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Review Of Palanpur Palace0123401234

Near Mount Abu Bus Stand, Mount Abu | 1.2 km drive to Brahma Kumaris Headquarter

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    620 Ratings, 432 Reviews

    excellent
    30%
    very good
    30%
    average
    19%
    poor
    12%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 5
    • 5
    • 2
    • 3
    • 5
    • 4
    • 5
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.8
    • Room3.9
    • Food3.9
    • Hospitality3.9
    • Value For Money3.6

    Sort by:

    Positive first
    5.0

    Excellent Stay

    jayasmita.family with 2 kids

    food is best stay is little mismanaged but you will feel royal beds are very comfy.place is little far for nagarpalika tool but you won't regret it because of the view you will get

    Travel Month: Oct 2025

    Room: Super Deluxe Room

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    Palanpur Palace has replied on Tue Nov 04 12:27:21 IST 2025

    Dear Mam, We appreciate your time in sharing this review and are glad to hear that you had an overall positive stay. Thank you for your honest feedback about your experience which we have shared with our team who continually seek ways to further enhance the hotel facilities and service standards. We look forward to welcoming you back again soon. Thank You.

    3.0

    It's ok not worth it

    vijay s.family

    Service is okay' because of we have to inform tham four room service. Specially for this diwali season.

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    Palanpur Palace has replied on Wed Oct 29 09:27:54 IST 2025

    Thank you for taking time for feedback sir. first we are apologize to not match your expectations, as per your feedback sir Our house keeping team always ready in morning to provide service in rooms but some times its depend on guest comfort some guests need room cleaning in evening hours then we inform to guests when they come from out side so please just call us we clean your room in front of them. We look forward to welcoming you back again soon. Thank You. Regards

    5.0

    Excellent Stay

    rinkal g.family with 4 kids

    It was great experience to stay at Palanpur Palace. Staff was very co-operative. And services also very comfortable.

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    Palanpur Palace has replied on Mon Oct 27 17:28:59 IST 2025

    Dear Guest, We appreciate your time in sharing this review and are glad to hear that you had an overall positive stay. Thank you for your honest feedback about your experience which we have shared with our team who continually seek ways to further enhance the hotel facilities and service standards. We look forward to welcoming you back again soon. Thank You. Regards

    2.0

    Nn

    puli l.family with 2 kids

    Very old furniture.rooms are with smell.not value for the money.food was ok,. service is very poor.need to improve

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    Palanpur Palace

    We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards

    3.0

    NOT SO PROPER ARRANGEMENT!

    kushal b.family with 1 kid

    The property is overrated. Maintenance is poor. Water in bathrooms are inadequately heated and the heating system is very very poor! Staff conduct is satisfactory. We expected some better arrangements overall!

    Travel Month: Oct 2025

    Room: Super Deluxe Room

    Palanpur Palace

    We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards

    5.0

    Abu trip

    surenda s.family with 4 kids

    Nice property having good experience with staff and all.............................................

    Travel Month: Aug 2025

    Room: Super Deluxe Room

    Palanpur Palace has replied on Fri Aug 22 11:28:22 IST 2025

    Dear Guest, We appreciate your time in sharing this review and are glad to hear that you had an overall positive stay. Thank you for your honest feedback about your experience which we have shared with our team who continually seek ways to further enhance the hotel facilities and service standards. We look forward to welcoming you back again soon. Thank You. Regards

    5.0

    Excellent Stay

    bhupendra g.couple

    location of this hotel, food ,services excellent.शानदार ,हवादार,बङे कमरे.तहजीब वाला विनम्र स्टाफ,खूबसूरत होटल

    Travel Month: Aug 2025

    Room: Royal Suite

    Palanpur Palace has replied on Fri Aug 22 11:28:37 IST 2025

    Dear Guest, We appreciate your time in sharing this review and are glad to hear that you had an overall positive stay. Thank you for your honest feedback about your experience which we have shared with our team who continually seek ways to further enhance the hotel facilities and service standards. We look forward to welcoming you back again soon. Thank You. Regards

    4.0

    Beautiful Property

    jitesh k.family with 1 kid

    Beautiful Property staff and food is good in breakfast they need to add some more item else everything is look good to me

    Travel Month: Jul 2025

    Room: Super Deluxe Room

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    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    5.0

    Excellent Stay

    basit s.family

    un Tres bel hotel situer a 10km de Puskar un endroi tres tranquil un magnifique hotel un service impecable du personels intentionee je recomande cet hotel

    Travel Month: Jun 2025 (5-Night Stay)

    Room: Super Deluxe Room

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    4.0

    Good stay

    hiral t.family with 3 kids

    Good service of Makemy trip. Hotel food is excellent 👌 good hospital. but services is ok ok had good time

    Travel Month: May 2025 (3-Night Stay)

    Room: Super Deluxe Room

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    2.0

    Swimming pool is under maintenance

    mohammedidris m.couple

    Room was ordinary. Swimming pool is under maintenance even in full season. Service was good but not up to the mark.

    Travel Month: May 2025

    Room: Super Deluxe Room

    Palanpur Palace

    We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards

    2.0

    Dirty rooms, dirty Blankets, Service is horible

    ashok r.couple

    1. Rooms were not ready at 1:30 PM. Check in time is 1 PM. They were cleaning room while we were sitting. 2. Soiled dirty blankets whith holes. There was some foul smell coming from bed sheet. Also saw and click bed bugs on mattress. 3. Cocktoaches in the room, Dressing area. 4. Have to ask for toiletries and fresh towels after room service. 5. There were 12-15 guests who were dancing and yelling at 11:30 PM in common area. Upon complaining to the hotel management they did not take any action and at last I have to reach out to MMT. only good thing is location of the hotel. But they forgot that hygiene is more important. If we are paying high amount for rooms then we should be provided with clean, fresh thing and they must take care that guests are not getting disturbed by other guests.

    Travel Month: May 2025

    Room: Super Deluxe Room

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    5.0

    Excellent Stay

    kamlesh s.

    Nice property good staff suggest everyone to stay here

    Travel Month: May 2025

    Room: Super Deluxe Room

    3.0

    Average Stay

    tarang b.

    Location was fair but there was no swimming pool as mentioned it's under renovation and no refrigerator in room food was excellent room service was ok as they take longer than expected

    Travel Month: Apr 2025

    Room: Super Deluxe Room

    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    2.0

    Poor Stay

    dhaval ..couple

    Break fast is not good kindly not include in your package .There is 2 seprate metters in 1 bed it's quite uncomfortable .water is yellowish in bathroom it's look like dirty water uncomfortable to take bath.staff is very cooperative this is positive sign for hotel.

    Travel Month: Apr 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos

    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    4.0

    Good Stay

    gyarsi l.family with 2 kids

    Location is very good . But there is need of improvement in basic amenities like tea and there was also not proper cleaning. Clothes and materials were not sophisticated.

    Travel Month: Mar 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos

    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    3.0

    Not a Value for money Hotel

    yuvrajsinh g.group

    Room is average but no any other amenities available at hotel except stay. Food quality is average.

    Travel Month: Jan 2025

    Room: Super Deluxe Room

    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    1.0

    Not happy stay

    rakesh t.couple

    Location is good but there is no aminties so it’s not happy stay also there is less lights in rooms no air vacillation available.

    Travel Month: Jan 2025

    Room: Super Deluxe Room

    Palanpur Palace

    Dear Guest, We take pride in the positive comments we have been receiving from our guests and we are sorry that we failed to live up to your expectations in this instance. Please accept our apologies for the service shortfalls you have experienced and we thank you for your feedback. Regards Purushottam Pal Reservation manager

    5.0

    Excellent Stay

    sanjay m.loyalty-iconfamily

    Hotel is located at convenient place near naki lake (1 km. Its a heritage hotel. Have a grand look and beautiful garden. Staff is very cooperative. Food is also very good. Good parking space. Overall a very nice stay.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Super Deluxe Room

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    5.0

    Excellent Stay

    subhash k.loyalty-icongroup

    The palace is luxurious with many manicured gardens and plants. The staff courteous and the cuisine in the restaurant is mouthwatering. The chef deserves a special mention.

    Travel Month: Dec 2024

    Room: Super Deluxe Room

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