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Clock Tower Road, Ludhiana | 2.6 km drive to Feroze Gandhi Market
123 Ratings, 49 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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The property has mixed feedback from guests. Many appreciate the friendly and helpful staff, clean rooms, and good location. However, several reviews mention issues like non-working AC, poor food quality, no lift access, and mismatched room photos. Some guests found the breakfast options limited, and several were disappointed with extra charges and lack of basic amenities. Overall, a blend of positive and negative experiences.
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Average Stay
prooery was not good AC was not working staff was not cooperating early morning took extra chg almost tarriff of the one more day they suggest me to cancel if I want to cancel booking
Room: Economy Room
Itsy Hotels P Grand has replied on Wed Oct 15 14:29:56 IST 2025
Dear Laxman Doiphode, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Excellent Stay
a neat n clean place with a very warm n helpful staff enjoyed the stay......its centrally located n very easy to approach
Room: Economy Room
Itsy Hotels P Grand has replied on Thu Oct 02 01:18:56 IST 2025
Dear Kanwar Singh, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Thank you for appreciating our staff and the hotel. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hospitality Ventures
Food quality and hygiene
Food quality is not upto mark. They don't have kitchen and no options for breakfast. Vessels were not cleaned properly
Room: Superior Room
Itsy Hotels P Grand has replied on Fri Aug 29 18:26:49 IST 2025
Dear Mohit Sharma, Thank you for choosing us and taking out time to share your valuable feedback. We will definitely put in our best efforts to improve the food experience as suggested by you. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures
Terrible Stay
don't suggest booking at this hotel, pictures are only displayed, when u go to check in, found different, Even staff also not coperative.....
Room: Economy Room
Itsy Hotels P Grand has replied on Fri Aug 15 12:13:08 IST 2025
Dear Mukesh Soni, Thank you for your review. Please accept our sincere apologies for the inconvenience caused to you during your stay with us. This is not the kind of experience we want to provide to our guests. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I hope you will give us further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures
Average Stay
My simple submission as you are a brand and don't have to promote cheap hotels
Room: Economy Single Room
Itsy Hotels P Grand
Dear Shubham Sharma, Thank you for choosing to stay with us and for taking the time to share your feedback. We would like to know more about the improvement areas so that our team will be able to take appropriate action. Please do write to us or call us at the details given on Treebo's website. Thank you very much and we look forward to further opportunities to serve you better. Best Wishes Treebo Hospitality Ventures
Great Sta
I really enjoyed my time here. The staff was friendly and helpful, the room was clean and comfortable, and the location was perfect. Breakfast was tasty with plenty of options. Overall, a great stay—I’d definitely come back!
Room: Standard Room
Itsy Hotels P Grand has replied on Sat Mar 29 22:41:57 IST 2025
Dear Navnidh Kaushal, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. Thank you very much and we look forward to welcoming you again. Best Wishes, Treebo Hotels
Poor Stay
Very bad experience hotel ke ander pani sahi se nahi aata aane jaane ke liye rasta nahi hai but bande theek hai waha k
Room: Standard Room
Itsy Hotels P Grand has replied on Sat Mar 08 22:58:11 IST 2025
Dear Aditya, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Terrible Stay
Very bad and smelling room even the rooms dore couldn't be locked, tea was bearing served in cracked cups. Non cooperative staff. Very bad room service. We had the worst experience of our life.
Room: Standard Room
Itsy Hotels P Grand has replied on Sat Mar 08 22:58:23 IST 2025
Dear Gurmeet, Thank you for sharing your feedback. We apologize for any inconvenience and have shared your concerns with our team. We regret falling short and hope to serve you better next time.
Average Stay
Room pictures dont match the photos shown and hospitality was great
Room: Economy Single Room
Itsy Hotels P Grand has replied on Wed Feb 05 10:46:43 IST 2025
Dear Rahul Maheshwari, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our services. We will definitely look into the concern highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Average Stay
My rating is 3. Room was on the 3rd floor. There was no lift. No windows in the room
Room: Deluxe Room
Itsy Hotels P Grand has replied on Wed Feb 05 10:47:22 IST 2025
Dear Samir Jain, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing the issue highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hotels
Not good required lot of improvement
Rooms are very small entrance is very small not easily located service was not good food is okay service is average
Room: Economy Single Room
Itsy Hotels P Grand has replied on Wed Feb 05 10:48:05 IST 2025
Dear Subhash Singh, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Its y p grand is too grand and very good service
Good service and breakfast with aloo parata was too good. I suggest automobile sector to book this hotel
Room: Economy Single Room
Itsy Hotels P Grand has replied on Wed Feb 05 10:49:08 IST 2025
Dear Md Salman Khan, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our service and the breakfast. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hotels
Very poor quality room.
Very poor quality room. Dirty. Bed sheet quality is bad. House keeping. Room reception ok. Parking issue
Room: Economy Single Room
Itsy Hotels P Grand has replied on Wed Feb 05 10:48:28 IST 2025
Dear Ankit Gumber, Thank you for choosing to stay with us and sharing your feedback. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels
Average Stay
ok ok environement service is good food rates are sky high but you can order online people need to climb two floors for the hotel room so be prepared before booking breakfast is served in the room with no choice and only Paratha with tea. overall this hotel should be in the range of 800 to 1500 per night / not more than that
Room: Superior Room
Good Stay
Hotel was good but food too costly, airtel mobile signal and wifi signal not properly work, rest aal okay
Room: Economy Single Room
Itsy Hotels P Grand has replied on Wed Nov 13 18:28:27 IST 2024
Dear Shushank Saxena, Thank you for choosing to stay with us and sharing your valuable feedback. We are glad that you enjoyed your stay with us. Thank you for appreciating the hotel. We will certainly look into the concerns highlighted by you. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again during your future travels. Best Wishes, Treebo Hotels
Comfortable stay. Hygiene place, quick service, didnt have food so no idea
The staff was very good and professional. The room was cleaned properly. It was on the road so connectivity is also good
Room: Standard Room
Itsy Hotels P Grand has replied on Fri Oct 11 18:15:20 IST 2024
Dear Guest Thank you for your wonderful review. We're overjoyed to hear our staff was able to meet your expectations. Cleanliness and good connectivity are priorities for us. Your satisfaction validates our efforts. Your patronage is appreciated! Best Regards, Hotel General Manager, Itsy By Treebo - P Grand
Poor Stay
Stay was not so good, room was smelly and walls aren't well breakfast disappointed me they mentioned 2 main course but they give only cold stale parsthas
Room: Single Room
Itsy Hotels P Grand has replied on Thu Oct 10 21:15:16 IST 2024
Dear Guest We're really sorry to hear about your experience. It isn't the standard of service we aim to provide. Steps are being taken to rectify the issues with room and breakfast quality. We promise a superior experience on your next stay. Best Regards, Hotel General Manager, Itsy By Treebo - P Grand
Non cooperative at rece
businessFront desk manager was not at all cooperative. I reached at 9. 30 am. And instead of having available room they denied and replied that they cannot allot me room before 12. One of the person sitting at reception told me that i need to pay extra if i need room now. Then the other person sitting there told me that they will give a small room just to get freshen up. That also after charging extra cost. So any one is thinking of booking this hotel, please remember that if your arrival time is after 12 noon then only book this hotel.
Room: Deluxe Room
Itsy Hotels P Grand has replied on Tue Sep 24 03:15:11 IST 2024
Dear Guest Thank you for sharing your feedback. We are sincerely sorry for any inconvenience caused due to the check-in timing. Our hotel policy does state that check-in time begins at 12 pm, however, we regret any misunderstanding over providing early check-in services. The additional fee associated is aimed at ensuring the room is prepared for you immediately after the previous guest has checked out. We are equally sorry if we could not provide the expected cooperation, as delivering superior service is our top priority. Please allow us to make it up to you on your next visit. Best Regards, Hotel General Manager, Itsy By Treebo - P Grand
Not a good choice to sta
As comp-airing pricing room was very small direct sunlight was coming and smell was coming inside room and bathroom under bed lot of garbage
Room: Standard Room
Itsy Hotels P Grand has replied on Mon Sep 23 00:15:16 IST 2024
Dear Guest I'm truly sorry for the inconvenience experienced during your stay. I apologize for the room condition, smell and cleanliness. It's not the experience we aim to provide. We'll remedy this immediately. Best Regards, Hotel General Manager, Itsy By Treebo - P Grand
Good service
Good. The team is attentive, great hospitality. Thanks
Room: Economy Room
Itsy Hotels P Grand has replied on Sun Aug 18 21:31:34 IST 2024
Dear Guest We're thrilled to know our attentive team and hospitality met your expectations. Thank you for your high rating and kind words. Your feedback inspires us to serve better. Best Regards, Hotel General Manager, Itsy By Treebo - P Grand
Ferozepur Road
Ayali Khurd
Ferozepur Road
Pakhowal Road
Mehat
Bugipura
Haibowal Kalan
Thakkarwal
Focal Point
Sector 39-A
Old Ludhiana
Civil Lines
Ferozepur Road
Ferozepur Road
Jawaharnagar
Focal Point
