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Review Of Metropolis Business Hotel0123401234

Panjim, Goa | 1.5 km drive to Panjim Church

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
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    3.3
    Good

    426 Ratings, 167 Reviews

    excellent
    23%
    very good
    32%
    average
    19%
    poor
    12%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 2
    • 4
    • 5
    • 4
    • 1
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.3
    • Cleanliness3.4
    • Value For Money3.3
    • Child Friendliness3.2
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    Reviews Summary

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    The property is centrally located near Panjim's KSRTC stand, making it easy to access local attractions and nearby Miramar Beach. Many guests found the rooms clean and comfortable, particularly praising the friendly staff and good service. However, the property suffers from issues like small room sizes, occasional foul smells, and unreliable lift service. There's no in-house dining, which may inconvenience those expecting meals on-site. Overall, it's a decent choice for budget travelers looking for a convenient location.

    Sort by:

    Positive first
    2.0

    Bad experience

    tanay p.solo

    Location was good but hotel itself is not good. Rooms are ordinary and not clean. AC was not working.

    Travel Month: Sep 2025

    Room: Jade

    Metropolis Business Hotel has replied on Tue Sep 23 15:53:52 IST 2025

    Dear Tanay, Thank you for sharing your feedback. We're glad you liked the location, but we sincerely apologize for the issues you experienced with the room and AC. Cleanliness and comfort are very important to us, and it sounds like we missed the mark during your stay. We’ll definitely look into the AC issue and address the cleanliness concerns with our team. We appreciate your input and hope to have the opportunity to provide a better experience next time. with regards, Metropolis Business Hotel.

    1.0

    Don’t come here

    aman b.solo

    Nothing good gonna come staying with them. They will be charging things like they are never gonna get new costumers. Terrible service, terrible charges. I stayed there for 5 days, no room cleaning came. For cab services they charge their commission as well. Too expensive to stay with this very very cheap service. They don’t know how to handle guest. Veryyy veryyy poorrrrrr.

    Travel Month: Aug 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Thu Sep 18 11:22:24 IST 2025

    Dear Aman, We’re sorry to hear about your experience and regret the inconvenience caused. Your feedback has been noted, and we will work on improving our services for future guests. With regards, Metropolis Business Hotel

    2.0

    Poor Stay

    yash a.

    Location - Excellent That’s it… Nothing else was Good… Small Rooms Smaller Bathrooms Linen Bad Stink Pillows & Bed Sheets Stained and unwashed… Never Going again…

    Travel Month: Aug 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Tue Aug 26 18:28:52 IST 2025

    Dear Yash, We are sorry to hear that your experience didn't meet expectations. Your feedback is important, and we truly appreciate you sharing it. We take cleanliness and comfort very seriously, so we’ll be addressing the concerns you’ve raised with our team right away. We understand how disappointing it can be when things don’t go as expected, and we sincerely hope you’ll reconsider visiting us again in the future for a better experience. Thank you for bringing this to our attention. With regards, Metropolis Business Hotel.

    4.0

    Good Hotel in Market

    manish j.solo

    Hotel location in the Panjim Market area. Small but beautiful rooms along with basic amilitie. Helpful staff.

    Travel Month: Aug 2025 (5-Night Stay)

    Room: New Jade

    • user photos
    • user photos
    • user photos

    Metropolis Business Hotel

    Dear Manish, Thank you for your review! We're glad you enjoyed the location and found the rooms beautiful and well-equipped. It’s great to hear that our staff was helpful as well. We hope to welcome you back soon for another comfortable stay! 😊 with regards, Metropolis Business Hotel

    1.0

    worst stay ever

    pruthvi b.family

    Worst staff and worst people’s hotel. Kindly never suggest any people this hotel. Staff worst worst quality rooms and building

    Travel Month: Aug 2025

    Room: New Jade

    • user photos
    • user photos

    Metropolis Business Hotel

    Dear Pruthvi, We apologize for not meeting your expectations. We would have appreciated a proper feedback so that we could have worked on it. We do not see any issues in the photos attached and our staff strives to provide good service to make your stay pleasant. With regards, Metropolis Business Hotel

    1.0

    Terrible Stay

    faisal p.solo

    stafs is rude. even if i checked in by 1am wont give even extra 30 mim of extra checkout. keeps calling..even when the hotel is full empty. never staying here agai n

    Travel Month: Aug 2025

    Room: Jade

    Metropolis Business Hotel has replied on Wed Aug 20 16:24:16 IST 2025

    Dear Faisal, We're sorry to hear about your experience. While we do our best to honor late check-out requests, they depend on availability and operational needs. We apologize if our communication felt intrusive and will work on improving that. Thank you for your feedback. Best regards, Metropolis Business Hotel

    2.0

    Poor Stay

    ritesh k.solo

    Lot of noise coming from adjacent rooms. Tap was not working properly. No one responding from reception

    Travel Month: Aug 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Wed Aug 20 16:25:50 IST 2025

    Dear Ritesh, We sincerely apologize for the inconvenience you faced during your stay. Your concerns regarding noise, maintenance, and lack of response from reception are being taken seriously and will be addressed with our team. Thank you for bringing this to our attention. Best regards, Metropolis Business Hotel

    4.0

    Good Stay

    rawish k.group

    very nice hotel and staff was also helpfull. but at the time of booking they show free drinking water..but give only two 500ml water bottel... very nice hotel and staff was also helpfull. but at the time of booking they show free drinking water..but give only two 500ml water bottel...

    Travel Month: Jul 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Mon Aug 04 12:31:30 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for your feedback! We're glad you liked the hotel and found the staff helpful. We apologize for the confusion regarding the complimentary water. We look forward to welcoming you soon! With Warm Regards, Metropolis Business Hotel and Team

    4.0

    Good Stay

    pankaj m.

    hotel was good staff was good, supportive. location is Lil inside the city but no issue , bus available from Panjim to nearest bus stops I have not tried food here so can't say room was clean, neat, ac tv all electronics ware working good 1st trip to Goa (buisness trip ) 1st hotel budget friendly room size was small...but it's ok you cant expect more in less 4.5/5

    Travel Month: Jul 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Sat Jul 12 13:29:09 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel! Thank you for sharing your detailed feedback. We are glad to know you had a comfortable stay and appreciated our supportive staff, cleanliness, and facilities. We're happy your first hotel experience in Goa was a pleasant one. We understand your comment about the room size and truly appreciate your understanding, considering the budget-friendly nature of our property. It's great to hear that location and connectivity worked out well for you. We look forward to welcoming you again on your next visit to Goa! With warm regards, Metropolis Business Hotel and Team

    1.0

    Terrible Stay

    tcs y.

    They don't have basic customer service 2 .no hot water it was not tat I visited once it was my 4th time all time no hot water 3. No lift services. 4. Very bad staff and the guy in reception is very terribl 5. Worst hotel

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Emerald Suites

    1.0

    Terrible Stay

    pranay m.family

    we have book sapphire room , ac is not working properly and we ask for toiletries to reception/ Housekeeping staff then they said that is chargeable. worst experience we had face.

    Travel Month: May 2025

    Room: Sapphire Suite

    Metropolis Business Hotel has replied on Wed May 28 17:35:49 IST 2025

    Dear Guest, We’re sorry to hear about your experience with the AC and the issue regarding toiletries. This is not the standard we aim to provide. Your feedback is noted, and we’re working to improve our services. We hope to have the chance to serve you better in the future. Best regards, Metropolis Business Hotel and Team

    5.0

    Excellent Stay

    advocatepradeep j.

    Yes

    Travel Month: May 2025

    Room: Jade

    Metropolis Business Hotel has replied on Mon May 26 15:02:23 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for giviung us positive review. We are glad you had a good stay. Do visit us again. With warm regards, Metropolis Business Hotel and Team

    4.0

    Good Stay

    nishanth s.group

    It was a pleasant stay. Situated right at the heart of the city, this property makes it very convenient to ferry ourselves to almost all the tourist destinations.

    Travel Month: Mar 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Mon May 19 16:04:51 IST 2025

    Dear Guest, Greetings Metropolis Business Hotel! Thank you so much for your kind words! We're delighted to hear that you had a pleasant stay and found our central location convenient for exploring the city's attractions. We hope to welcome you back again soon for another enjoyable visit! With regards, Metropolis Business Hotel and Team

    2.0

    Not happy with the stay no house keeping facility

    altaf s.couple

    No services wrong room was given other then the booked room small space no fridge was there asit was mentioned in amenities while booking no room

    Travel Month: May 2025 (3-Night Stay)

    Room: Sapphire Suite

    • user photos
    • user photos
    • user photos

    Metropolis Business Hotel has replied on Mon May 19 16:03:25 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel! We apologize for not meeting your expectation but we would like to clarify that sapphire suite's don't have fridge as an amenity. Other than that w have noted your ratings and we'll work on improving the services. With regards, Metropolis Business Hotel and Team

    5.0

    Business Trip

    pallabi c.business

    It was a business trip to Goa. The staff is courteous and hospitable. Property is on the main street and thus won't be an issue to locate it. Overall, it was a pleasant stay.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Jade

    Metropolis Business Hotel has replied on Thu May 08 15:42:32 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel! Thank you for taking the time to share your feedback. We're delighted to hear that you had a pleasant stay during your business trip and appreciated our courteous staff and convenient location. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to Goa! With regards, Metropolis Business Hotel

    5.0

    Excellent Stay

    safeer p.family with 1 kid

    The hotel is near to panjim ksrtc stand. Miramar beach is very near to the hotel. Currently there is no canteen facilities. But you can order from the menus kept at the room. Rooms are not that spacious but its clean.

    Travel Month: Apr 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Mon Apr 21 15:00:49 IST 2025

    Dear Guest, Greetigs from Metropolis Business Hotel!! Thank you for sharing your feedback with us. We're pleased to know you found our location convenient, especially with Panjim KSRTC stand and Miramar Beach nearby. We’re glad you appreciated the cleanliness of the rooms and found the in-room dining option useful. We’ve noted your comments regarding room size and the absence of a canteen facility, and we truly value your suggestions as we continue to improve our services. Looking forward to welcoming you again on your next visit to Goa! With warm regards, Metropolis Business Hotel and Team

    3.0

    Average Stay

    sharnu s.family with 1 kid

    Food- average Location- prime Facilities- poor

    Travel Month: Apr 2025

    Room: Jade

    Metropolis Business Hotel has replied on Fri May 02 13:37:02 IST 2025

    Dear Guest, We’re glad to hear you appreciated the prime location of our property. We regret that the food and facilities did not meet your expectations. Your comments are important to us, and we will work on improving these areas to enhance the overall guest experience. With regards, Metropolis Business Hotel and Team

    1.0

    Terrible Stay

    tcs y.

    Very bad staff and un disciplined

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Emerald Suites

    Metropolis Business Hotel has replied on Fri May 02 13:36:25 IST 2025

    Dear Guest, We deeply apologize for the behavior and lack of discipline you experienced with our staff. This is certainly not the level of service we strive to provide, and we will address this matter with our team to ensure a more professional and respectful environment for our guests. Your feedback is important to us, and we appreciate your input as we work to improve. With regards, Metropolis Business Hotel and Team

    1.0

    Terrible Stay

    rajesh g.business

    it was worst experience room are too small .even they not provide towel and toiletries.if you want tea you have to go outside.

    Travel Month: Apr 2025

    Room: New Jade

    Metropolis Business Hotel has replied on Fri May 02 13:35:56 IST 2025

    Dear Guest, We’re truly sorry to hear that your experience did not meet expectations. We apologize for the room size and the lack of basic amenities such as towels and toiletries. Additionally, we regret the inconvenience caused by not having tea service available in the room. Your feedback is valuable, and we will take it into consideration to improve our services and facilities. We hope to provide you with a better experience in the future. With regards, Metropolis Business Hotel

    5.0

    Excellent Stay

    ayush k.

    It was a very good experience. The hotel was good , staff members helped us.

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Jade

    Metropolis Business Hotel has replied on Wed Apr 09 16:04:00 IST 2025

    Dear Guest, Greetings from Metropolis Business Hotel!! Thank you for your positive feedback! We’re thrilled to hear you had a great experience. Our staff is always happy to assist, and we look forward to welcoming you back on your next visit! With warm regards, Metropolis Business Hotel and Team

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