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Purulia, Purulia
92 Ratings, 36 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Experience
Overall Experience is excellent Staff behaviour very cooperative food quality also awesome But it's my think need to clean pool daily
Room: Executive Deluxe with Balcony
JHARNA RESORT has replied on Wed Oct 29 17:26:59 IST 2025
Dear Mr Om Prakash Singh, Thank you for your feedback. We are glad you enjoyed our staff and food. We appreciate your suggestion about daily pool cleaning and will work on improving it.
Excellent Stay
Service And Staff Behaviour was SuperB and Friendly Too. I would recomend everyone to visit Jharna Resort
Room: Deluxe Room with Balcony
JHARNA RESORT has replied on Wed Aug 27 17:13:25 IST 2025
Dear Mr Vivek Routh, Thank you so much for your kind words and recommendation. We are thrilled you enjoyed the service and staff hospitality. Looking forward to welcoming you back to Jharna Resort.
horrible
pool and surround area too bad . Rooms too small . Giving more preference to pool local visitors . not maintaining the hygienity
Room: Cottage with Balcony
JHARNA RESORT has replied on Wed Jul 30 17:40:05 IST 2025
Dear Mr Gautam Gupta, We are truly sorry to hear about your experience. Your concerns regarding pool hygiene, room size, and guest management are noted. We'll work on improving cleanliness and ensuring better service for all our guests. Thank you for your feedback.
Excellent Stay
Property is good. Ideally located, staffs are good. specially the General Manager. Good People Good Food Good Environment. Just fabulous
Room: Executive Deluxe with Balcony
JHARNA RESORT has replied on Fri May 23 16:36:25 IST 2025
Dear Mr Pankaj Chatterjee, Thank you for the fantastic review. We're glad you appreciated the location, staff, especially the General Manager and the overall environment. Looking forward to your next visit.
Excellent Stay
MMT has provided very good offer with perfect details.
Room: Deluxe Room with Balcony
JHARNA RESORT
Dear Mr Salil kumar Pathak,Thank you for your feedback. We're glad to hear that you had a great experience with the offer from MMT and the details provided. We hope to continue offering you great deals in the future.
Excellent Stay
The property is beautiful.The hospitality of the staff and the food both are excellent. Highly recommended for anyone who wants a few days of peace and calmness.
Room: Deluxe Room with Balcony
JHARNA RESORT has replied on Wed May 07 15:33:02 IST 2025
Dear Mr Arunisha Bar,Thank you for your wonderful review. We're thrilled to hear you enjoyed the property, the hospitality of our staff, and the food. We're so glad you had a peaceful and calming experience. We truly appreciate your recommendation and hope to welcome you again soon.
Good Stay
Location good, services and amenities all good 👍 but food no room services. Beautiful view from the room
Room: Deluxe Room with Balcony
JHARNA RESORT has replied on Fri Apr 04 17:20:51 IST 2025
Dear Mr Lawiki Shullai,Thank you for your feedback . We’re glad to hear you enjoyed the location, services, and amenities, as well as the beautiful view from your room. We apologize for the lack of room service and will definitely consider this for future improvements. We hope to welcome you back soon for another great experience.
Good Stay
The service was really good and quite quick. The property is neat and clean. In food, veg option was really good but quantity is bit less. An event was organized by property management which was good.
Room: Executive Deluxe with Balcony
JHARNA RESORT has replied on Sat Mar 29 16:19:38 IST 2025
Dear Mr Biswajit Ghosh,Thank you for your feedback. We're glad to hear you enjoyed the service, cleanliness, and the event organized by our team. We appreciate your suggestion on the food quantity and will definitely look into it. Hope to welcome you again soon.
Excellent Stay
Room, food & service really excellent.
Room: Deluxe Room with Balcony
JHARNA RESORT has replied on Sat Mar 29 16:20:19 IST 2025
Dear Mr Arunava Bar,Thank you for your kind words. We're thrilled to hear you had an excellent experience with the room, food, and service. We hope to welcome you back soon.
Average property with below average service quality
familyVery average property with smaller room and untrained staffs. The property is clean. Breakfast spread is fine but the capacity to accommodate is insufficient. Overall the services quality is below average in the price bracket!
Room: Executive Deluxe
JHARNA RESORT has replied on Thu Jan 02 17:53:46 IST 2025
Dear Mr Samrat Sengupta,Thank you for sharing your feedback. We're sorry to hear that your experience didn't meet expectations. While we're glad you found the property clean, we apologize for the issues with room size, staff training, and breakfast capacity. We value your input and will work on improving these areas to enhance the overall guest experience.
Average Stay
Staff is not trained. There was no buffet breakfast. It was as per order with fixed nenu. Infra was good and clean.
Room: Executive Deluxe
JHARNA RESORT has replied on Tue Dec 17 17:30:48 IST 2024
Dear Mr Jesim Uddin Ahmed,Thank you for your feedback. We apologize for the inconvenience caused by the staff and breakfast setup. We appreciate your comments on the infrastructure and cleanliness, and we’ll work on improving staff training and breakfast options to enhance the experience for our guests.
Jharna resort purulia : a lovely experience
Excellent behaviour and service, very friendly attitude. Has the attitude to attend a medical emergency.
Room: Deluxe Room
JHARNA RESORT has replied on Wed Nov 27 15:10:46 IST 2024
Dear Mr Debabrata Chakraborty, Thank you for sharing your experience at Jharna Resort! We're thrilled to hear you had a lovely stay and appreciated the excellent service and friendly staff. We're also glad to know the team was helpful in attending to a medical emergency. We hope to welcome you back soon!
Excellent Stay
Just awesome stay. Room was clean, good service by housekeeping. Excellent behaviour by all staffs. Only food price is very high than market only suggestion is if management thinks about the food price it will be very helpful for maximum visitors thank u
Room: Deluxe Room
JHARNA RESORT has replied on Wed Oct 09 15:08:25 IST 2024
Dear Mr. sumon kundu , Thank you for your fantastic review! We’re thrilled you had an awesome stay and appreciated the cleanliness and service. We value your suggestion about food pricing and will pass it on to management. Thank you, and we hope to welcome you back soon!
Excellent Stay
Excellent hotel
Room: Executive Deluxe
JHARNA RESORT has replied on Wed Oct 09 15:09:42 IST 2024
Dear Mr. RAKESH MALHOTRA , Thank you for your kind words! We’re thrilled to hear you had an excellent experience. We hope to see you again soon!
Good Stay
The perfect place, very comfortable and warm room. Plenty of electric sockets to charge my devices and work with my laptop. Great tv and really excellent hot shower, so easy to use. Friendly staff and fantastic breakfasts. I love the this resort. The resort is very central within easy reach of shops, eating places and trams,. I will certainly be back
Room: Cottage
JHARNA RESORT has replied on Thu Sep 05 17:38:01 IST 2024
Dear Ms Nidhi Agarwal, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Wonderful stay
coupleWe stayed here for one day and checked out the next day. The photos in makemytrip do not justify the beauty of this resort and its rooms. I and my husband stayed in executive deluxe room and also saw the other rooms. Trust me, the rooms are beautiful and very well maintained. And the overall standard of the resort is extremely good. The staff behaviour is very good and pleasing. From the time we entered the resort and we checked out, everything was so smooth. We will come back here again and i highly recommend this resort.
Room: Executive Deluxe
JHARNA RESORT has replied on Wed Aug 28 17:34:06 IST 2024
Dear Ms Kamini Sen, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area Again soon,I'm looking forward to having you again as a guest in our hotel.
Excellent Stay
5. The stay was excellent with very good facilities, wonderful service by the staff. Rooms were extremely clean and comfortable, staff were welcoming and responsive.
Room: Cottage
JHARNA RESORT has replied on Wed Aug 28 17:34:38 IST 2024
Dear Ms Damini Ghosh, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Excellent Stay
Stay was awesome foods was good stay was good but food prices are little high
Room: Deluxe Room
JHARNA RESORT has replied on Wed Jul 24 16:41:40 IST 2024
Dear Mr Vikash Kumar, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.Take care!
Excellent Stay
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel.
Room: Executive Deluxe
JHARNA RESORT has replied on Wed Jul 24 16:42:09 IST 2024
Dear Rintu Ganguly, thank you for your feedback regarding your stay at our Hotel. It truly helps us to serve you better. It is always encouraging for us to learn that our guests are satisfied with our Hotel stay as it is what we strive for everyday.
Excellent Stay
Overall ambience of the resort is extremely well staff behaviour and service is very good love to stay this place
Room: Deluxe Room
JHARNA RESORT has replied on Mon Jul 15 17:41:49 IST 2024
Dear Mr.Gourav, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
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