Guests have highlighted a mix of experiences at the property. While some appreciated the staff's behavior and cleanliness, many expressed dissatisfaction with service, poor room conditions, and hygiene issues. Complaints about last-minute cancellations, wrong room assignments, and lack of amenities are common. The property enjoys a good location near attractions, but the food quality and overall maintenance seem to fall short. There are mentions of the lack of light and cleanliness in bathrooms, leading to a frustrating stay for some.