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Review Of MAYFAIR TOWER

Hussainpur, Kolkata

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    109 Ratings, 25 Reviews

    excellent
    21%
    very good
    32%
    average
    22%
    poor
    6%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 4
    • 5
    • 5
    • 3
    • 4
    • 2
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Comfortable stay with clean rooms and polite staff.
    • Convenient location, close to the upcoming Metro station.
    • Food quality is appreciated, although there are limited options.
    • Some rooms reported as small with cleanliness issues.
    Read more

    Sort by:

    Positive first
    5.0

    Excellent Stay

    swastik.couple

    the hotel is very nice and as a guest i feel so well over there and the hotel room are so clean

    Travel Month: Oct 2025

    Room: Premium

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    sumanta k.

    Mayfair Tower offered a comfortable stay with clean rooms and polite staffs. The location was convenient and easily accessible. Although there were limited options in the drinks section, food quality on the other hand was really good, and the resturant service was prompt. Overall, a nice experience for the price.

    Travel Month: Oct 2025

    Room: Executive

    5.0

    great

    sureshkumar a.family with 1 kid

    great experience overall, Staffs are courteous and polite.Well maintained. great experience overall, Staffs are courteous and polite.Well maintained.

    Travel Month: Aug 2025 (3-Night Stay)

    Room: DELUXE

    3.0

    Average Stay

    mvemjsun d.business

    Average hotel in room cleanliness, and close to the upcoming Metro station close to the market place of around half a kilometre

    Travel Month: Apr 2025

    Room: DELUXE

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Experience

    subhankar h.couple

    Very small Room and dirty wash room with bed sheets. bed smell is very bad. overall terrible experience.

    Travel Month: Apr 2025

    Room: DELUXE

    • user photos
    • user photos
    • user photos
    3.0

    okay ok

    priya k.family

    The hotel is good and clean but their own rules are different from other hotels, so we have faced problems for room cancellation and family member addition. In complimentary breakfast they have not given much options.

    Travel Month: Mar 2025

    Room: Premium

    4.0

    Good Stay

    rajiv s.

    Good service's and clean rooms

    Travel Month: Mar 2025

    Room: Executive

    5.0

    Excellent Stay

    nagaraj b.

    very clean and service very good 👍👍👍

    Travel Month: Mar 2025

    Room: DELUXE

    1.0

    Not satisfactory

    anwesha b.loyalty-iconfamily

    Good location. Old room and stained bedsheets. The walls are in terrible condition. Do not book executive rooms as all rooms are same. Breakfast is less than average.

    Travel Month: Feb 2025

    Room: Executive

    MAYFAIR TOWER has replied on Mon Feb 17 13:31:53 IST 2025

    Hi Ms. Bhattacharjee, Hope you are doing well. Unfortunately you have faced trouble during your stay. we regret for the same. But you never informed anything during your stay. Definitely next time we will give you better service.

    4.0

    Hotel

    shashi s.solo

    Good and comfortable stay................... ................ ................ ................

    Travel Month: Jan 2025

    Room: Premium

    5.0

    Great experience staycation

    sudhasatya m.couple

    The rooms are good. Food is too good. Staffs are helpful. Tv was not working. Location is also safe.

    Travel Month: Dec 2024

    Room: DELUXE

    1.0

    Terrible Stay

    mouli p.couple

    Had a terrible stay at this hotel, we reached the hotel at 12.10 PM however they provided us room at around 1.00 PM. The room was also not the best, old stained sofa, broken cover of exhaust fan in the washroom, malfunctioned geyser, bended ceiling fan blades, no wardrobes to keep clothes, broken washroom lock which doesn’t work properly, nor the room door locks properly. On top of it extremely misbehaving hotel staff.

    Travel Month: Dec 2024

    Room: Executive

    4.0

    good for shot stay.

    anirban m.couple

    the room was bit small but rest service are good recommended . the hotel location is very convenient.

    Travel Month: Dec 2024

    Room: DELUXE

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    gouri m.

    Room was good. Stay was comfortable but the only lack is food. Food was not good. And they don't allow outside food also.

    Travel Month: Nov 2024

    Room: Premium

    • user photos
    1.0

    Poor quality room / reception staffs impolite / terrible experience

    soham b.loyalty-iconcouple

    Poor room quality, entire room loudly represents of unclean sheets, ac doesn’t work, staff at reception are definitely not customer centric and breakfast is pathetic with only 2 food options - cold and probably a day old noodles and bread. On a lighter note, they presented bananas as a main dish option too! loll )

    Travel Month: Nov 2024

    Room: DELUXE

    5.0

    Excellent Stay

    aniruddha a.

    The hotel was nice. The staff was good and friendly. Cleanliness was maintained.

    Travel Month: Nov 2024 (6-Night Stay)

    Room: DELUXE

    1.0

    Terrible Stay

    brotish k.

    I stayed at hotel mayfair tower from 4th to 6th october. I booked a deluxe room. Here are some info's one should know before booking: it was written that the room had a balcony, but to our surprise when we checked we saw its a really small room and had no balcony. 2. The mattress is the worst. The spring of the mattress are all out and you cant sleep properly. The spring protruding out of the mattress really hurts while you sleep on those. 3. They didn't do any room cleaning despite our 2 days stay at the property. When we complained about this they said we only do room cleaning around 2 p. M, and since we went out they couldn't do that. Firstly they didn't inform us before hand and secondly they do this purposely cause most of the guests are out during the mid hours of the day. Cheap way to save their cleaning cost. 4. The entire hotel is going through some work and it's very loud noises throughout the day. And since the rooms are not sound proof the outside construction noise is quite disturbing. Overall a terrible experience. Won't recommend this to anyone.

    Travel Month: Oct 2024

    Room: DELUXE

    1.0

    Very poor let service

    amitesh p.group

    Very very poor service

    Travel Month: Jul 2024

    Room: Premium

    1.0

    Poor hotel poor ser

    supratim.business

    Service very very poor. In morning i asked for tea but no one served that neither told anything. Hotel quality is also very poor. No toiletries provided

    Travel Month: Jul 2024

    Room: DELUXE

    3.0

    Average Stay

    niraj k.loyalty-icon

    Evaryday breakfast has not available, and no more quality in breakfast, only 1 piece banana, 1 bread and single egg.

    Travel Month: May 2024

    Room: DELUXE

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