback. We're delighted to know you had a positive experience during your stay with us. We're especially glad that our team was able to assist you with a smooth check-in, even at such a late hour. It's always our aim to provide warm and efficient service, no matter the time of day. We also appreciate your comments on the room size, cleanliness, and overall maintenance — your comfort is very important to us. We truly value your feedback and look forward to welcoming you back for another pleasant stay. Warm regards, Reservation Team

    1.0

    Terrible Stay

    abhijat d.loyalty-iconfamily

    It was a horrific experience, and a true nightmare. Nonetheless, I'll never recommend this horrible property and the experience that comes with it. The staffs were fully of arrogance, lack of cleanliness in the room, and most importantly, the food wasn't hygienic either. It's a humble request to please 🙏🏿 for god sake don't recommend such property. Gratitude,

    Travel Month: Feb 2025

    Room: Deluxe Room

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    Park Ornate Hotel has replied on Mon Apr 21 11:39:11 IST 2025

    Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with us did not meet your expectations and left you so disappointed. Please accept our sincerest apologies for the discomfort and distress caused during your stay. We take your concerns regarding staff behavior, cleanliness, and food hygiene very seriously. This is certainly not the standard of service we aim to provide, and we regret that we fell short in these areas during your visit. Please be assured that your feedback has been shared with the relevant teams for immediate review and corrective action. Guest satisfaction is extremely important to us, and we are committed to learning from this experience to ensure it does not happen again. If you are open to discussing your experience further, we would welcome the opportunity to understand more and try to make things right. Thank you once again for your feedback. Warm regards, Reservation Team

    2.0

    Poor Stay

    tejsinh t.

    It showed queen size bed but got 2 single bed attached together so can't sleep.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Park Ornate Hotel has replied on Mon Apr 21 11:43:08 IST 2025

    Dear [Guest's Name], Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the bed arrangement during your stay. We understand how important a comfortable sleeping experience is, and we're sorry that the setup did not meet your expectations. In some cases, two single beds are joined to form a queen-size bed, but we recognize that this may not provide the same comfort as a standard queen mattress. We truly appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more comfortable stay in the future. Warm regards, Reservation Team

    5.0

    Excellent Stay

    sri p.

    The location of the hotel was very quiet and easily accessible to the main road, the staff was very attentive, had a great stay would recommend others as well and would stay again if happen to visit.

    Travel Month: Jan 2025

    Room: Deluxe Room

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    Park Ornate Hotel has replied on Mon Apr 21 11:49:26 IST 2025

    Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us and found the location peaceful yet conveniently accessible. It’s also great to know that our team’s attentiveness contributed to making your experience a pleasant one. Your kind words and recommendation truly mean a lot to us. We look forward to welcoming you back on your next visit and hope to provide you with another memorable stay. Warm regards, Reservation team

    1.0

    Terrible Stay

    dattatray.loyalty-iconbusiness

    Hopeless service at breakfast. No sufficient staff for service in restaurant. Tea was very cold. No glasses were kept for having juice. No crockery was available to have food. Every time we had to call waiter twice and thrice to get the service. One more new charges concept of rs 1000 per person has been started in hotel. Even if my driver come along with me to drop my luggage till my room, hotel will charge rs 1000 per person for 5 mins who comes near the guest room

    Travel Month: Dec 2024

    Room: Deluxe Room

    Park Ornate Hotel has replied on Mon Apr 21 11:58:20 IST 2025

    Dear Guest, Thank you for sharing your feedback. We deeply regret to hear about the challenges you faced during your recent stay, especially with the breakfast service and the issues you encountered with staff availability and the overall dining experience. This is certainly not the standard we aim to provide, and we sincerely apologize for the inconvenience caused. We also understand your concern regarding the new charge policy, and we apologize if it caused any confusion or frustration. Please rest assured that your feedback has been shared with the relevant teams to review and improve both the service and communication in our restaurant, as well as clarify any policies for our guests. We truly value your input, and we will take immediate steps to ensure that our team is better prepared to meet our guests' needs in the future. We hope to have the opportunity to welcome you again and provide a much-improved experience. Warm regards, Reservation Team

    1.0

    Not recommend to any body

    amit.loyalty-iconbusiness

    Hopeless service at breakfast. No sufficient staff for service in restaurant. Tea was very cold. No glasses were kept for having juice. No crockery was available to have food. Every time we had to call waiter twice and thrice to get the service. One more new charges concept of rs 1000 per person has been started in hotel. Even if my driver come along with me to drop my luggage till my room, hotel will charge rs 1000 per person for 5 mins who comes near the guest room

    Travel Month: Dec 2024

    Room: Suite

    5.0

    Excellent choice

    suyash p.loyalty-iconfamily

    Excellent rooms with amazing services. A good place to stay in budget. I stayed with family and definitely will suggest my friends

    Travel Month: Nov 2024

    Room: Deluxe Room

    Park Ornate Hotel has replied on Mon Apr 21 12:00:01 IST 2025

    Dear Guest, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us and that our rooms and services met your expectations. It’s wonderful to know that you and your family had a pleasant experience. We truly appreciate your recommendation and are grateful for your support. We look forward to welcoming you and your friends back for another enjoyable stay in the future! Warm regards, Reservation Team

    5.0

    Home away from home

    poojitha a.business

    Lovely hotel amid-st peaceful greenery and residences. Staff are lovely and the stay is very peaceful. Would definitely come again.

    Travel Month: Nov 2024

    Room: Deluxe Room

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    Park Ornate Hotel has replied on Mon Apr 21 12:07:07 IST 2025

    Dear Guest, Thank you for sharing your wonderful feedback! We’re delighted to hear that you enjoyed the peaceful surroundings and found our staff to be lovely. It’s our goal to provide a tranquil and welcoming experience for all our guests, and we’re thrilled that you had such a pleasant stay. We truly look forward to welcoming you back on your next visit and hope to continue providing you with an exceptional experience. Warm regards, Reservation Team

    5.0

    good hotel

    chirag t.loyalty-iconfamily with 2 kids

    Good hotel aaaaaawwwwwwwwwwwwwwwwwwwwwww Good hotel aaaaaawwwwwwwwwwwwwwwwwwwwwww Good hotel aaaaaawwwwwwwwwwwwwwwwwwwwwww

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Great hotel

    rishabh r.business

    Excellent stay, had comfortable bed, breakfast was outstanding. View from room is good, and is located at best location.

    Travel Month: Aug 2024

    Room: Deluxe Room

    3.0

    Average

    sumit k.loyalty-iconbusiness

    The room is okay but the food quality can be improved. Amenities and servies are good. The overall stay was good and budgetary.

    Travel Month: Jul 2024 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    rajneesh s.

    Nice hotel and good location. The staff was good. Recommend it for value for money

    Travel Month: Jul 2024

    Room: Deluxe Room

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