I recently stayed at this hotel and found the experience to be just okay. I was traveling to attend a wedding function and had booked the standard room. On the positive side, the check in/out experience was good and the staff were courteous, the room and bathroom were reasonably clean, which is always appreciated. However, there were some areas that could be improved.
The shower area was quite small, making it a bit uncomfortable to use. Additionally, the room lacked blackout curtains, which made it hard to sleep in after sunrise or have a daytime nap. Another issue was poor soundproofing — I could hear noises from the hallway, and the road directly outside, which affected my overall comfort.
While the basic amenities were in place, I feel a few upgrades could significantly improve the guest experience.
Hyson Heritage has replied on Tue Jul 08 15:38:07 IST 2025
Dear Binil,
Thank you for sharing your thoughts about your stay. It’s wonderful to hear that you had a positive check-in/out experience and found our staff courteous. We appreciate your feedback on the shower size, blackout curtains, and soundproofing, as these are important aspects of comfort. Your suggestions for improvements will certainly be considered, as we strive to enhance our guest experience. Thank you for staying with us at Hyson Heritage, and we hope to welcome you again in the future.
Thanks & Regards
Team Hyson Heritage