The property offers spacious rooms with decent amenities and is conveniently located near Phoenix Mall and the airport. Guests appreciate the friendly and accommodating staff, although service can be slow at times. While the food has received positive remarks, it's noted that breakfast options are limited and some issues with cleanliness persist, such as dusty carpets and unkept bathrooms. Visitors also mentioned occasional noise disturbances from events, indicating some maintenance is needed for an ideal stay.