The property boasts a prime location in Banjara Hills, making it convenient for exploring the city. Guests rave about the diverse and tasty food options available across its multiple restaurants. However, many reviews highlight serious issues such as poor maintenance, unclean rooms, malfunctioning amenities, and unsatisfactory service. The staff's responsiveness and the general upkeep of the facilities are often criticized, with several guests noting the need for significant renovations and improved hygiene standards.