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Kasba Peth, Pune | 4 minutes walk to Shaniwar Wada
27 Ratings
Last 10 Customer Ratings (Latest First)
Trip
Good location, peaceful and friendly food was excellent staff was caring home away from home relaxing ambience
Room: Standard Room
Neelam Hills Resort has replied on Tue Sep 10 16:02:39 IST 2024
Dear Mr Kamlesh Tahilramani, Thank you for your kind words! We’re delighted you enjoyed the location, food, and our caring staff. It’s wonderful to hear you felt at home and found the ambiance relaxing. We look forward to welcoming you back!
Terrible Stay
coupleBad service, rooms not clean, could do better maintenance food not great, no geyser no proper hygiene bed
Room: Standard Room
Neelam Hills Resort has replied on Tue Sep 10 16:08:03 IST 2024
Dear Ms Soumya Komati, We’re sorry to hear about your experience. This is not the standard we strive for, and we appreciate your feedback. We’ll address these issues with our team to ensure improvements. Thank you for bringing this to our attention.
Terrible Stay
I didn't stay at neelam resort as it was a horrible place and dirty rooms
Room: Standard Room
Neelam Hills Resort has replied on Thu May 23 15:42:02 IST 2024
Dear Mr Chandran Shasi, Thank you for your review. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.
Good
The resort is approx. 19km from bhimashankar jyotirlinga, the location is good and good for family outings. But be prepared mentally some basic amenities are missing in this resort.
Room: Standard Room
Neelam Hills Resort has replied on Thu May 23 15:43:23 IST 2024
Dear Mr shubham agarwal, Thank you for giving us rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.
Terrible Stay
Horrible place, not clean bed bugs in room no food no water very dirty rooms
Room: Standard Room
Neelam Hills Resort has replied on Mon Apr 08 17:02:02 IST 2024
Dear Ms Dhriti Subramanyam, I would like to bring you my sincere apologies for the inconvenience you may have experienced in this regard.I hope you visit again and give us a chance for improvement.
Poor Stay
Hotel is not managed properly. Tv unit not working. Location is difficult to identify even on makemytrip it is wrongly located. Not many food options.
Room: Standard Room
Neelam Hills Resort has replied on Tue Sep 05 17:22:51 IST 2023
Dear Mr Gopal Bharti, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.
Average Stay
Room was good, but mattresses was very hard. Blankets was ok ok. N the quality of food was big zero. And they charge like 5 star hotel for there food. But worst quality food.
Room: Standard Room
Neelam Hills Resort has replied on Tue Jul 18 16:36:26 IST 2023
Dear Mr Akhilesh , thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon ins
Good place but don't book ac rooms from mmt
The hotel is situated at a beautiful location but they don't have many ac rooms. I booked it through mmt and i selected deluxe ac rooms but after reaching there they gave me a non ac room. We don't require an ac room as the location is good and the temperature is also good. In the evening we can feel the chilled breeze. Food is good too and they have big swimming pool but i'm not sure about hygiene (looked scary)
Room: Deluxe AC Room
Neelam Hills Resort has replied on Wed May 31 13:04:06 IST 2023
Dear Mr Rahul , Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Average Stay
familyFood was very expensive. Tea was Rs. 50/- water cost was more than MRP
Room: Standard Room
Neelam Hills Resort has replied on Sat May 27 12:19:28 IST 2023
Dear mr santana, imam extremely sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better. I hope you visit again and give us a chance for improvement.
In Sasvad
Viman Nagar
Shivaji Nagar
Koregaon Park
Chinchwad
Koregaon Park
Khandala
Deulwadi
Aamby Valley City
Khandpe
Atvan
Sangadewadi
Arsiwalla Villa
Karjat
Lonavala
Gold Valley
Sanjay Park
Hadapsar
Pune Solapur highway
Shivaji Nagar
Fergusson College Road
Pimpri-Chinchwad
Gorhe Khurd
Hinjewadi
Baner
Pune Solapur highway
Perne
Gorhe Bk.
Near Pune Train Station
Pune
Pimpri-Chinchwad
Mohammedwadi
Pune
Pune
Shindaone
Gorhe Khurd
