The property's location is convenient and easily accessible, being close to the railway station and bus stand. However, guests have reported issues with cleanliness, particularly in the bathrooms, with cockroaches and other pests being a common problem. Some guests have also reported poor service, with staff being unresponsive to requests and complaints. On the positive side, the property's staff are generally friendly and helpful, and the rooms are spacious and comfortable. The food is average, but the breakfast is good.