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Amer, Jaipur | 18.5 km from city centre
1727 Ratings
Last 10 Customer Ratings (Latest First)
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Poor Stay
I recently stayed at this hotel and unfortunately, the experience was far below expectations—especially considering they are a 5-star property. There was a clear delay in staff management throughout the stay. Every small request required continuous follow-ups, which was both tiring and disappointing. A premium hotel should offer smooth, proactive service, but here it felt like the staff was unprepared and poorly coordinated. Overall, the service quality and management did not match the pricing or the 5-star standard they claim to provide. Not worth the amount paid, and definitely not an experience I would recommend.
Room: Executive King Room with Bathtub
Indana Palace Jaipur has replied on Wed Nov 05 13:17:22 IST 2025
Dear Mr. Sahu, Thank you for sharing your honest feedback about your recent stay with us. I’m truly sorry to hear that your experience did not meet your expectations, especially in terms of service and staff management. I appreciate you taking the time to speak with me over the phone. As discussed, please rest assured that we are taking your concerns seriously and will do everything possible to improve our service. We are committed to ensuring a much better experience for you on your next visit. Thank you again for bringing this to our attention. We look forward to welcoming you back and providing you with the level of service you expect and deserve. Regards Team Indana Palace Jaipur
Excellent Stay
Very nice property...with very cooperative staff Very nice ambience and very neat and clean property must stay must visit InDana Palace
Room: Executive King Room with Bathtub
Indana Palace Jaipur has replied on Wed Nov 05 13:18:57 IST 2025
Dear Mr. Parasher, Thank you so much for taking the time to share your wonderful feedback about your stay at Indana Palace. We're really glad to hear that you enjoyed the ambience and our team's hospitality. Your kind words mean a lot to us and motivate us to keep delivering the best experience for our guests. We hope to welcome you back soon! Regards Team Indana Palace Jaipur
Exceptional hospitality
Fantastic experience at the hotel! The staff were incredibly friendly, helpful, and courteous. The service was top-notch - efficient, prompt, and attentive. appreciated the warm welcome and excellent hospitality. Looking forward to our next stay!"
Room: Executive Twin
Indana Palace Jaipur has replied on Wed Nov 05 13:21:02 IST 2025
Dear Mr. Rajput, Thank you so much for your kind words and thoughtful feedback. We’re really glad to hear that you enjoyed your experience with us and that our team made you feel welcome. It means a lot to know our efforts made a difference in your stay. We can’t wait to welcome you back next time you’re in town. If there’s anything we can do to make your future visits even better, just let us know. Safe travels and see you soon! Regards Team Indana Palace Jaipur
Royal Heritage with Indian Luxury
Excellent Hospitality, Clean and Royal Experience for the guest with lap of nature. Great food choice and Chai in room is a must rry.
Room: Premium King Room with Bathtub
Indana Palace Jaipur has replied on Wed Nov 05 13:27:00 IST 2025
Dear Mr. Vashisht, Thank you so much for your kind words about your stay with us. We're thrilled to hear you enjoyed our hospitality and the natural surroundings. It’s great to know the food choices and chai in the room made your experience even better. Your feedback means a lot to our team and inspires us to keep delivering the best service. We hope to welcome you back soon for another relaxing stay. Regards Team Indana Palace Jaipur
Average Stay
For 2 days pool was closed for no apparent serious reason...Rooms are very well maintained but property needs more greenery and a lift up...They can keep some evening cultural activities for guests.
Room: Premium King Room with Bathtub
Indana Palace Jaipur has replied on Sun Oct 05 16:00:13 IST 2025
Dear Mr Kumar, Thank you for sharing your valuable feedback. We are glad to hear that you found the rooms well maintained. We sincerely apologize for the inconvenience caused by the temporary closure of the swimming pool. Unfortunately, it was closed for two days due to a sudden technical issue with the pool filter, which required immediate attention to ensure safety and quality. We appreciate your understanding in this matter. We also appreciate your suggestions regarding adding more greenery, a lift, and evening cultural activities. Your feedback is important to us as we continuously strive to enhance our guests’ experience, and we will certainly consider these improvements. We hope to have the opportunity to welcome you back for an even better stay. Regards Team Indana Palace Jaipur
Excellent Stay
Indana palace,Jaipur gave us a real taste of Rajasthani grandeur. Spacious rooms, elegant décor, and excellent service made the experience delightful.
Room: Executive Twin
Indana Palace Jaipur
Dear Mr. Mittal Thank you so much for your kind words about your stay at Indana Palace, Jaipur. We're really glad to hear you enjoyed the spacious rooms, elegant décor, and our service. It means a lot to us that you got a real taste of Rajasthani grandeur while staying with us. Hope to welcome you back soon for another memorable experience. Regards Team Indana Palace Jaipur
Average Stay
Room space was good but the food quality is average also the staff is not that warm welcoming
Room: Executive Twin
Indana Palace Jaipur has replied on Sun Oct 05 16:06:28 IST 2025
Dear Mr. Arora, Thank you so much for sharing your feedback with us. We're glad to hear you liked the room space. I'm sorry to learn that the food quality and our hospitality didn't quite meet your expectations. We're constantly working to improve, and your comments are really helpful. I'll make sure to share your feedback with our team so we can work on making things better. Hope we get the chance to welcome you again and give you a better experience next time. Regards Team Indana Palace Jaipur
Very good stay
It was a very nice stay we had at Indana palace. The hotel was neat and clean, food was great and the ambience was excellent. There was an earthing issue in the bathroom which got fixed immediately. Their quality of staff was extraordinary across areas except the reception. Somehow I felt their staffs at the reception were so straight faced and not very welcoming. If the hotel can work on something then that's the only area... Overall it was a great stay!!
Room: Executive King Room with Bathtub
Indana Palace Jaipur has replied on Sun Oct 05 16:10:37 IST 2025
Dear Mr. Kumar Thank you so much for taking the time to share your detailed feedback. We're glad to hear you enjoyed your stay at Indana Palace and appreciated our clean rooms, excellent food, and ambient atmosphere. It's great to know that the earthing issue in the bathroom was resolved quickly. We truly appreciate your honest comments about our reception staff. We're sorry you didn’t find them as welcoming as you expected. Your feedback is important to us, and we’ll be sure to look into this and work on improving the guest experience at reception. Thank you again for staying with us and for your valuable suggestions. We hope to welcome you back soon. Regards Team Indana Palace Jaipur
very ordinary stay with average food quality and amenities
Room Size is very small. Amenities very ordinary. Staff behavior is good. Breakfast quality is below average. very limited buffet. Location very near to city and on main road.
Room: Premium King Room with Bathtub
Indana Palace Jaipur
Dear Mr Sharma, Thank you for sharing your feedback. I wanted to clarify that the room you stayed in was 364 sq. feet and also had an additional balcony, which is a feature in some of our rooms. We appreciate your comments about the amenities and breakfast—we’re always looking for ways to improve and will take your suggestions into consideration. Glad to hear you liked the staff’s attitude and found the location convenient. Thanks again for your review, and we hope you’ll consider staying with us again. Regards Team Indana Palace Jaipur
Average Stay
They should also add some Rajasthani dishes in their breakfast as I was missing it. And also introduce a Rajasthani thali in lunch.And staff should guide the guests about the visiting places nearby.
Room: Premium King Room with Bathtub
Indana Palace Jaipur
Dear Mr. Gupta Thank you so much for sharing your feedback with us. We really appreciate your suggestions about including more Rajasthani dishes in our breakfast menu and introducing a Rajasthani thali for lunch—it’s a great idea and we’ll definitely discuss it with our team. We’re also grateful for your suggestion to have our staff guide guests about nearby places to visit. We’ll work on making more local recommendations available to ensure our guests have a wonderful experience exploring the area. Thanks again for choosing to stay with us. We hope to welcome you back soon! Regards Team Indana Palace Jaipur
Amazing Prope
Amazing property and hospitality is commendable. They have delicious food and the entire staff is well behaved.
Room: Executive King Room with Bathtub
Indana Palace Jaipur has replied on Sun Oct 05 16:20:46 IST 2025
Dear Ms. Mishra Thank you so much for your wonderful review. We're really glad you enjoyed your stay and appreciated our hospitality and food. I'll be sure to share your kind words with the whole team. We hope to welcome you back soon! Regards Team Indana Palace Jaipur
Hospitality at its best
Loved the way they welcomed us. Best in class hospitality. Staff is so humble & polite in every aspect.
Room: Executive Twin
Indana Palace Jaipur has replied on Sun Oct 05 16:22:04 IST 2025
Dear Mr Sahni, Thank you so much for your kind words. We're really glad you enjoyed your stay and felt welcomed by our team. It's great to hear our staff made a positive impression and that you appreciated the hospitality. Looking forward to hosting you again soon. Best Regards Team Indana Palace Jaipur
Excellent Stay
Amazing location near hills, I got room with hill and lake view, which I liked the most. Also, the room was spacious, neat and clean. Staff was courteous and responded to various requirements immediately. Food quality of the hotel is also good. It is a nicely maintained property at amazing location, if one wants to relax at a calm place away from city.
Room: Executive King Room with Bathtub
Indana Palace Jaipur
Dear Mr. Rathore, Thank you so much for your wonderful review. We're really glad you enjoyed the hill and lake views from your room and found everything neat and spacious. It's great to know our staff could help make your stay comfortable and that you liked the food as well. We truly appreciate your kind words and hope to welcome you back whenever you need another relaxing getaway. Regards Team Indana Palace Jaipur
Good Property
Property is good and well maintained. Staff is polite and there is real time response to any issues. Ala carte food is great... but buffet options are very limited. There should be anti slip mats inside bathtubs as tubs are huge. What i loved about the property is excellent ventilation. One thing i did not like was even after paying a hefty amount for the Premium room, I was not given one channel to watch on tv, as they said they cannot recharge anything for 1 day stay and guests need to just watch whatever is available. So may be good for 1 time stay but not repetitive.
Room: Premium King Room with Bathtub
Indana Palace Jaipur has replied on Wed Sep 17 20:04:06 IST 2025
Dear Ms. Goel, Thank you so much for taking the time to share your feedback and for your kind words about the property and our staff. We're really glad to hear you enjoyed the food and the ventilation in your room. Just to let you know, we do have anti-slip mats available in the shower area of every washroom for guest safety. If you ever need one specifically for the bathtub, please let us know during your stay and we’ll be happy to provide it. We also appreciate your suggestion about buffet variety. If there’s something specific you’d like to see next time, just mention it to our team and we’ll do our best to provide it for you. We hear your concern about the TV channel availability, and we’ll review this to see how we can make things more flexible for our guests in the future. Hope to welcome you again soon. Regards Team Indana Palace Jaipur
Excellent Stay
It was a great experience, the location, the view and the weather..Our room got upgraded due to unavailability of rooms and the room was so comfortable to stay in…service was upto the mark and the food here was yumm
Room: Executive King with Bathtub
Indana Palace Jaipur has replied on Wed Sep 17 20:06:23 IST 2025
Dear Ms. Gupta, Thank you so much for your wonderful review! We're really glad you enjoyed your stay and liked the upgraded room. It's great to hear the service and food hit the mark too. Hope to welcome you back again soon! Regards Team Indana Palace Jaipur
Lovely experience
The property was beautiful. Breakfast was excellent and staff was also polite. The property is bit far from the places one can visit in Jaipur, but it is close to Amer Fort. Overall, the stay was good.
Room: Executive King with Bathtub
Indana Palace Jaipur
Dear Ms. Gupta, Thanks so much for your kind review. We’re glad you enjoyed the property and breakfast, and appreciated our staff. We understand the location can be a bit out of the way for central Jaipur sites, but we agree it’s perfect for visiting Amer Fort. We hope to welcome you back on your next trip to Jaipur! Regards Team Indana Palace Jaipur
Good Stay
Property is good, atmosphere is awesome,food is incredible,room service/staff very polite and easy to check in and check out in few minutes.If am am again visit to jaipur then I will stay on indana palace without any doubt.
Room: Premium King Room with Bathtub
Indana Palace Jaipur has replied on Wed Sep 10 11:32:02 IST 2025
Dear Mr. Kumar, Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the property, atmosphere, and food, and that our staff made your stay comfortable with their polite service and smooth check-in/check-out process. It means a lot to us that you would choose Indana Palace again on your next visit to Jaipur. We look forward to welcoming you back and providing another memorable stay. Warm regards, Team Indana Palace
Excellent Stay
Excellent hotel at very reasonable price. The rooms were spacious and neat and clean. The food in the restaurant was well prepared and very good. The staff was very courteous and overall experience was very good.
Room: Executive King with Bathtub
Indana Palace Jaipur has replied on Wed Sep 10 11:33:31 IST 2025
Dear Mr George, Thank you for your kind words and positive feedback. We are delighted to hear that you found our hotel excellent and reasonably priced, and that you enjoyed the spacious, clean rooms and well-prepared food. Our team takes great pride in providing courteous service, and your appreciation means a lot to us. We look forward to welcoming you again for another great experience. Best regards, Team Indana Palace Jaipur
good
It was awesome. Nice experience but just one gap saw and was that main course was not available outside scheduled hours
Room: Executive King with Bathtub
Indana Palace Jaipur has replied on Thu Sep 04 19:40:14 IST 2025
Dear Mr. Yogesh hank you for your kind words! We're delighted you had a great experience with us. We apologize for any inconvenience caused by the main course being available only during scheduled meal times. This policy helps us maintain the quality and freshness of our dishes. We appreciate your understanding and hope to serve you even better on your next visit! Regards Team Indana Palace Jaipur
Excellent Stay
Had a truly lovely stay m. The staff were warm, welcoming, and extremely hospitable. The property is spacious, beautifully maintained, and clean. The food was excellent, and the service top notch. Located away from the hustle and bustle of the city, yet conveniently close to major attractions. Would love to return.
Room: Premium King Room with Bathtub
Indana Palace Jaipur has replied on Thu Sep 04 19:42:15 IST 2025
Dear Mr. Francis, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and appreciated our hospitality, spacious property, and delicious food. It’s great to know our location worked well for you too. We look forward to welcoming you back for another memorable visit soon! Regards Team Indana Palace Jaipur
In Jamwa Ramgarh
Tonk road
Sitapura
Mata Colony
MI Road
Jaisinghpura
Central Area
Bishangarh
Central Area
Sariska
Naya Bajar
Sariska
Sariska
Central Area
Sariska
Sariska
Jagatpura
Amer Road
Jaipur
Sumel
C Scheme
Bani Park
Bhankrota
Jaipur
MI Road
Jaipur
Raja Park
Mansarovar
Bais Godam
Shyam Nagar
Jhotwara
JLN Marg
Mansarovar
MI Road
Jagatpura
C Scheme
