The property boasts a central location, making it easy to access Munnar’s attractions and nearby amenities. Guests appreciated the spacious rooms and friendly staff, particularly a notable receptionist. Some reviews highlighted the budget-friendly aspect and decent cleanliness. However, there were significant concerns about unreliable hot water supply, cleanliness of bathrooms, and lack of basic facilities like an in-house restaurant. Guests noted the need for renovations and maintenance to improve overall experiences.