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You are booking hotel for more than 30 days
Chimbali, Pune | 25.3 km from city centre
26 Ratings, 7 Reviews
Last 10 Customer Ratings (Latest First)
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the hotel does not have the facilities as per the charges made
Very poor service hotel staff not supporting and no packed drinking water use normal ro water dinner are not good quilty.
Room: Executive Room
Monarch Express Chakan has replied on Mon Apr 21 15:26:47 IST 2025
Dear Mr.Yadav, Namaste! Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your stay. Your concerns regarding the service, staff support, and water quality have been noted, and we will address them with our team to ensure improvements in these areas. We strive to provide the best experience for our guests, and your input will help us enhance our services. We hope to welcome you back in the future, and we assure you of a better experience next time. Best Regards, Management- Monarch Express Chakan
Terrible Stay
soloThe fare taken from me was nowhere matching the hotel room and service. I was charged 19500 rs for 3 nights in this hotel. You can stay at radisson or equivalent hotel in less than this price. Most pathetic hotel i have ever stayed at. And will not recommend anyone to stay at this hotel. Also please check carefully before booking the hotel, amount and the type of hotel.
Room: Executive Room
Monarch Express Chakan has replied on Mon Jan 27 13:06:56 IST 2025
Dear Mr.Singh, Namaste! We are really sorry to hear that your experience didn’t meet your expectations. We understand how important it is to feel like you're getting good value for your money, and we apologize that you felt the room and service didn’t reflect the price you paid. Your feedback is very important, and we will definitely review the pricing and service. We truly appreciate you taking the time to share your thoughts, and we hope you’ll give us another chance to improve your experience. Best Regards, Management- Monarch Express Chakan
Decent hotel
It was a very comfortable stay. Staff is also good and cooperative. Food quality was also good.
Room: Executive Room
Monarch Express Chakan has replied on Fri Jan 03 11:50:11 IST 2025
Dear Mr.Jeevan, Namaste! Thank you for your kind feedback! We are pleased to hear that you had a comfortable stay and enjoyed the food quality. It's great to know that our staff made a positive impression with their cooperation and service. We hope to welcome you again soon! Best Regards, Management- Monarch Express Chakan
Average Stay
ok
Room: Deluxe Room with Balcony
Monarch Express Chakan has replied on Sat Nov 30 12:24:41 IST 2024
Dear Mr.Robin, Namaste! Thank you for your feedback. We are sorry to hear that your stay was average and did not fully meet your expectations. Your comments are valuable to us, and we will work on improving our services to ensure a better experience for our future guests. We hope to have the opportunity to welcome you again and provide you with a more memorable stay. Best Regards, Management- Monarch Express Chakan
Excellent Stay
Best place to stay and best food. Highly recommended for short term stay. Hygiene level is good and supportive by every staff members.
Room: Deluxe Twin Room
Monarch Express Chakan has replied on Thu Oct 31 13:33:56 IST 2024
Dear Mr. Anbarasan, Namaste! We're delighted to know that you enjoyed your stay and our food. Your satisfaction is our top priority, and we're grateful for your positive feedback about our staff's support and the high level of hygiene. We hope to have the pleasure of hosting you again in the future. Warm Regards, Management - Monarch Express Chakan
Excellent Stay
Hotel location is good easy to find. Room was big, clean sun light enters in the morning time which i like. Staff was polite and helpful including receptionist. Only food was spicy and not upto the mark which they should improve. Thanks. I don't have any
Room: Executive Room With Balcony
Monarch Express Chakan has replied on Tue Sep 10 17:14:33 IST 2024
Dear Mr. Chandel, Namaste! Thank you for sharing your feedback about your stay at our hotel. We're delighted to hear that you found our location convenient, our rooms spacious and clean, and our staff helpful. We apologize for the spiciness of our food not meeting your expectations. We understand that dietary preferences vary, and we'll consider your feedback as we continue to refine our menu options. Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back in the future. Warm Regards, Management - Monarch Express Chakan
Not at all worth the price
businessVery medico-re place with dirty linen and smelling towels. Old mattress which have worn out.
Room: Twin room with Balcony
Monarch Express Chakan has replied on Mon Jul 08 12:08:38 IST 2024
Dear Mr. Varma, Namaste! We appreciate you for taking the time and sharing your detailed feedback on your experience with us. It was indeed a pleasure to have you stay with us. We apologize for the inconvenience caused to you and we regret not meeting your expectations. We are looking into the points highlighted by you and assure you that corrective measures shall be put in place to ensure smooth functionality ahead. The issues you have faced are surely not the standards practiced by our hospitable team. We request you to treat this as an isolated incident. Hope you visit us soon and give us an opportunity to change your experience into a positive one. Warm Regards, Management - Monarch Express Chakan
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