The property has good crew members and offers various facilities, including a dental kit. It's located in the heart of Madanapalle, close to eateries and shops. However, many guests reported issues like poor hygiene with sightings of cockroaches, stains on bedsheets, and maintenance problems such as a malfunctioning lift and lack of hot water. Some guests felt it wasn't worth the money and experienced water problems. There seems to be a mismatch between what was advertised and the actual experience.