Hotel was not cleaned. There was no trained staff. Room service is very poor. Outer side of Dholpur. Transportation is not available. Railway station is so far and bus station also not nearest. Room was big but bathroom was not cleaned. There no towel, hair oil soap etc.
Kenth Hari Resort Dhaulpur by ShriGo Hotels has replied on Thu Feb 24 20:20:51 IST 2022
Dear Dharmpal Bishnoi,
Thank you for taking the time to share your comments with us and for choosing SHRIGO HOTELS & RESORTS as your accommodation choice.
I am truly disheartened to note that our services doesn’t meet your expectations. Please share your experience with us at reservations@shrigohotels.com and i will directly address your feedback to take this up strongly with the team and avoid such recurrences in service. Please do accept my sincere apologies for the same.
Thank you once again for your constructive comments. These will certainly enable us to improve the quality of our services to better meet the needs of our guests. We look forward to welcoming you again soon to SHRIGO HOTELS.
With Best Regards,
Sudhir Awasthi, CEO - SHRIGO HOTELS