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Virpa Nagar, Rajkot
116 Ratings, 59 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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This property shines with its spacious and clean rooms, making your stay quite comfortable. Guests rave about the excellent staff, known for their polite and cooperative demeanor, ensuring great service. The location is ideal, offering a peaceful retreat away from the city buzz. Enjoy delicious food with decent options, although some desire more variety in breakfast. While some maintenance issues have been noted, the overall hygiene and atmosphere remain top-notch, perfect for families and couples alike.
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Poor service at the hotel
businessI could not get dinner from the restaurant as there was another marriage function in the hotel and there was a problem at the kitchen so had to order food from zomato as no restaurants near the hotel, no recommendation given either
Room: Deluxe Room
Poor Stay
Had wedding at the venue so could not access restaurant had to order in room with limited menu. The bed sheets were worn out and not clean. There was no furniture whatsoever near pool or any part of garden or outdoor area to sit. Next morning no water especially hot and had to wait half an hour for the water to come. Breakfast did not feel fresh at all. Overall no value for money.
Room: Suite Room
Good Stay
Good hotel. Nestled in a calm location away from the buzz and traffic
Room: Superior Room
Nice place
Room is very clean, hotel staff is also good food quality is average. Hotel location is excellent.
Room: Deluxe Room
Neels City Resort has replied on Sat Aug 19 15:28:18 IST 2023
Dear Valued Guest, Thanks for your valuable rating and feedback.
Comfortable stay
familyThe stay was comfortable. The services are good. Though they are facing some maintenance issues, i hope it will be taken care of in the future.
Room: Deluxe Room
Poor Stay
I booked swimming pool view suit but resort given me parking view suit. My money wasted
Room: Deluxe Room
No value for money
All though room was good but pool was dirty, gym was not well maintained, service was average as have to ask for everything and cheated in bill
Room: Deluxe Room
Neels City Resort has replied on Tue Apr 18 16:58:31 IST 2023
Dear valued guest, thank you for the time that you have taken in providing a feedback of your stay with us. We apologize for any inconvenience that may have been caused during your visit. Though your review does not provide us a concrete indication we are concentrating more on employee trainings. Hope you’d give us another opportunity to serve you with more improvised and enhanced facilities and services on your next visit! warm regards, imtiyaz khan front office executive
Average Stay
food was good… i came from outside and expected the hotel to serve some gujarati food but hotel was more inclined to provide punjabi😢… rooms were being cleaned after being requested only
Room: Deluxe Room
Poor Stay
coupleThe property was poorly maintained. The room had a foul smell, the corridors were infested with mosquitoes. The swimming pool wasn't filled with water. While they charged a considerably high price, the facilities and experience were not worth it. The breakfast options are limited and of average quality.
Room: Deluxe Room
Neels City Resort has replied on Tue Apr 18 16:59:26 IST 2023
Dear valued guest, thank you for the time that you have taken in providing a feedback of your stay with us. We apologize for any inconvenience that may have been caused during your visit. Though your review does not provide us a concrete indication we are concentrating more on employee trainings. Hope you’d give us another opportunity to serve you with more improvised and enhanced facilities and services on your next visit! warm regards, imtiyaz khan front office executive
Excellent Stay
businessStay good, facility good, food average
Room: Executive Rooms
Hygiene
Hotel is very hygienic. Very clean
Room: Executive Rooms
Neels City Resort has replied on Tue Sep 06 13:43:57 IST 2022
Dear guest, thanks for your valuable feedback and 5 star rating. Regards imtiyaz khan
Amazing place
Nice and well maintained. Love to visit again
Room: Deluxe Room
Neels City Resort has replied on Sun Aug 21 09:35:26 IST 2022
Dear valued guest, greetings of the day. Thank you for your valuable feedback and rating. It's motivating for the team to do more better after your appreciation. We hope you’ll visit us again. My team and i look forward to welcoming you back personally. Yours sincerely, imtiyaz khan front office executive
Excellent palce to stay
businessThe staff are friendly and the place was so excellent to stay.
Room: Deluxe Room
Neels City Resort has replied on Sun Aug 21 09:37:17 IST 2022
Dear valued guest, greetings of the day. Thank you for your valuable feedback and rating. It's motivating for the team to do more better after your appreciation. We hope you’ll visit us again. My team and i look forward to welcoming you back personally. Yours sincerely, imtiyaz khan front office executive
Great resort
Hygiene, good hospital, good location, neat and clean, good staff, respect to everyone,
Room: Deluxe Room
Neels City Resort has replied on Wed Jun 29 17:09:21 IST 2022
Dear valued guest, thank you for taking the time to tell us about your experience at neel's city resort - rajkot. It is always a pleasure to receive positive feedback. I am particularly pleased that you found a good place. I will share your comments with our team, who i am certain will be encouraged by your remarks. Here at nee-ls city resort, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, imtiyaz khan front office executive
Good Stay
This hotel was to good, staff also good, food also good, room service also good, room was to big, and room condition was to good. Yes
Room: Superior Room
Neels City Resort has replied on Tue Jun 28 12:44:16 IST 2022
Dear guest, thank you for taking the time to post your review about your experience at neel's city resort, rajkot. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and i look forward to welcoming you back soon. Warm regards, imtiyaz khan front office executive
Excellent
coupleExcellent, very good n care taking behaviour of staffs
Room: Executive Rooms
Neels City Resort has replied on Tue Jun 28 12:47:04 IST 2022
Dear guest, thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at the neel's city resort - rajkot and we look forward to welcoming you again. Kindest regards, imtiyaz khan front office executive
680sqft room size
Room size was too big. Facilities were excellent. Staff were very helpful. Only they served veg but can order over zomato swiggy.
Room: Superior Room
Neels City Resort has replied on Tue Jun 28 12:50:05 IST 2022
Dear valued guest, thank you for sparing your valuable time to share your feedback on your recent stay at neel's city resort - rajkot. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel are deeply appreciated and have been communicated to all the members of our team. I thank you for your valuable comments and look forward to the pleasure of your continued visits and assure you of the best in service and hospitality. Kindest regards, imtiyaz khan front office executive
Very good
Overall perfect. Stay staff is also very friendly
Room: Superior Room
Neels City Resort has replied on Sun May 29 10:06:22 IST 2022
Dear valued guest, greetings from “neels city resort - rajkot”! thank you for your feedback. Guest feedback is essential in our endeavor of offering exceptional services and unparalleled levels of commitment to all our guests. It is really nice to know that your visit to us was a comfortable one. We eagerly look forward to the opportunity of welcoming you back and assure you of the very best services at all the times. Yours sincerely, imtiyaz khan
Beautiful location
Room very clean atmosphere good service good enjoyed
Room: Superior Room
Neels City Resort has replied on Mon May 16 08:57:24 IST 2022
Dear valued guest, greetings of the day! thank you for your valuable feedback and rating. It's motivating for the team to do more better after your appreciation. We hope you’ll visit us again. My team and i look forward to welcoming you back personally. Yours sincerely, imtiyaz khan front office executive
Coordinate
familyNeed coordinate with management and service team
Room: Superior Room
Neels City Resort has replied on Tue Jun 28 12:51:55 IST 2022
Dear valued guest, we thank you for the valuable feedback and will definitely take corrective actions. It was indeed a pleasure having you at the neel's city resort - rajkot and we look forward to welcoming you again. Warm regards, imtiyaz khan front office executive
Vajdi
In Khirasara
Rajkot
Yagnik Rd
Mavdi
Nana Mava
Vada Rd
Jamnagar
Patrakar Colony
Ravalsar
Ajanta Society
Nani Khavdi
Jambudiya
Jamnagar
Mahendranagar
Morbi
Rohidaspra
Gandhigram
Rajkot
Diwanpara
Madhapar
Rajkot
Yagnik Rd
Sadar
Kishan Para
Rajputpara
Rajkot
Chotila
Vajdi
Vajdi
Devda
Rajkot
Rajkot
Jamnagar
Rajkot
Vajdi
