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Banikhet, Dalhousie | 12.0 km from city centre
69 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious and clean rooms, along with polite and quick service from the staff. The food quality is praised, with multiple options available. Many enjoyed the terrace view, adding to their relaxed experience. While there were mentions of power issues and average parking, the overall atmosphere and hospitality make it a decent choice for a stay.
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Poor management and execution
Extremely poor experience. No light during night for 2 hrs. Has to knock doors at reception for good 45 mins before care taker came and switched on the generator. Poor management. For was ok on day one but quality deteriorated on day 2. Overall all not a well maintained property. NOT RECOMMENDED TO ANYONE
Room: Deluxe Room
Excellent Stay
We had an excellent experience during our recent stay at Mist Wood by Terraa Hotels, Dalhousie. Room was very comfortable and cozy. Room Service and staff was very polite, humble and quick. Food served was excellent. Overall an excellent experience 👌
Room: Deluxe Room
Average Stay
Food is very bad
Room: Deluxe Room
I would recommend MakeMyTrip team to survey properly & put the post.
The stay is good. Apart from stay we had booked stay with breakfast which was horrible as their cook doesn’t know how to cook i believe. We were having our dinner in Mall Road & use to come to hotel. There were power cuts & no back up of generator in hotel you have to wait for power to come. They have to still improve a lot.
Room: Deluxe Room
very spacious and clean family room
We booked family room and it was very spacious and clean. Food was also very good. Situated near highway in banikhet
Room: Family suite Room
Excellent stay
coupleExcellent hospitality, rooms were clean and tidy. Had all basic amenities. Lots of food options in menu. Overall very good stay.
Room: Super deluxe room
Good Stay
Good
Room: Family suite Room
Mist Wood By Terraa Hotels has replied on Sat Aug 10 15:20:46 IST 2024
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for choosing to stay with us and giving your valuable feedback and valuable time. I hope you enjoyed it. Please revisit our Hotel!
It was an average stay
familyBreakfast was not good, the deluxe room washroom was small and i had to call multiple times to get soap (toilet kit)
Room: Deluxe Room
Mist Wood By Terraa Hotels has replied on Wed Jul 24 18:34:20 IST 2024
I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you!
Poor Stay
familywe were disappointed by the location of this hotel..although quite before Dalhousie mall road.Room given to us was a family room but was just ok ok not too good.Food was average with very limited option in breakfast and overall service was not that good as compared to money charged to us.so overall not a good experience..as there was also rodents in the hotel room
Room: Deluxe Room
Mist Wood By Terraa Hotels has replied on Wed Jul 24 18:34:38 IST 2024
I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you!
Average Stay
The hotel staff is doing its best to make your stay relaxed and comfortable, however they are competing on a race where the odds are against the. First the location if hotel is not on main road while other hotels are located on the highway itself, secondly the parking of the hotel is a pain and it stinks all the time. No maintenance done here inf-act they have made a trash dump in the parking itself. Sone positives about hotel is the staff and the food. The food is amazing. Rooms are clean and well maintained.
Room: Super deluxe room
Mist Wood By Terraa Hotels has replied on Wed Jul 24 18:41:10 IST 2024
Thank you for choosing to stay with us and giving your valuable feedback and valuable time. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you!
Excellent Stay
The stay was good and staff was polite
Room: Super deluxe room
Mist Wood By Terraa Hotels has replied on Sat Dec 09 13:31:14 IST 2023
Thank you for choosing to stay with us and giving valuable feedback and time. It is always a pleasure to receive positive feedback. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Thank you wood mist
Its really amazing and the staff is very polite and caring, rooms are very clean they all are very friendly
Room: Deluxe Room
Mist Wood By Terraa Hotels has replied on Thu Oct 26 16:45:54 IST 2023
Thank you for choosing to stay with us and giving valuable feedback and time. It is always a pleasure to receive positive feedback. We are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
Terrible experience
familyFirst of all the pictures uploaded is of only rooms due to which lot of people think that it's a nice hotel. It's a bad hotel with dirtiest parking and location in banikhet. No electricity, towels provided were wet incests in the room, terrible breakfast.
Room: Deluxe Room
Mist Wood By Terraa Hotels has replied on Thu Oct 26 16:38:43 IST 2023
I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you
Terrible Stay
Power backup was not properly managed in hotel, we were in dark about 6 hrs at night
Room: Family suite Room
Mist Wood By Terraa Hotels has replied on Thu Oct 26 16:39:02 IST 2023
I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you
Excellent Stay
It was quite awesome.. we reached at hotel on 16:6:23 at 11 pm but d manager managed d dinner at dat time too.. rooms r very spacious nd bathrooms r very good.. services r good …dey will reach u in 2 mins only for nything…
Room: Family suite Room with Front view
Mist Wood By Terraa Hotels has replied on Mon Jun 26 13:35:13 IST 2023
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for choosing to stay with us and giving your valuable feedback and valuable time. I hope you enjoyed well. Please visit our Hotel again..!! Best Regards, Hotel Mist Wood, Dalhousie by TERRAA Hotels. ☎️ Our Hotels- ~ Hotel Mountain Nest, Manali ~ Hotel Mistwood, Dalhousie ~ Rudraksh Riversite Camping, Kasol ~ Corbett D Resort, Jim Corbett
Average Stay
Parking problem electricity malfunction food? average
Room: Family suite Room with Front view
Mist Wood By Terraa Hotels has replied on Thu Oct 26 16:39:55 IST 2023
I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you
Excellent Stay
Hotel is comfortable staff to good food very nice rate high due local in banikat overall good. No need
Room: Deluxe Room with common balcony
Mist Wood By Terraa Hotels has replied on Fri Jun 23 13:39:11 IST 2023
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for choosing to stay with us and giving your valuable feedback and valuable time. I hope you enjoyed well. Please visit our Hotel again..!! Best Regards, Hotel Mist Wood, Dalhousie by TERRAA Hotels
Excellent Stay
I find mist wood dalhousie hotel best as their staff was polite and services was quick. The room were spacious and clean the washroom were have hot water with all the latest amenities. We love the breakfast and dinner and terrace view.
Room: Super deluxe room with front view
Mist Wood By Terraa Hotels has replied on Tue Jun 20 14:30:41 IST 2023
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for a wonderful review, we truly appreciate your trust in us. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future & happy to see that you enjoyed your experience with us. I am sure this feedback will be an encouragement to all of our staff as we strive to improve the quality of our services continuously. Best Regards, Hotel Mist Wood, Dalhousie by TERRAA Hotels. Our Hotels- ~ Shimla - Hotel Mountain Valley View ~ Manali - Hotel Mountain Nest ~ Dalhousie - Hotel Mist Wood ~ Kasol - Rudraksh Riversite Camping ~ Corbett - Corbett D Resort
Holiday special !
It was a pleasant surprise indeed. Our short family vacation planned at an equally short notice turned out to be awesome. Thanks to a comfortable stay at the hotel mistwood, banikhet by terra hotels. The family suite was clean and spacious with all amenities. Food was excellent and all staff was extremely courteous. All this at a reasonable price package. Would suggest to go for it if planning a vacation around dalhousie.
Room: Family suite Room with Front view
Mist Wood By Terraa Hotels has replied on Tue Jun 20 14:31:11 IST 2023
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for a wonderful review, we truly appreciate your trust in us. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future & happy to see that you enjoyed your experience with us. I am sure this feedback will be an encouragement to all of our staff as we strive to improve the quality of our services continuously. Best Regards, Hotel Mist Wood, Dalhousie by TERRAA Hotels. Our Hotels- ~ Shimla - Hotel Mountain Valley View ~ Manali - Hotel Mountain Nest ~ Dalhousie - Hotel Mist Wood ~ Kasol - Rudraksh Riversite Camping ~ Corbett - Corbett D Resort
Excellent Stay
I fine mist wood dalhousie hotel best as their staff was polite and services was quick. The room were spacious and clean the washroom were have hot water with all the latest amenities. We love the breakfast and dinner and terrace view.
Room: Super deluxe room with front view
Mist Wood By Terraa Hotels has replied on Tue Jun 20 14:31:34 IST 2023
Dear Sir, Warm Greetings From Hotel Mist Wood, Dalhousie. Thank you for a wonderful review, we truly appreciate your trust in us. We are glad to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future & happy to see that you enjoyed your experience with us. I am sure this feedback will be an encouragement to all of our staff as we strive to improve the quality of our services continuously. Best Regards, Hotel Mist Wood, Dalhousie by TERRAA Hotels. Our Hotels- ~ Shimla - Hotel Mountain Valley View ~ Manali - Hotel Mountain Nest ~ Dalhousie - Hotel Mist Wood ~ Kasol - Rudraksh Riversite Camping ~ Corbett - Corbett D Resort
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