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You are booking hotel for more than 30 days

Review Of One Park Lane

New Market Area, Kolkata | 1.1 km drive to US Embassy Kolkata

    User Rating & Reviews

    3.8
    Very Good

    16 Ratings

    The ratings and reviews for this property are sourced from publicly available third-party sources. Please conduct your own due diligence before making any decisions based on them.
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    Reviews Summary

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    The Location of the property is excellent with easy access to shopping hubs, restaurants and tourist attractions. The Cleanliness of the property needs improvement, especially the bathrooms. The Staff is friendly and helpful, but some training is required. Basic Amenities like iron, washing machine, and kitchenette items were missing. The Host is reliable and cooperative, but communication can be an issue. Overall, the property has potential, but some improvements are required to justify the high price tag.

    • Location

      The property is located in a prime area with easy access to shopping hubs, restaurants, and tourist attractions. Many reviewers appreciated the convenience of being able to walk to various places of interest. The location was also ideal for those attending appointments or interviews at nearby embassies. Overall, the location was a major highlight for most guests.

    • Cleanliness

      While the property was generally well-maintained, some reviewers noted issues with cleanliness. Bathrooms were a particular concern, with several guests reporting dirty toilets and uncleaned floors. Some guests also mentioned dust and other cleanliness issues in the rooms. However, other guests did not have any issues with cleanliness, so it may depend on the specific room or guest experience.

    • Staff

      Many guests praised the staff for their helpfulness and friendliness. Several reviewers mentioned that the caretakers went out of their way to make their stay comfortable and were willing to run errands or provide assistance as needed. However, a few guests noted that the staff could benefit from additional training or supervision to improve their service.

    • Amenities

      Some guests noted that the property lacked certain amenities, such as an iron or washing machine, which made their stay less convenient. Others mentioned that the kitchen was lacking in supplies or that basic items like toilet paper were not provided unless specifically requested. However, other guests did not have any issues with amenities and found the property to be well-equipped.

    • Host

      Several guests praised the host for their reliability and responsiveness. Many reviewers appreciated the complimentary snacks or other gestures of hospitality. However, a few guests noted that communication with the host could be improved or that they had difficulty resolving issues during their stay.

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