The property is conveniently located near the Gateway of India and Taj Hotel, making it easy to explore Colaba. Some guests praised the courteous staff and child-friendly atmosphere, while others noted basic facilities and average amenities. However, numerous reviews highlight issues like tiny, cramped rooms, poor cleanliness, and noisy surroundings. Maintenance problems, such as broken ACs and lack of proper service, were common complaints. Overall, it's a mixed bag with significant room for improvement.