Review Of Imperial Resorts

Property location is very good, but no central heating working bathroom geyser is not working properly. Running hot water, not coming in tap disappointing, stay

very nice view, ambience is so beautiful... soothing.. on road property thus easy accessible.. enjoyed stay

We stayed at this hotel three years ago, and I must say they’ve maintained the same high standards despite the challenging conditions here. The staff at the reception and service teams are absolutely fantastic. However, I do have one concern regarding the food. We ordered food twice, and it seemed to have been cooked with reused frying oil, which wasn’t ideal. While the taste was fine, repeatedly using the same oil can affect the flavor and quality, which I feel needs attention. Aside from this issue, I’m really happy with the staff’s behavior and the excellent service. Keep up the great work, and I hope this feedback helps in maintaining the overall quality.

The imperial at sonmarg is a heavenly experience. Perfect staff, super cleanliness, ambience and scenery superb and reasonable price

The staff is well behaved. Very tasty meals & comfortable stay in -8 deg c. Best part was the location of the hotel which is in the city centre

not heated room at this price not heated bed also otherwise room is ok type not very good or bad food is not god

The location is Amazing situated nearby Army camp, local market, Thajiwas Glacier on walkable distance. Room view was fantastic 😍 . Since it was snowing we enjoyed our stay & view from our room. Staff is very cooperative & friendly. 24×7 service upto the mark. Amenities too good. Centrally heated rooms. Restaurant food is also good. I will recommend stay here.

stay was amazing. view from the room was scenic. staff was too cooperative especially aamir. 24×7 service provided by staff. restaurant was too good for food. location is excellent nearby local market, thajiwas glacier & covered by mountains. snowfall i witnessed.

Clean rooms and very friendly staff. Room service was available all the time and very fast to respond.

Excellent! staffs are courteous and helpful! the room was clean! our room had two side views one riverside and the other hill side and the staff informed about the details! house keeping staff especially amir was very good and helpful

The hospitality provided by the staff was outstanding. Every member of the team went above and beyond to ensure that my stay was comfortable and enjoyable. They were incredibly attentive, always ready with a warm smile and helpful suggestions. Whether it was arranging a local tour, providing tips on the best attractions, or simply ensuring that my room was immaculate, the service was consistently top-notch. The hotel's location is another one of its greatest assets. Nestled in the breathtaking landscape of Sonamarg, it offers stunning views of the surrounding mountains and valleys.  The accommodations themselves were equally impressive. My room was spacious, well-appointed, and maintained an inviting ambiance. The attention to detail in the decor and comfort of the bed allowed for a restful night’s sleep, which was much appreciated after long days of adventure. The dining options at Imperial Resorts also deserve mention. The food was delicious and featured a variety of local and international cuisines, catering to all tastes. Each meal was a delight, made even more enjoyable by the inviting atmosphere of the dining area. Overall, Imperial Resorts Sonamarg combines excellent services, warm hospitality, and an unbeatable location, making it a perfect choice for anyone looking to unwind and explore the natural beauty of the region. I left with wonderful memories and a desire to return. Thank you, Imperial Resorts, for a fantastic stay!

Amazing just amazing great rooms great service and the food is just too good i really enjoyed my stay here would recommend to everyone the rooms are great and the location is also prefect not much looking here and there overall highly recommended

Amazing experience and must stay place. The staff is very friendly and the views are killer. Beautiful location

Best Place to Stay. Good hospitality by hotel management. Rooms were warm, geysers and boilers provided for warm water throughout the day. Electric blanket was provided by hotel staff, which provided additional cooling

very clean and conformable rooms and specially the staff is very very nice, very respectful, very humble, This is one of the best budget luxury hotel in Sonmarg with amazing views.

It was good staying at imperial resorts. They could improve by making hot water available throughout the day.

The best experience stay-wise on this trip. Cooperative staff, good food (except their tea 😅), and beautiful location.

We stayed at the imperial resort for two nights in september end. The overall experience was good including vegetarian food options, location, comfortable rooms and good service. Only improvement areas could be in the front office staff and cleanliness of rooms.

It was a nice stay. The care takers were good and careful. The washrooms and beds are clean and pleasant.

Very poor rooms. Smelly and dirty linen. Washroom was smelling. Food was pathetic. Overall a very poor experience.