My stay at the hotel was extremely disappointing. The management was unprofessional and indifferent, failing to address guest concerns. The staff was untrained, slow, and unresponsive, with poor housekeeping and unreliable basic amenities like hot water and wi-fi. The rooms were unhygienic, and service was inconsistent, making the stay uncomfortable. The dining experience was equally frustrating, with a limited menu, long wait times, and cold, tasteless food. Room service was slow and inefficient, often delivering incorrect or incomplete orders. Many advertised amenities were either unavailable or poorly maintained, adding to the inconvenience. Overall, this hotel does not prioritize guest satisfaction. Poor management, bad service, and lack of cleanliness make it a terrible choice. *i strongly recommend avoiding this place and choosing a better alternative*
Lemonwood Suites, Tingre Nagar has replied on Tue Feb 18 07:04:35 IST 2025
Thank you sir for your valuable feedback,
we regret for the inconvenience caused to you during your stay.
we considered your request to change room ,Wifi ,hot water is 24/7 available and its working properly, basic amenities which are mentioned in the service list those things are provided. some of the reviews are unjustifiable.
Thank you sir.